Wednesday, October 23, 2019

NMIMS 3rd semester solved assignment December 2019 last date 2 December 2019


Course: Brand Management
Internal Assignment Applicable for December 2019 Examination


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1. The market size of India’s beauty, cosmetic, and grooming market is expected to reach $ 20 billion by 2025 from the $ 6.5 billion, with the rise in disposable income of the middle class and growing aspirations of people to live a good life and look good. This was surely a huge opportunity for Nivea brand in India. The 120-year old, Hamburg (Germany) based Beiersdorf has often been credited for meticulously building the Nivea brand into the world's number one personal care brand. According to a survey conducted by A C Nielsen in the late 1990s, the brand had a 15% share in the global skin care products market. While Nivea had always been the company's star performer, the 1990s were a period of phenomenal growth for the brand. By successfully extending what was essentially a 'one-product wonder' into many different product categories, Beiersdorf had silenced many critics of its umbrella branding decisions For year ended December 2017, Beiersdorf surpassed HUL in the deodorants segment for the first time, with an 8.7% share of the urban market, compared with HUL’s Axe that had 7.7% share. A year ago, HUL’s share was 8.3%, versus Nivea’s 7.1%. Since 2011, Nivea India has been the fastest growing affiliate within Beiersdorf’s operations. “In all the segments that Nivea has entered, it has gone from being an insignificant brand into one of the top three brands in the category,” said Rakshit Hargave, SVP for Beiersdorf India and Sub-Saharan Africa. “In 2016, Nivea has outgrown the category by three times and has been able to beat market sluggishness in the December quarter.”
(Source:https://economictimes.indiatimes.com/industry/cons-products/fmcg/we are market- leader-in-some-sectors-against-the-mighty-hul-nivea/articleshow/57678531.cms
Source:https://www.oreilly.com/library/view/marketing-managementindian/ 9789352861859/xhtml/chapter011.xhtml)
Evaluate the positioning of Nivea and discuss how the positioning strategy has led to the brands success.

Answer: Brands are everywhere in our life. A product is anything that can be offered to a market for attention, use, or consumption that might satisfy a need or want. A product is a physical good, service, retail store, person, organisation, place, or idea. A brand helps the customer to distinguish the goods of one producer from another. Let us understand the conceptual meaning of the term brand. A person is known by a name. Likewise, a product is known by a brand name, which enables the consumers to distinguish it from other products. A brand name of a product or service means many things to a consumer. It may mean a symbol of quality or it may be associated with his/her lifestyle. In fact, consumers buy brand images rather than products. Certain brands strike a chord as soon as the product is announced. For example, 'Coke' or 'Pepsi' as a soft drink, 'Vicks vaporub' as a solution for cold, 'Dettol' as an antiseptic for


2. Iconic US superbike maker Harley-Davidson is planning to launch a mid-size motorcycle in the 250-500 cc range for emerging markets as it eyes major gains in India and plots to challenge Royal Enfield’s leadership position. Harley-Davidson will be addressing this fast growing segment through a strategic alliance with a manufacturer in Asia after a tie-up between TVS and BMW and one between Bajaj Auto and Triumph Motorcycles. Announcing new mid-term plan till 2027 named ‘More Roads to Harley-Davidson’, the US giant said it is developing small-displacement (250-500 cc) bike for Asia’s emerging markets through a strategic tie-up with a manufacturer in Asia. This new product and broader distribution is intended to fuel Harley-Davidson’s customer access and growth in India, one of the largest, fastest growing markets in the world, and other Asia markets,” the company said in a statement. Harley-Davidson plans to offer its most comprehensive line up of motorcycles, competing in many of the largest and fastest growing segments with a full portfolio across a spectrum of price points, power sources, displacements, riding styles and global markets.
Source:https://economictimes.indiatimes.com/industry/auto/auto-news/with-india-infocus- harley-davidson-to-come-out-with-250-500-cc-bike/articleshow/65200522.cms
Examine the brand personality of Harley-Davidson and its relevance in a promising market like India.

Answer: Consumers tend to attribute various descriptive “personality-like” traits or characteristics to different brands that signify the constituents of brand personality. Consumers also link personality factors to specific colours and in some cases products and brands are linked to certain colours with personality-like meanings. For example, Pepsi is associated with blue that denotes authority.

The personality of a brand can be divided into five dimensions:
1. Sincerity of the brand – The image of the brand as being down to earth, very honest and cheerful. Brands that are sincere always fulfil their promises. Consumers can be sure to get the desired benefits out of them. Some brands such as Himalaya and Hero Honda Passion are viewed as sincere brands, as people


3. In the increasingly competitive environment of business, the development and launch of new products has become an important competitive tool. In a crowded marketplace, there is greater need for differentiation; in markets that are stagnant there is pressure to create excitement. The Dove brand started its life in 1957 in the US, with the revolutionary new beauty cleansing Bar. With its patented blend of mild cleansers and ¼ moisturizing cream, it is #1 Dermatologist Recommended brand in the US. Today apart from its moisturizing soap, Dove has extended the brand by launching many new products like: Body Washes, Hand and Body Lotions, Facial Cleansers, Deodorants, Shampoos, Conditioners and Hair Styling products. In India, Consumer goods major Hindustan Unilever launched a brand of soap in 1990s that was considered expensive, frightfully expensive, for the times we lived in. For about Rs 30 for a bar, it was nearly twice as expensive as any toilet soap brand that was then sold in India. Dove did what it does best all over the world - not use supermodels to endorse the brand. Rather it got real women who used the product to give testimonials of their experience with the brand. In India, Doves brand team in the 1990s decided to adopt the same line of thought for the Indian market too. In some ways the brand was the opposite of Lux, the beauty bar of film stars. Dove showed beauty in ordinary people. Dove extended to shampoos in 2007, the brand decided to take the similar route. However, this time around user-generated content had started becoming very popular. HUL tied up with online service providers and even took content generation offline. Camera crews in Mumbai, Delhi and Bangalore asked women questions on hair care. In less than two weeks about 1,000 minutes of video footage was recorded and uploaded on popular portals. In a span of 9 days, over 250 women were interviewed and 1,000 minutes of footage recorded. This content when uploaded online elicited a huge response and according to HUL took the online involvement of consumers to a new high. Then talking about damage to hair in the daily routine of real women like how staying in an air-conditioned environment strips hair of moisture and so on, were highlighted. Not willing to give its damage care expert image to the competition, Dove has even extended rapidly into hair conditioners and hair masks.
(Source:https://economictimes.indiatimes.com/the-secret-of-dovessuccess/ articleshow/5095968.cms?from=mdr)
(Source: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3123594)
a. Evaluate the brand extension strategy of Dove.
b. What are the reasons for the success of Dove in other categories and the potential benefits to the parent brand?

Answer: a) Brand extension is a strategy in which company uses one of its familiar brand names for new product category’s items. Brand extension may hurt the parent brand reputation in the market if it fails. A brand line can have similar as well as dissimilar products in its line. A brand mix is the set of all the brand lines that a multi-product firm offers to the market. Companies can also launch branded variants in which they have a range of specific brands for specific distribution channels or specific product-market situations. The brand variants are available in the market due to excessive pressure of retailers to deliver specific brands in the marketplace.

Advantages of brand extension strategy
       Brand extension increases the brand image and customers trust you more.
       Customers easily accept your new product and you can gain some competitive share in the market easily. Since the company has established the brand name as trustworthy and popular, they can also increase the interest of consumers and make them consider a new product. That also leads to


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Course: Capital Market and Portfolio Management
Internal Assignment Applicable for December 2019 Examination

1. Ramesh wanted to purchase stock of ABC Ltd. He estimated the return and probabilities of returns by analyzing the past records. Calculate risk and return of the stock to help him make investment decision.
Probability
Returns(%)
0.4
25
0.25
18
0.35
20

Answer:
Calculation of expected return of stock
Return
Probability
E (r)
0.25
0.4
0.1
0.18
0.25
0.045
0.2
0.35
0.07
Total
0.215

Return of stock = 0.215 or 21.5%

Calculation of Risk of stock
Return (r)
 Probability (p)
E (r)
[r-∑E(r)]
p*[r-∑E(r)]^2



2. Alok was responsible to handle the portfolios of HNI clients. His manager asked him to prepare a report on different measures of risk to quantify the amount of risk associated with each investments so that it becomes easier to convince the clients based on their risk appetite. Help Alok to prepare the report.

Answer: Risk refers to the likelihood we will receive a return on an investment that is different from the return we expected to make. Risk is the likelihood that your investment will either earn money or lose money. It is the degree of uncertainty about your expected return from an investment, including the possibility that some or all of your investment may be lost. Thus risk includes not only the bad outcomes (returns that are lower than expected) but also good outcomes (returns higher than expected). Indeed both downside and upside risks are considered while measuring risk.

One fundamental rule applies to all investments. The smaller the risk, the smaller is your potential return. The higher the risk, the higher is the potential reward. How much risk you should take depends to a large extent on your investment objectives. The farther from your financial goals or the younger you are the more risk you can afford to take. This is because the ups and downs of

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3. ABC wealth managers had two portfolios but they have to decide which one of the following has to be offered to the client based on the following information:

Observed Return
Beta
Portfolio Bluechip
25%
1.75
Portfolio Midcap
15%
1.15
Risk-free rate is 7.5 %.
Return on the market portfolio is 14%
Standard Deviation of the market is 8%
In order to help ABC wealth managers, make decisions, calculate for Portfolio Bluechip and Midcap:
a. Jensen index and identify which one of the two portfolio is better. (5 Marks)
b. Treynor index and identify which one of the two portfolio is better.

Answer: a) Jensen’s Alpha
Jensen’s alpha is the excess returns of the fund over the benchmark. Alpha is performance ratio to measure risk-adjusted performance of a portfolio, intended to help investors determine the risk-reward profile of a mutual fund. A fund's alpha is often considered to represent the value that a portfolio manager adds to or subtracts from a fund's return above and beyond a relevant index's risk/reward profile.
Jensen’s Alpha = Portfolio return – Risk free rate - [Beta of the portfolio * (Expected market return – Risk


Course: Consumer behavior
Internal Assignment Applicable for December 2019 Examination


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1. What are the steps in the consumer decision-making journey? Describe your decision-making journey for the following products:
(a) Luxury Watch
(b) Breakfast Cereal
(c) Protein Shake

Answer: a) Luxury watch
       Need recognition: Luxury watch is liked by many of us and people are passionate about it. People consider it as a status symbol and feel proud after having any luxury watch. All these points create a need for any luxury watch.  Need is quite clear as luxury watch can help you in many ways like checking time, status symbol, standard, class etc.
       Information search: Now when we are planning to buy the luxury watch, we cannot buy any watch like that but we will collect the relevant information which will help us to reach to a decision. To know more about luxury watches we can refer some websites which can guide us in better way or we can refer the blog of some experts, apart from that your friends, relatives



2. What is Just Noticeable Difference? Brand A has decided to increase its price by Rs. 2, the j.n.d for this product category has been found to be Re 1. Brand B has made changes to its product formula to make it last for 4 days more, the j.n.d for this product category has been found to be 3 days. Explain the implication of j.n.d for Brand A and Brand B?

Answer: Sensation is the immediate and direct response of sense organs to simple stimuli such as an advertisement, a brand name or a package, etc. Exposure only requires the presence of a stimulus within an individual’s relevant environment. For example, a person would be exposed to a commercial (stimulus) if she/he were in the room when the commercial was shown, even when the person paid no attention to it or noticed it. Sensory receptors are human sense organs (eyes, ears, nose, mouth and skin) involved in receiving sensory inputs.

Though there are numerous stimuli present in our environment, we are exposed to only an extremely small fraction of them. We are exposed to a large number of stimuli on a more or less random basis every day, but most of us deliberately seek exposure to selected stimuli in a “self-selected” manner and ignore or avoid others (zapping and muting of TV commercials, or zipping of pre-recorded videotapes are good



3. a. In context of Consumer Personality, what is the Self-Concept? Explain the 4 types of Self-Image.
b. Explain the 4 elements of Consumer Learning with an example.

Answer: a) Self-concept theory is viewed as most relevant and a popular approach for marketers as it focuses on how the self-image of individual consumers influences the purchase behaviour. Self-concept is defined as ‘the totality of the individual’s thoughts and feelings having reference to herself/ himself as an object. Every individual has a self-concept and sees herself/himself as having certain attributes and qualities and values them.

According to one popular model proposed by M. Joseph Sergy, there are four specific types of self-images:

Actual self
An individual assumes different roles such as husband, father, employee and a member of some club or voluntary association. In each of these roles, a different aspect of his/her actual self comes to the fore. Consumers’ actual self-influences their purchases in accordance with the images they have of themselves and thereby helping them to attain self-consistency. Research studies confirm that consumers’ purchases are influenced by their self-concept. For example, an owner’s self-image is reflected in her/his choice of car and this self-image is similar to her/his image of others who own the same car. Robert E. Burnkrant and Thomas J. Page have reported that self-concept and brand image relationship is somewhat complicated as consumers change their self-Your last date is 2 December 2019
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Course: Corporate Finance
Internal Assignment Applicable for December 2019 Examination

1. Assume that ABC Ltd has equity share capital of ₹15,00,000 divided into shares of Rs.150 each. The company wishes to raise additional total capital of ₹6,00,000 for expansion through ₹3,00,000 in equity shares and ₹3,00,000 in debts at 10%. The EBIT of the company is ₹3,00,000 and tax rate is 50%. Calculate EPS. Suggest what will happen to EPS if entire capital was raised through debts.

Answer: EPS is calculated by dividing profit after taxes, EAT, (also called net income, NI) by the number of shares outstanding. EAT is found out in two steps. First, the interest on debt, INT, is deducted from the earnings before interest and taxes, EBIT, to obtain the profit before taxes, PBT. Then, taxes are computed on and subtracted from EBT to arrive at the figure of EAT. The formula for calculating EPS is as follows:

Earnings per share = Profit after tax/ Number of shares

Option A = ₹3,00,000 in equity shares and ₹3,00,000 in debts
Option B = ₹6,00,000 in
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2. Alpha Ltd is expecting an annual Earnings Before Interest and Tax of ₹1,50,000. The company had 10% debentures of ₹ 5 Lakhs. Calculate the overall cost of capital of the firm if the cost of Equity is 12% assuming NI approach in the calculation. Suggest what happens to the value of the firm when more debentures are issued.

Answer:
Calculation of the value of the firm
Net income
150000
less: interest on 10% debentures of Rs. 500000
50000
Earnings available to equity shareholders
100000
Equity capitalisation rate
12%


3. Mr. Mehta works as a Management Consultant in XYZ Ltd and his role involved analyzing capital investment projects. His manager asked him to analyze project X which involved capital investments of ₹10,00,000 and the cost of capital of 12%. The projects netcash flows are as follows:
Years
1
2
3
4
5
Cash inflow
20000
30000
40000
45000
50000
Calculate:
a. Net Present Value of the project and suggest whether project is to be accepted or not.
b. Internal rate of return and suggest whether project is to be accepted or not.

Answer: Note: It is assumed that capital investments is ₹100000 and not ₹10,00,000 because inflow given is ₹185000 and it should be close to capital investment.

a) Net Present Value
Present value of cash Outflow
YEAR
PV FACTOR @ 12%
CASH FLOW
PV OF CASH FLOW
0
1
100000
100000

                                   Present value of cash Inflows


Course: Cost and Management accounting
Internal Assignment Applicable for December 2019 Examination


1. Cost control is all about identifying and controlling business related expenses with an objective of increasing profits. In order to control the costs, management compares the actual performance with the expected results. If the actual performance is not up to the mark, then the management takes corrective actions. Keeping this fact under consideration, discuss the essential techniques (any five) which are in general applied by management to control the cost element.

Answer: Cost control may be defined as the regulation, by executive action, of the costs of operating an undertaking on the basis of the data supplied by cost accounting. From the definition, it is apparent that cost control needs executive action. It does not come about automatically. It presupposes the existence of a cost accounting system which provides information for ascertainment and control of costs.

The essential features of cost control can be summarized as follows:
(i) Cost accounting: Cost control can be exercised only when an organization has an effective cost accounting system to provide necessary cost information.
(ii) Cost planning: Cost

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2. Maheshwari & Sons wants to recruit management accountant for their head office. Among the ten candidates shortlisted they have to select one as the most suitable candidate. Discuss the qualities they will look in to the candidate for the position of management accountant.

Answer: Management accounting is mainly related to financial information, wherein management accountants use the data provided by financial accountants to understand the business and make decisions with respect to future budgeting and forecasting. Management accounting is concerned with accounting information that is useful to management in maximising profits or minimising losses.

He designs the framework of the financial and cost control reports that provide each managerial level with the most useful data at the most appropriate time. He educates executive in the need for control information and ways of using it. This is because his position is unique with respect to information about t


3. a. Annual demand for a particular item produced by Manikk Ltd is 20000 units. The cost of carrying inventory per unit per annum is 10%. Per order of inventory costs Rs 80. The supplier agrees to supply at the price of Rs8 per unit. Determine the total cost for ordering 20000 units
3. b. For Amit manufacturing company, the job work is executed by A Unit. The unit had an incomplete job as on 30th March 2019. The cost sheet on the same date reflects direct material and direct labour cost of Rs7 lacs and Rs 5 lacs, which have been incurred on the job till date.
Additionally, the firm incurred following costs as on 31st March 2019-
Direct material cost   30000
Direct labour cost      50000
Indirect labour cost   30000
As per firm's policy, factory overhead is absorbed on the basis of 120% of direct labour cost. In the light of above mentioned information, calculate the value of Work in progress as on 31st March 2019

Answer: a) EOQ may be defined as the level of inventory order, which reduces the total cost related to inventory management. The EOQ model is based on the following assumptions:
       The forecasted consumption for inventory, usually for one year, is known.
       The consumption is even throughout the year.
       The orders placed to replenish inventory stocks are received at exactly that point of
       The cost per order is constant, regardless of the size of order.
       The carrying cost is a fixed percentage of the average value of inventory.

Given: D (Annual Demand) = 20000 Units

EOQ = √(2DK/Kc)

= √(2x20000x80

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Course: Customer relationship management
Internal Assignment Applicable for December 2019 Examination


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1. In your opinion what differentiates the relationship you share as a customer with your hair stylist versus the sales person at a huge departmental store? How can the relationship be classified and what aspects contribute to it?

Answer: In all businesses, Customer is the king as you cannot survive in the market without good customer base. It is the duty of all service providing companies to take special care of their customers as sales is not the only motive but there should be excellent after sales service as well. Companies must do everything to satisfy their customers as Customer satisfaction is the best indicator of how likely a customer will make a purchase in the future. Asking customers to rate their satisfaction on a scale of 1-10 is a good way to see if they will become repeat customers or even advocates. In a competitive marketplace where businesses compete for customers; customer satisfaction is seen as a key differentiator. Businesses who succeed in these cut-throat environments are the ones that make customer satisfaction a key element of their business strategy. Satisfaction plays a significant role in how much revenue a customer generates for your business. Successful businesses understand the importance of customer lifetime value (CLV). If you increase CLV, you increase the returns on your marketing rupee. Many studies have proved that it is




2. As a marketing professional, which phase of data analysis requires your most attention and why?

Answer: The researcher can make use of data that has been collected and compiled earlier or alternately make use of methods that are problem specific. The decision to choose one over the other or to use a combination of methods depends on a number of deciding criteria. Successful data analysis requires progressing through the different stages in the analysis process in a responsible manner. Data that is processed, organized and cleaned would be ready for the analysis. Various data analysis techniques are available to understand, interpret, and derive conclusions based on the requirements. Data Visualization may also be used to examine the data in graphical format, to obtain additional insight regarding the messages within the data.

Data Analysis is a process of collecting, transforming, cleaning, and modeling data with the goal of discovering the required information. The results so obtained are communicated, suggesting conclusions, and supporting decision-making. Data visualization is at times used to portray the data for the ease of discovering the useful patterns in the data. The terms Data Modeling and Data Analysis mean the sa

3. Snigdha is the Campaign Manager in Unexplored Destinations Tours & Travels Pvt. Ltd. She is responsible for running successful campaigns so maximum tours are booked with their organization. She is handling a relatively raw team and needs to handhold them to achieve the objectives.
a. The team needs an overview of campaign management. How can Snigdha explain the same to her team in an effective manner?
b. What different kinds of campaign can they run in order to achieve the organizational objective?

Answer: a) Promotional campaigns are used for customer acquisition, customer retention, creating or consolidating customer base, and increasing brand awareness. If used in the right way, it can also serve as a tool for customer education, leading to reduced perceived risk and instill trust and confidence in customers. Communication and the right kind of communication play an important role in effective promotional campaigns. A service organization comprises both internal customers as well as external customers. The communication tools should be created and implemented in a way that addresses both kinds of customers. While establishing communication tools through which promotional campaigns will reach the customers, it is important to take into consideration possible lapses that might occur, for instance, technological glitches, issues regarding the appropriateness of content or even budget-related concerns.

Before embarking on a promotional campaign, the marketers must first set down the objectives and goals that the promotion aims

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Course: INTERNATIONAL BUSINESS
Internal Assignment Applicable for December 2019 Examination


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1. The World Economic Forum publishes the Global Competitiveness report annually which ranks nations across 12 pillars of global competitiveness. Develop a regional Asia-Pacific Outlook for a minimum of 5 economies in the region.

Answer: World economic forum is a non-profit organization situated in Geneva, Switzerland, it was founded in 1971. Its main mission is to improve the state of the world by engaging business, political, academic, and other leaders of society to shape global, regional, and industry agendas.

The Global Competitiveness Report is a yearly report published by the World Economic Forum. The report "assesses the ability of countries to provide high levels of prosperity to their citizens". This in turn depends on how productively a country uses available resources. Therefore, the Global Competitiveness Index measures the set of institutions, policies, and factors that set the sustainable current and medium-term levels of economic prosperity." The report notes that as a nation develops, wages tend to increase, and that in order to sustain this higher income, labor productivity must improve for the nation to be competitive. In addition, what creates productivity in Sweden is necessarily different from what drives it in Ghana. Thus, the GCI separates



2. You are travelling to an African country (select one) and your colleague recommends you to visit the website of Centre for Intercultural Learning. Collect information and prepare a brief write-up on the cultural characteristics affecting workplace conduct in the selected African country and compare it with the Indian culture

Answer: Many developments took place in late twentieth century. All these developments paved way for the people of different countries coming together. Relations between people from different nations grew. This mainly included the globalisation of business. Culture is an important factor for practising international business. Culture affects all the business functions ranging from accounting to finance and from production to service. This shows a close relation between culture and international business. Research shows that national ‘cultures’ generally characterise the dominant groups’ values and practices in society, and not of the marginalised groups, even though the marginalised groups represent a majority or a minority in the society.

Culture is defined as



3. In late 1990s, Levi Strauss, the iconic jeans brand decided to restore its lost sales through a shift in strategy. They decided to allow the national managers to adapt the product offers and re-work on the marketing strategies. The products were re-designed for physical differences. Regional flavor was given to the advertisements especially when around 60% of the business started coming from emerging markets.
a. How does the brand Levi demonstrate the globalization of markets. Identify 5 such Indian brands who indicate the same global phenomenon.
b. Do you think that this strategy will continue to work in future? Identify 5 global brands that practice standardization?

Answer: a) Globalization can be defined as the process of international integration that arises due to increasing human connectivity as well as the interchange of products, ideas and other aspects of culture. It includes the spread and connectedness of communication, technologies and production across the world and involves the interlacing of cultural and economic activity.

Levi has been chosen as a consequence of its widespread penetration of the international jeans market. It is the world’s largest manufacturer of trousers, notably blue denim jeans. It can be seen that there is a global market for jeans and capitalising on their market maximises the ability of Levi Strauss to benefit from economies of scale, global uniformity and consistency with the mobile consumer. A global strategic and tactical approach therefore enables Levi Strauss to maximise competitive advantage across the world market. However, a complete degree of standardisation is impossible to achieve in the market for jeans. While the target market is similar



Course: INTERNATIONAL MARKETING
Internal Assignment Applicable for December 2019 Examination

1. Due to US President Donald Trump’s policies it is becoming difficult to export steel components to US. You are a big exporter of auto components to the US. Hence you want to evaluate setting up a new Plant in America and also explore option to expand in that market. Evaluate whether you would like to set up Plant in the US or Mexico on basis of International Business & Marketing Environment parameters to come to a decision. Both countries are now part of NAFTA agreement.

Answer: The definition of business environment means all of the internal and external factors that affect how the company functions including employees, customers, management, supply and demand and business regulations. An example of a part of a business environment is how well customers' expectations are met.

Location specific advantages refer to alternative countries and regions carrying out value added activities in different locations. Location advantages include abundant labour, low wages, special taxes or tariffs and availability of cheap raw materials. Nowadays, a large number of companies are conducting business on the basis of location specific advantages. Firms choose to augment or exploit their ownership advantages by engaging in global operations through foreign direct investment. Factor endowments also play a critical role in this process. In the present globalized era, firms take decisions regarding their entry into international markets by

2. You are the CEO of a FMCG company and wish to enter China. You have a strong global brand. Evaluate any 3 entry options to enter into China. Which of the market entry options would you finally choose & why?

Answer: Entry modes may vary from company to company or even for a single company depending upon a variety of factors as discussed below:
       Size of the company – Generally, larger companies have large financial resources and manpower skill to handle international operations in a competitively better manner.
       Market potential – In markets with considerable size and growth opportunities, a company may enter by way of putting more resources and investment.
       Company objectives – Depending upon the company’s objectives in the target market, the firm may decide upon the entry mode.
       Commitment of the company – The internationalising firm may decide upon its



3. The LEGO toys market has strong growth and reasonable volume in India. The Toy market is dominated by Mattel and many smaller Indian players in this segment. Mattel enjoys a 30-50% higher pricing compared to other leading Indian brands. As LEGO you have decided to enter the Indian market in India in a big way either by setting up own manufacturing.
a) Suggest what would be your pricing strategy for the Indian market.
b) Suggest the possible brand positioning for your LEGO Toys.

Answer: a) Various pricing strategies for LEGO toys to enter Indian market may include the following:
       Market penetration strategy – Under this strategy, exporters offer a very low introductory price to speed up their sales, thereby widening the market base. It aims at capturing a sizeable share in the market, especially if the quality of the product is proved with its wide acceptance.
       Probe pricing strategy – Fixing a low price for a product may have an adverse effect on the image of the firm and of the product. It may raise doubts in the minds of the buyers about the quality of the product if it is lower than the price of competitors or if it is reduced subsequently later.
       Follow the leader pricing strategy – In a competitive world market or where adequate market information is not available, it may be useful to follow the leader in the market. The exporters can compare


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Course: MARKETING OF FINANCIAL SERVICES
Internal Assignment Applicable for December 2019 Examination

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1. Design a Financial Literacy program targeted at college students for a Mutual Fund (Asset Management Company) of your choice.

Answer: The financial system of an economy is made up of financial inputs. The main components of financial inputs are money and capital. The other system that co-exists with the financial system is the real system. It is made up of goods and services. The interaction between these two systems is necessary for the economy to produce any output. The main aim of the financial system is to provide financial resources to the real sector for promoting capital formation and economic growth. The main contributions to the financial system are of household and foreign sector and the major customer are government and business sector. The cycle starts from the household sector by way of saving and investment.

Meaning and Importance of Financial literacy
As per my view, everyone should have some knowledge of finance and how to manage them in efficient manner. Financial literacy is the ability to understand how money works: how someone makes, manages and

2. Ashok Bhatia, (age 29 years) works with a pharmaceutical company and has not yet started to save for his retirement. Ashok is married to Preeti (age 25 years) and they have one son aged 2 years. Ashok wants you to prepare a plan for him to retire latest by age 55. (You can make any assumptions to further build up your case.)

Answer: One of the most important events in our life is retirement. From both personal and financial perspectives, realising a relaxed and comfortable retirement life is an extensive process and this process takes years of sensible and persistent planning. Once this planning process is done; managing your retirement expenses is an on-going process. Though all of us like to retire comfortably, the complexity involved and time utilised for building a successful retirement plan makes the whole process complex. Managing your savings is important in early retirements.

Proper retirement planning is essential for the following reasons:
       Retirement expenses do not decrease after retirement.
       Post retirement phase of life can last for many years.
       Personal provident fund and pension may not be sufficient to pay for basic living expenses.
       Pension benefits


3. Amish Shah, aged 35 years, is employed with a MNC. His wife Pooja, aged 34 years, is also working part - time. The couple has two children - daughter Rima aged 7 years and son Ansh aged 4 years. Amish and Pooja require your help to make a few financial decisions. (Give justification and reasoning for the option you would suggest to your client. You can make any assumptions to further build up your case.)
a. Amish and Pooja want to invest for their children’s higher education for the long term (over 12 to 15 years). They want to know whether they should make lump sum equity mutual fund investments or invest in SIPs of Equity MFs.
b. Amish wants to take a Life Insurance cover of Rs 1.5 crore. Advise him whether he should go for a ULIP or a term insurance.

Answer: a) Financial planning is done to achieve the future financial goals. The factors that must be considered by an investor while developing the personal financial goals are:
       Timing of goals - Setting appropriate time for achieving financial goals is very essential because it helps to monitor the current expenses and limits the unwanted usage of money.
       Goal frequency - Identifying the frequency of occurrence of goals is very important as it helps to plan for it in advance. This prevents the changes that can alter the investor’s plan. For example goals like money for gifts, vacations occur more frequently whereas goals like children’s education, marriage, or house occur less frequently.
       Goals for

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MARKETING STRATEGY
1. Tata Starbucks is a 50:50 joint venture between Starbucks and Tata Global Beverages (TGBL) in India. Tata Starbucks opened its first store in India in Oct-2012, and as of Aug-2019 had c. 157 stores in India. “Our continued growth in top line and sensible approach towards expansion will help us achieve break-even by March 2020. Coffee business in India is growing substantially. The coffee culture is being spearheaded by millennials, upwardly mobile and people who travel and understand brand. Two years ago, we set up 25 stores (in a year). During last fiscal 2018-19 we added 30 stores. This year we will beat that number substantially and by end of March 2020, we will have added many more stores than we added in the past.” – NavinGurnaney, CEO, Tata Starbucks (source: The Hindu BusinessLine, 7-Aug-2019). Tata Starbucks achieved sales of c. INR 442 crores in the financial year ending Mar-2019 (source: the Hindu Business Line, 7-Aug-2019). You work as a Marketing Strategy consultant; provide recommendations regarding growth strategy to help Tata Starbucks increase the sales 5 times by Mar-2024 (relative to sales in financial year ending Mar-2019).
Ans.
Recommendations regarding growth strategy to help Tata Starbucks increase the sales:
  • TOWS Matrix
The TOWS matrix, serves as a framework for organizations to assess the combination of external and internal factors. The matrix helps companies to decide on approaches depending on the opportunities and threats the business environment has to offer and how the company is going to take advantage on them depending on their internal capabilities.

  • Maxi-maxi strategy
The growing Indian economy

2. Founded in 1946, and incorporated in 1958 in Japan, Yonex (www.yonex.com) is a well-known brand and manufacturer of sports equipment for badminton, tennis, etc. Inspired by the success of PV Sindhu and SainaNehwal in international badminton tournaments, Prakriti, a first generation entrepreneur founded ‘ABC’ in 2019 with a vision to build the first Indian billion-dollar brand in sports equipment and related products/services, and become No. 1 brand in the category in India by 2025. Prakriti has hired you as a consultant; review and analyse the Marketing Strategy of Yonex and its competitors in India, and provide recommendations on Segmentation, Targeting and Positioning Marketing Strategy for ABC in badminton rackets category.

Ans.

Marketing Strategy of Yonex:

 

Threat of New Entry

Know How
Cost advantages
Barriers to entry
Time and cost of entry
Differences to

3. Colgate-Palmolive (India) Ltd. (hereafter referred to as Colgate) achieved sales of c. INR 4,500 crores in FY 2019, having grown at a compounded annual growth rate (CAGR) of c. 4.5% since FY 2014. Pacol, an entrepreneur, is planning to build INR 1,000 crores (in sales) brand ‘Pacol’ by FY 2025 in the Oral Care products category in India, and has hired you as a Marketing Strategy consultant. Review and analyse Colgate’s Marketing Strategy in India.
a. Explain various stages and their characteristics in industry life cycle, with specific comments regarding the current stage of Oral Care products industry in India.
b. There are 5 key themes/ ways to identify competitive advantages for a brand/ differentiate from other brands, as a part of differentiation and positioning strategy; explain these with suggestions/examples in context of ‘Pacol.

Ans.
A) Colgate’s share in India had consistently increased in the previous five years, as rivals, especially Hindustan Unilever, faltered. HUL, which sells Close-Up and Pepsodent brands, saw its share dip 50 bps to 19.6% in FY17. But FY17 has been particularly bad for the Indian unit as its annual volume shrunk 2% amid 4% rise in net sales mainly due to price hikes
Colgate has lost share despite new launches in the natural segment, superior distribution channel compared to competitors and increase
b)
5 key themes/ ways to identify competitive advantages for a brand/ differentiate from other brands:

Whitening: These toothpastes contain abrasive ingredients that lighten teeth. Whitening toothpastes actually remove stains and plaque so that the tooth becomes shinier. They don’t increase the whiteness of the tooth.
Fresh Breath: Most toothpastes in the market aim at offering fresh breath by adding antibacterial agents in the ingredients. Most toothpaste is positioned in the market using this attribute and it is considered as an important factor by consumers while making purchasing decision.
Fluoride: It is regarded as most important ingredient of toothpaste. It makes your teeth more resistant to acids produced by

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Course: OPERATIONS MANAGEMENT
Internal Assignment Applicable for December 2019 Examination

1. What is the need of Materials Requirement Planning (MRP) in a manufacturing company? Select any manufacturing company of your choice, and do a detailed study of its MRP process.

Answer: These days organisations use a computerised planning and control system popularly called Material Requirements Planning (MRP). MRP is equally useful for the service organisations too, especially in the case of services, such as hotels, banks and hospitals. MRP has also shown great relevance in the fabrication industries. In other words, MRP is a technique of estimating the quantity and timing for the acquisition of materials required to produce finished products. MRP helps an organisation in ensuring the availability of materials as and when required. It also reduces the inventory level of an organisation by determining the exact
quantity of materials required for producing products. It helps an organisation in converting the aggregate plan into a detailed one. Apart from this, MRP also helps an organisation in planning and Your last date is 2 December 2019
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2. Define aggregate operations planning. With the help of one example for each strategy, distinguish between the different aggregate operations planning strategies.

Answer: In any manufacturing or service organisation, it is necessary that a broad plan is prepared for a specified period which indicates how the target is reached. This plan tells how the planned output is reached and what options are followed. Aggregate planning is the process of planning the quantity and timing of output over the intermediate range (often 3 to 18 months) by adjusting the production rate, employment, inventory, and other controllable variables. Aggregate planning links long-range and short-range planning activities. It is ‘aggregate’ in the sense that the planning activities at this early stage are concerned with gross volumes of products or number of customers served. After the aggregate plan, a master schedule is



3. US is set to construct the world’s largest ethane cracker plant in the US Gulf Coast region. Qatar Petrochemical (QP) and Chevron Phillips(CP) Chemical have signed an agreement to jointly develop the project. The complex is expected to comprise a 1,900-kiloton-per-annum (KTA) ethane cracker and two high-density polyethylene (HDPE) units with a combined capacity of 1,680 KTA. QP will own a 70% majority share in the joint venture and CP Chem will hold the remaining 30% stake. Chevron Phillips will also provide project management and oversight, and it will be responsible for operation and management of the facility. The plant’s location will give it access to significant quantities of ethane produced by US shale basins, including the prolific Permian Basin. The facility will raise Qatar’s polyethylene production capacity by 82%. It will support an estimated 9,000 jobs during construction period, and once operational the facility is expected to provide 600 full-time jobs.
(Source: US to build world’s largest ethane cracker plant by Teresia Njoroge – Jul 15, 2019 https://constructionreviewonline.com/2019/07/us-to-build-worlds-largestethane- cracker-plant/ )
a. Discuss the factors that affect plant location decisions. What are the key factors that may affect the ethane cracker plant?
b. Name the four major types of plant layout. For the above project, what should be the ideal plant layout?

Answer: a) Plant selection criteria
The general factors that influence the plant location are listed as follows:
Availability of land – Availability of land plays an important role in determining the plant location. On several occasions, our plans, calculations and forecasts suggest a particular area as the best to start an organisation. However, availability of land may be in question. In such cases, we will have to choose the second best location.
Availability of inputs – While choosing a plant location, it is very important for the organisation to get the labour at the right time and good quality raw materials.
Closeness to market places – Organisations can choose to locate the plant near to the customers’ market

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Course: ORGANIZATION THEORY STRUCTURE
Internal Assignment Applicable for December 2019 Examination

1. PharmaCare Enterprises is a MNC, which is planning to takeover a small family owned enterprise called DermaBoss. Your firm has been tasked with doing an Organizational Analysis prior to the takeover. Detail out the techniques you would follow for doing an Internal Analysis of DermaBoss.

Answer: Companies have internal competences or capabilities that enable them to face, among others. The environment consists of various forces that affect the company’s ability to deliver products and services to its customers. The environment can affect a company in many ways. A company can have the best technologies, employees, and the best of suppliers but it can fail miserably if any of the factors like exchange rate, policies of the host government, changing needs of customers, etc. start to act against it. On the other hand, a mediocre company can be spectacularly successful if the factors in the external environment start favouring its strategies and policies. It is imperative that companies keep a close watch on the environment factors that may affect them, and prepare themselves adequately to face the emerging challenges.

To understand the emerging or evolving environment better, some have suggested environmental forecasting

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2. Asha Motors is a family owned automobile company that is making electric vehicles (EV). With the enhanced focus on EV and the public inclination towards purchasing non-polluting vehicles, the company expects a sudden surge in demand and thus potential growth. The company promoters have realized that to take advantage of this, the company needs to scale up and drastically change the way they operate and to do so, they need an External Analysis. Detail out the four concepts of External Analysis and the Scenario Planning technique for this analysis.

Answer: The environment consists of various forces that affect the company’s ability to deliver products and services to its customers. The environment can affect a company in many ways. A company can have the best technologies, employees, and the best of suppliers but it can fail miserably if any of the factors like exchange rate, policies of the host government, changing needs of customers, etc. start to act against it. On the other hand, a mediocre company can be spectacularly successful


3. Software Inc is a start-up with offices across India. The management team consists of the founders and their family members. The business has been quite profitable but they now want to expand. Their investors have advised them to go in for an Organisational study using the 7 S Framework. The CEO of the company has asked your firm to share a presentation on this.
a. Please detail out the concept and features of an organisation.
b. What is the 7 S framework?

Answer: a) Concept of an organization
Most of us would have been a part of an organisation and if not a business organisation, at least that of a school. We would also have observed at least small business organisations such as a shop in the neighbourhood, a small factory, etc. Why and how do they work is perhaps something that has never crossed our mind and we take the organisation for granted. We must
also have seen some organisations or business thrive and become larger and larger, some remain the same for a long time, and some die. When we become professional managers, we have to have a more intimate

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Course: Sales Management
Internal Assignment Applicable for December 2019 Examination


1. Synergy computer systems has 3 sales executives in Mumbai. Their performance for the month of April – June 2019 is detailed below. You are the territory manager in charge of their performance.
Name of the executive
No. of sales calls
No. of orders
Actual Sales INR
Sanjay Mishra
1550
350
350,00,000
Tapan Sharma
1100
280
280,00,000
Supriya Ghosh
1600
580
580,00,000
Critically evaluate the performance of the sales executives. What are the steps you can take to improve the performance?

Answer: Basically, a sales executive has two sets of functions: Operating and Planning. The relative emphasis that sales executive offers to the operating and planning function varies with (1) the type of products, (2) the size of company, and (3) the type of supervisory organisation. Customarily, sales executive at all organisational levels devote more time and attention to planning function than to operating function.

Sales executive is required for face to face interaction with the customers. Hence, he should have a pleasing personality and great communication skills. He should have intelligence to change the indifferent attitude of the customers’/buyers attitude towards similar brands in the market and ends with them placing an order. He should have a thorough knowledge of the product he is selling so that he is able to handle any query posed by a prospective buyer of the product. He should be a team player, and an ability to interact and devise good sales plans should come naturally


2. Connect with a senior sales person from two industries – IT industry (such as TCS, Infosys or any other company) and consumer product industry (such as P&G, Dabur or any other company). Study and prepare the sales organization structure of these two companies.

Answer: An organization can be viewed as a body formed with an objective of achieving specified goals. The design of the organization pertains to its structure, the path chosen for achieving set goals, the process adopted and myriad variables. The structure, which is one of the core elements defining an organization is also not static and evolves over time, as per the perceived need to fulfil the goals. If sound practices are followed in setting up the sales department, the resulting structure takes on features of one or more of four basic types: line, line and staff, functional and committee. The grouping of activities into positions and the charting of relationships of positions


3. Orion Fashions Ltd is a fashion brand in India. They are predominantly in fashion wear from men and women. The company has 3 plants in India and employs over 800 sales people. However the company has been hit with the economic slowdown in the country. To make things worse, cheaper imports of fashion wear and e-commerce has affected store sales. The sales people are left with slimmer pay cheques and many of them left the company. The sales people also put pressure on the top management and negotiated a 10% increase in salary for all sales employees.
a. Do you agree with the Top managements plan to give a flat increase in salary to all sales people 
b. What are some of the non-financial tools of motivation that you can use

Answer: a) Motivation is “the process that account for an individual’s intensity, direction, and persistence of effort toward attaining a goal.” Motivation is important to an individual because:
       Motivation helps to achieve personal goals.
       Motivation gives job satisfaction.
       Motivation helps in self-development of individual.
       An individual would always gain by working with a dynamic team.

Similarly, motivation is important to a business because:
       The more motivated the employees are, the more empowered the team is.
       The more is the team work and individual employee contribution, more profitable and successful is the business.
       During period of change, there is more adaptability and creativity.
       Motivation leads to an optimistic and challenging attitude at work place.

Productivity is generally

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Course: Strategic Financial Management
Internal Assignment Applicable for December 2019 Examination

1. Calculate EVA if the Earnings before interest and tax is Rs 10,00,000 and applicable tax rate is 30%. The capital structure of the firm consists of 65% Equity and 35% debt capital. After tax cost of debt is 6% and after tax cost of equity is 11%. Total borrowed capital of the firm is Rs 18,00,000.

Answer: EVA = [Net Operating Profits after Taxes – (Total Capital × WACC)]

First, the net operating profit after tax is calculated as follows:

NOPAT = EBIT (1 – Tax Rate)

NOPAT = 10,00,000 × (1 – 0.30)

NOPAT = 7,00,000

Next, we calculate weighed average cost of capital (WACC) as follows:

WACC = 0.65 × 11% + 0.35 × 6%

WACC = 0.0715 + 0.021

WACC = 0.0925 = 9.25%

Total borrowed

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2. Alok was working as the project manager and had to decide which one of the projects has to be selected on the basis of Net Present Value if the discounting factor in the case of both projects is 10% and initial investment required is Rs 5,00,000. The cash inflows of both the projects are:
Year
Project A
Project B
1
₹75,000
₹40,000
2
₹1,25,000
₹75,000
3
₹2,00,000
₹1,00,000
4
₹2,25,000
₹1,50,000
5
₹2,50,000
₹2,25,000

Answer:                                        Calculation of NPV
Year
Project A
Project B
PV factor
at 10 %
PV of Cash
Flows - A
PV of Cash
Flows - B
1
75000
40000
0.9091
68182.5
36364
2
125000
75000
0.8264
103300
61980
3
200000
100000
0.7513
150260
75130


3. Walter and Gordon model analyze the impact of distribution of dividends on the valuation of the firm but the formula used in both the cases are different. Company ABC Ltd wanted to evaluate the price of the share in both cases. The company earns ₹ 5 per share and the cost of capital to the firm is 12%. The company earns return on investment of 15% and the firm is planning dividend payout ratio of 30%. Calculate:
a) Price of the share using Walter Model.
b) Price of the share using Gordon model.

Answer: Given:
E = Earnings is ₹5 per share
k = Cost of capital to the firm is 12%
r = Return on investment of 15%
Dividend payout ratio of 30%
Therefore,
D = Dividend = 5 * 30% = 1.5
b = retention ratio = (1- Dividend payout ratio) = 1- 30% = 70%
g = growth

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Course: Taxation Direct and Indirect
Internal Assignment Applicable for December 2019 Examination

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1. Mr. Somaya recently joined as a marketing executive in a construction company. The Human resource department of the company recruited him at a CTC of Rs 6.5 lacs, annually. The said department asked him to follow adequate tax planning so as to minimize income tax liability. However, being a graduate in Marketing Somaya is confused among the terms tax planning, tax avoidance and tax evasion. He approached you for discussing the differences in these terms You recently come to know about the difference by studying them under the course of Taxation – Direct and Indirect. Explain him the needful with suitable examples.  

Answer: Taxes are broadly of two kinds: direct and indirect. While direct taxes are taxes on the income earned by a person, indirect taxes are taxes on the products and services produced and sold.

Direct taxes are taxes on income or profits. Everyone who earns ‘taxable income’ i.e. income above the exempted level has to calculate the amount earned during the financial year, and the tax payable thereon. He should remit the tax to the government in the manner and at the time specified. The most well-known direct tax is income tax. Other direct taxes are wealth tax, interest tax and dividend tax. The income from business and profession are the profits and gains arrived at by deducting the expenses incurred from the revenues earned. The Income Tax Act defines in some detail the revenues to be recognised and expenses allowed to be deducted, to arrive at the next taxable business income.

Taxes are the basic


2. The basis of charge under the head salary is different when compared with income from other various sources. Further, there are certain deductions under the Income tax Act which are available only to the salaried employees and which are in addition to the deductions under Chapter VI of the income tax Act. Mention at least three of the deductions available to salaried employees with the maximum deductible amount for each of them. Also, discuss the conditions needed to be satisfied in order to charge any income under the salary head.

Answer: Income under the head salary covers all remuneration due to or paid to an individual for service rendered by him under an expressed or implied contract of employment. Salary includes basic salary, encashment of leave salary, advance of salary, arrears of salary, various allowances such as dearness allowance, entertainment allowance, house rent allowance, conveyance allowance and also includes perquisites by way of free housing, free car, free schooling for children of employees, etc.

As per Section 17(1) of the income tax act, 1961, salary includes the following:



3 a. Mr. Morgan received voluntary retirement compensation of Rs7.5 lakhs after service of 30 years. He still has 5 years of service left. At the time of VRS, he was drawing basic salary of Rs 25000 per month, Dearness allowance Rs 7000per month. Compute his taxable voluntary retirement compensation, assuming he can’t claim any relief U/S 89.
b. Ramman is a resident and ordinary resident in India for the previous year 2018-19. He owes a house in London, which he has to let out at pound 15000 per month. The municipal taxes paid to the Municipal Corporation of London is pound 7000 during the previous year 2018-19. The value of one pound in India rupees to be taken Rs 90.50. Compute Ramman’s Net Annual Value of the property for the Assessment year 2019-20.

Answer: a) An employee can claim tax deduction on the entire amount received by way of VRS which does not exceed Rs. 5 lakh. Any amount in excess of Rs. 5 lakh will be subject to income tax. However, to qualify for this exemption, the Company has to fulfill certain conditions including:
      The VRS should apply to all employee(s) who have completed 10 years of service of 40 years of age, including workers and executives.
      The VRS should result in overall reduction in the existing strength of the employees.
      The Vacancy



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Suresh Gyan Vihar University BBA solved assignments

  Course BBA INTERNAL ASSIGNMENT – 1 Principles of Management   Write answers for any two questions from below. (5 marks each – Word...