Course: Business ethics
Internal Assignment Applicable for April
2020 (last date 28 March 2020) Examination
1. Choose ONE environmental policy/
practice/episode/accident from any ONE listed company (their website, their
annual report or sustainability report or from newspaper, business magazine or
credible websites) and discuss in detail the ethical issue/issues involved and
your opinion on whether the company is being ethical or not. (For example:
L&T reducing & recycling water is ethically a positive environmental
practice. MMRDA & Mumbai Metro cutting down 1200 trees in Aarey Colony is
environmentally unethical practice)
Answer: Sustainability is very much important for business.
Businesses responding to demands for clearly visible sustainability practices
are also more attractive to the new class of ethical investors, and regain the
costs of managing sustainability through government grants and increased sales
to green activists and other members of the community. Ethical business
practices may also improve competitiveness between businesses, encouraging
growth and bigger profits.
As all the businesses are working in a society so they all
have some responsibilities towards the society and the environment. It’s the
main responsibility of the organizations to keep the environment safe for other
people. Social responsibility of business organization is to keep check on
issues pertaining to
NMIMS Fully solved assignment available for session
APRIL 2020,
your last date is 28 MARCH 2020.
Lowest
price guarantee with quality. On our website
www.aapkieducation.com
Charges INR 199 only per assignment. For
more information you can get via mail or Whats app also
After
mail, we will reply you instant or maximum
1 hour.
Otherwise
you can also contact on our
whatsapp no 8791490301.
You can
call for any help,
Contact no
is +91 87-55555-879.
2. Read / research the Kingfisher
Airlines case and identify and list any FIVE ethical and corporate governance
issues involved, which led to its failure, along with your comments
Answer: Corporate governance is the system by which business
corporations are directed and controlled. A corporate governance structure
specifies the distribution of rights and responsibilities among different
participants in the corporation such as board members, shareholders and other
stakeholders, and, spells out the rules and procedures for making decisions on
corporate affairs. By doing this, it also provides the structure through which
company objectives are set and means of attaining those objectives and monitoring
performance are spelt out.
The affairs of a company are directed and controlled through
the board of directors who represent the shareholders of
3.a. “Excessive modern day
consumerism is unethical for the planet and for society”, explain this statement
in your own words, with three logical arguments in favour of the statement.
3.b. Explain in your own words why
ethical business leadership is crucial in today’s business scenario. What do
YOU expect from an ethical business leader / manager?
Answer: a) We buy lots of things regularly and it comes under
consumerism. For past few years, there is solid increase in consumerism which
is not good for our planet and for society. To fulfil our routine requirements,
we need to buy various products and services but increased demand of these
products and services insist producers to produce more products and that
impacts our environment. The biggest problem with consumerism is the fact that
people do not realize that there is a problem. We are already consuming
resources at an alarming rate and quicker than our planet is able
Course: Financial institution and
markets
Internal Assignment Applicable for April
2020 (last date 28 March 2020) Examination
1. Mr. Rajeev Mehta was the Chairman
of Topaz Bank. The bank was earning fairly well and shareholders were receiving
regular dividends. The market price of their shares was performing well. The
bank was about to announce taking over the ‘AME Bank.’ Mr. Rajeev Mehta
expected that the market share of their bank would rise once the takeover is
announced in the public. Being a part of the bank, Rajeev was not allowed to
buy shares of Topaz bank. He called one of his wealthy friend Rashid and asked
him to invest Rs.5 crores in shares of his bank promising him the capital
gains. As expected, the share prices went up by 40% and the market price of
Rashid’s shares was now ? 7 crores. He earned a profit of Rs. 2 crores. He gave
Rs. 1 crore to Mr. Sanjay Nehra and kept Rs. 1 crore with himself. On regular
inspection and by conducting enquiries of the brokers involved, the Securities
and Exchange Board of India (SEBI) was able to detect this irregularity. The
SEBI imposed a heavy penalty on Rajeev Mehta. In context to the above situation
identify and elaborate the functions that were performed by SEBI
Answer: According to SEBI Act, 1992, SEBI’s objective is to
safeguard interest of investors and to promote development activities to
regulate the securities market and for matters connected with that. To
elaborate, SEBI regulates stock exchanges and the securities industry to
promote their orderly functioning. It protects the rights and interests of
investors, particularly
individual investors, and guides them. It prevents
malpractices and aims at achieving a balance between self-regulation by
securities industry and its statutory regulation. SEBI must govern the market
intermediaries, such as brokers, banks, consultants etc.
Example: Any company or a listed company making a public
issue or a rights issue of value of more than Rs 50 lakhs is required to file a
draft offer document with SEBI for its observations. The company can proceed
further only after getting observations from SEBI. The company has to open its
issue within three months from the date of SEBI's observation letter.
In India, the regulatory functions are
NMIMS Fully solved assignment available for session
APRIL 2020,
your last date is 28 MARCH 2020.
Lowest
price guarantee with quality. On our website
www.aapkieducation.com
Charges INR 199 only per assignment. For
more information you can get via mail or Whats app also
After
mail, we will reply you instant or maximum
1 hour.
Otherwise
you can also contact on our
whatsapp no 8791490301.
You can
call for any help,
Contact no
is +91 87-55555-879.
2. “Money market is essentially a
market for short-term funds’. In the light of this statement elaborate on the
money market and its features.
Answer: Money market
It is the place where transactions take place over a short
period of time. The period is normally up to one year and substitutes to money
are used to denote any financial asset. This can be done quickly to convert
substitutes into money with less transaction cost. Money market has become a
component of the financial market for buying and selling of securities of
short-term maturities, of one year or less, such as treasury bills and
commercial papers. Over-the-counter trading is done in the money market and it
is a wholesale process. It is used by the participants as a way of borrowing
and
3. Mr. Kumar wants to invest his
saving in mutual funds. However, he is completely unfamiliar how to go about
it. He approaches you, a wealth advisor in the bank where he holds his savings
account.
a. Explain him the basics of mutual
fund and describe any five kinds of mutual funds which are available in the
market.
b. Enumerate the advantage and
disadvantages associated with investing in the mutual fund.
Answer: a) Mutual funds are a collection of stocks and bonds. It
can be defined as the money that is pooled together by a large number of
investors who give their money to a fund manager to invest in large portfolio
of stocks or bonds for a small fee. Mutual funds are advantageous because of
its cost-efficiency, risk-diversification and professional management nature.
Since mutual funds involve investment in different assets, a loss experienced
in one asset investment can be
Course: Services marketing
Internal Assignment Applicable for April
2020 (last date 28 March 2020) Examination
1. You have recently joined in as
the Head of a Public Sector Bank? Design strategies to help reduce the Customer
Complaint barriers. What Service recovery tactics will you leverage on to
tackle customer complaints.
Answer: Customer Relationship Management (CRM) essentially is a
business strategy that has is developed around the customer. Being
customer-centric, its modus operandi is to maximize revenue by developing
valuable long-lasting relationships with customers by improving interactions at
each touch point. Dependent on a better understanding of customers, their
buying patterns and demographics etc. companies can provide better services.
Apart from this, CRM is applicable to those who hold the potential to become
good customers. In other words, it is applicable to other customer groups. CRM
strategies are effective only when companies are able to compile and retain
customer information.
In all businesses, Customer is the king as
NMIMS Fully solved assignment available for session
APRIL 2020,
your last date is 28 MARCH 2020.
Lowest
price guarantee with quality. On our website
www.aapkieducation.com
Charges INR 199 only per assignment. For
more information you can get via mail or Whats app also
After
mail, we will reply you instant or maximum
1 hour.
Otherwise
you can also contact on our
whatsapp no 8791490301.
You can
call for any help,
Contact no
is +91 87-55555-879.
2. You are planning to open India’s
first ever Apple owned store in Mumbai by end of the year 2020? Suggest &
describe all the design elements that you shall consider for building the
Retail store environment?
Answer: With ever-increasing competition in retail environment,
store ambience has become an important aspect to attract consumers. Today,
consumers prefer to visit a store that provides a clean, well-lit shopping
atmosphere. The entrance of a store creates the first impression of the store
in the minds of consumers, while the inside of the store entices them to
purchase products. Therefore, in order to attract more and more consumers, a
retailer should decide the design of the store. A retail store design is a
creative and commercial discipline that combines different areas of expertise
in designing and constructing the retail space. It provides specifications for
the interior and exterior of the store. The following are guidelines for
designing a retail store:
●
A retail store should be designed in such a manner that it not
only stocks products but also provides an enjoyable and
3. You are setting up an IKEA store
in Mumbai by the end of the year 2020.
a. What Service Quality parameters
& dimensions would you consider while driving this initiative? Provide
examples from an IKEA perspective.
b. Design a Creative &
Innovative Loyalty Program for IKEA highlighting all the tiers/levels & the
rewards that the customer will stand to gain
Answer: a) Before formulating any marketing strategy, a firm must
clearly define what quality means to it. The next step is to come up with a
method that measures quality in quantifiable terms, so that any deficit towards
achieving the same may be identified and accordingly rectified. Since the
manufactured goods can be owned and endure for a long time, it is comparatively
easier for the marketers to set a price and justify it to the target customers.
On the other hand, a service is intangible and perishable involving no
ownership on the part of the customers. Hence, it becomes extraordinarily
difficult for the marketers to put across the value of a service to the
No comments:
Post a Comment