Operations and Supply Chain Strategies
April 2022 Examination
Question 1. XYZ Ltd
is operating in pharmaceutical and you are appointment as supply chain manager.
As COVID 19 third wave is expected in India, there is an urgent requirement for
a vaccine. It has been observed that there is a lack of vaccine in the country.
Analyze and suggest a different level of strategies that you will implement in
the firm so that citizen of the country will get a vaccine. (10 Marks)
Ans 1.
Introduction
COVID-
according to the country's manufacturers, India produces 19 vaccines. With the
current workforce and cold-chain infrastructure before the pandemic, immunizing
the first 30 million healthcare employees is viable. India has abundant
single-use clinical and surgical resources for the vaccine's manufacture,
together with vials, stoppers, and syringes. An effective digital system was
installed to Its Question only
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Question 2. Mr.
Agrawal is running an offline electronic store and due to tough competition
from Ecommerce players, Mr. Agrawal is thinking to start an online website to
deliver the product. Company must focus on cost, quality and delivery parameter
while working in an online business model. Suggest company to implement various
focused operations strategy that improves the performance of the firm. (10
Marks)
Ans
2.
Introduction
Operations performance refers to acting obligations with much less
time, effort, or capital, whether or not in the form of time, cash, or each. It
is the ratio of a company's entry and output that impacts the overall
performance. Supply chain structures like stock control are examples of
operational strategies. An effective service reduces useless corporate
expenditures and labor and stock charges,
Question 3a. A pharmaceutical company is running an offline store
and also have good customer base. Company faced lots of challenge due to online
pharmaceutical players. Online medicine delivery is a new concept in the
industry, and customers are accepting this business model slowly.
a. Explain the existing situation of the firm considering the
industry life cycle. (5 Marks)
b. Explain different competitive advantage that helps a company to
get a better market share in the market. (5 Marks)
Ans
3a.
Introduction
An industry's life cycle is divided into four distinct phases, each
with its own set of industrial traits. The size of the market, the functions of
the product, and the key competitors are all fuzzy standards at the early
stages of product development. The advent, boom, maturity, and decline stages
of an indust
Question 3b. Explain different competitive advantage that
helps a company to get a better market share in the market. (5 Marks)
Ans
3b.
Introduction
Many firms focus on a few attempted-and-real strategies of
acquiring an advantage over their competitors in the market, but many different
options are available. Those techniques can be grouped into four large
corporations, which are the basis for understanding
Custom Shipping and Insurance
April 2022 Examination
Question 1. Gladis
Importers have imported one consignment of medicines in 4 x 40’ containers. The
INCOTERMS is CIF. The exporter has sent all documents well on time to the
importer. The importer has given all documents to his Customs Broker Universal
Customs clearing Agency. Customs broker delayed the clearance of cargo due to
lack of manpower in Covid situation. As a result, the shipping company has
charged detention charges. Who will have to bear the detention charges –
Importer or Exporter? (10 Marks)
Ans 1.
Introduction
C.I.F.
suggests that the seller manifest on board the vessel or acquires the inside
and out brought items back. The threat of misfortune or harm to matters passes
while the object is at the boat. The dealer has to agree to pay the expenses
and load essential to pass the things on to the named port of objective. The
client must see that the seller should get affirmation essentially on least
cover. The consumer needs to have more splendid Its Question only
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Question 2. Wellness Importers have imported one
consignment in a 40 feet container in Mumbai under FOB terms. The importers
asked the customs broker to destuff the container in the customs Freight
Station and get the goods in trucks. 5 trucks have to be arranged to bring the
goods of 40 feet container. While transporting goods to the factory goods of
two trucks got wet due to heavy rain in Mumbai. The company has filed the
insurance claim for the damaged goods. Insurance company surveyed the goods and
refuses the pay the compensation as the transporter did not provide quality
trucks. Explain whether the insurance company is right and how to get the
compensation for the loss (10 Marks)
Ans 2.
Introduction
Security ensures a policyholder's
formal concept to a safety organization for incorporation or repayment for a
covered worry or method occasion. Whenever supported, the protection office
will give an
Question 3. Your company
wants to export 2200 boxes to Singapore. The INCOTERM is CIF which means you
have to arrange the freight. Your company is debating whether to send these
2200 boxes in loose i.e. LCL or book a container and send as FCL. It needs one
40’ container for FCL but some space is still left in the container. LCL is
cheaper than FCL by Rs. 3000/-
a. What would you prefer
between LCL and FCL? Support your decision with proper reasons (5 Marks)
Ans 3A)
Introduction
The terms L.C.L. additionally F.C.L.
suggest the two critical strategies for holder shipments: A F.C.L. is a
shipment that consumes the entire area without offering it to another item.
L.C.L. implies shipments that take up a piece of the whole holder and are
despatched close by other carriers' stock in a comparative
b. How will you convince your company to accept your
decision of selection? (5 Marks)
Ans
3B).
Introduction
While exporters and vendors ship and
get massive product measures via the ocean, they could use an F.C.L. conveying
mode. In F.C.L. transportation, a provider enlists an entire metallic trailer
for his shipment. It does not mean he wants to consume the compartment area.
Regardless, it is evident that F.C.L.
Total Quality Management
April 2022 Examination
Question 1. Your
organization wants to use SPC to help in formulating, implementing, and
controlling business processes effectively. What are the major tools of SPC you
will recommend? Explain with some examples. (10 Marks)
Ans 1.
Introduction
Statistical process control is a five-core device used
mainly to degree conforming products. It is an advanced shape of Time
collection plots. Additionally, it's a technique for detecting and tracking the
method when converting. The SPC process is like you'll recognize the system is
solid or managed. SPC is necessary for bringing down scrap and rework, making
better the excellent, Its Question only
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Question 2. Maxx
Industries wants to initiate Quality Circle to identify quality issues on a
regular basis. What would be your recommendations to them for organized and
successful implementation? (10 Marks)
Ans 2.
Introduction
Attitude: The goal ought to change people's
mindset, for example, "it's none of my business” to “it’s my business”
this variation defines mindset and improvement of labor.
Self-development- It's a system of human beings' hidden talent, and
bringing out this expertise is very important to
Q3. An organization’s
performance may be jeopardized in case its partners do not attain the
anticipated performance. Therefore, performance depends on the efficiency of
business-oriented relationships with interdependence between partners.
a. In relevance to the above
statement, what do you think are the expectations from the customer-supplier
partners for better association? (5 Marks)
Ans 3(a).
Introduction
For
higher business growth, the clients will continually depend on providers. Every
supplier ought to be targeted on customers' wishes then is suitable for the
growth of your business. Also, customers must be
Qb. What will be your approach to relationship development
between the partners? (5 Marks)
Ans 3(b).
Introduction
If a company is getting earnings, it'll share between the partners. Income will share equally between the companions. Also, they should contribute equally, and if one accomplice is supplying more
April 2022 Examination
Scenario:
Domestically
well-established readymade garments manufacturing Indian company decides to go
for geographical expansion through Foreign Trade into western countries like
USA and European Union. If you are a head of their International business, your
task will be to establish the new company as well as their readymade brand in
the above-mentioned market/s
Question 1. Discuss on Market identification process with respect to
readymade garments considering any one country either USA or any one European
country. You need to discuss on regulatory requirements, market survey (both
secondary and Primary) major non-tariff barrier and competition. (10 Marks)
Ans 1.
Introduction
When starting a readymade clothes enterprise, the primary
and foremost undertaking is to pick out your target market. The market
identification process entails determining why humans would purchase from you,
segmenting the marketplace based on demographics and different elements, and
then figuring out the most worthwhile sectors to encompass for your goal
market. It enables you to create a more effective advertising and marketing
blend that expands your reach and profitability. This process can seem
daunting, but it doesn't have to be. by using following a few Its Half solved only
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Question 2. Once you have finalized on the target market how do you plan to work
out the market entry strategy for the chosen target market. (10 Marks)
Ans 2.
Introduction
While expanding a business into new markets, its miles
crucial to pick the goal market cautiously and execute a powerful market entry
strategy. The first step is to recognize what makes a terrific target market.
The end client to whom the corporation wishes to sell its merchandise is called
the target market. To grow market percentage, goal marketing involves
segmenting the entire marketplace into multiple classes and developing
marketing techniques for each phase. Each consumer requires each product.
Before any company executes a strategy, it must first pick out a
Question 3(A). Explain what EPC is and how EPC can help your organisation establishing
& promoting your company overseas. (5 Marks)
Ans 3a.
Introduction
Export promotion councils are a critical interface
between the enterprise and the authorities. EPCs expand services to exporters,
including records, steerage, and help with export processes. They play a
critical position in worldwide trade and assist in promoting Indian exports all
around
Question 3 (B).
Give your opinion on considering going for OEM based business as add on to your
brands to manufacture for well-known international brands by your company (5
Marks)
Ans 3b.
Introduction
An authentic system producer (OEM) is a business
enterprise that makes products utilized in other corporations' stop products.
For example, Apple Inc., the laptop and electronics massive, uses third-party
providers to make elements for its iPhones and other gadgets. It takes a lot of
Export Import Procedures and Documentation
April 2022 Examination
Q1. Your friend approaches you seeking your advice on various registrations to be done before commencing export business. Would you please give the list of the various government authorities with whom he has to register his company? (10 Marks) –
Ans 1.
Introduction:
Globalization has led to the
opening of the world market for all the countries. Now, every country
advantages from trading with all the different countries in the international.
While we say trade, it means importing and exporting goods & services
across the borders. It is not simplest related to the interaction between the
heads of different countries, however it manner exchanging items &
offerings among the nations across different borders. To have a regulatory
framework over the exports and imports, the Indian authorities have advanced
certain Its Half solved only
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Q2. You have imported
one consignment in a 20 feet container. Due to some reasons the cargo got
cleared after 8 days. Now you have to return the container in 10 days failing
which you have to pay detention charges. If you take the container to your
warehouse you will need another 4 days to return. How will you handle this
situation to avoid detention? (10 Marks)
Ans 2.
Introduction:
Section 110 of the Customs Act offers the detention
of goods. It says that when the detention order has been passed against items
to the owner of the goods, he can't remove, part with, or otherwise deal with
the goods except with the earlier permission of the appropriate office of the
customs.
Recourse against the situation: Section 110 of the Customs Act offers the detention of products. It says that once the detention order has been passed against goods to the proprietor of
Q3. Assume you
are returning from abroad after 3 years permanently to India. You have booked
your household items by sea to India.
a. Do you need an IEC number to clear your cargo? (5 Marks)
Ans 3a.
Introduction:
The department of DGFT comes directly below the
Ministry of trade, the government of India. The utility for getting registered
at DGFT is to be submitted to the closest local authority of DGFT. The
application shape is known as ‘Aayat Niryat form- ANF2A’. It may also be
submitted online on the website of DGFT. An amount of 1000 is to be submitted
as application
Q3b. Which IEC
number you will use to clear your cargo? (5 Marks)
Ans
3b.
Introduction:
IEC is necessary for every first-time exporter to
sign up with the DGFT. The branch of DGFT comes without delay beneath the
Ministry of Commerce, the government of India. The software for getting
registered at DGFT is to be submitted to the nearest regional authority of
DGFT. The
Custom Shipping and Insurance
Question 1.
1. Gladis Importers have imported one consignment of medicines in 4 x 40’
containers. The INCOTERMS is CIF. The exporter has sent all documents well on
time to the importer. The importer has given all documents to his Customs
Broker Universal Customs clearing Agency. Customs broker delayed the clearance
of cargo due to lack of manpower in Covid situation. As a result, the shipping
company has charged detention
charges. Who will have to bear the detention charges – Importer or Exporter?
Introduction
C.I.F. suggests
that the seller manifest on board the vessel or acquires the inside and out
brought items back. The threat of misfortune or harm to matters passes while
the object is at the boat. The dealer has to agree to pay the expenses and load
essential to pass the things on to the named port of objective. The client must
see that the seller should get affirmation essentially on least cover. The
consumer needs to have more splendid security affirmation, and it must both
explicitly with the shipper or make different safety blueprints. Regardless,
while the matters were displayed at Its Half solved only
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Question
2. Wellness
Importers have imported one consignment in a 40 feet container in Mumbai under
FOB terms. The importers asked the customs broker to destuff the container in
the customs Freight Station and get the goods in trucks. 5 trucks have to be
arranged to bring the goods of 40 feet container. While transporting goods to
the factory goods of two trucks got wet due to heavy rain in Mumbai. The
company has filed the insurance claim for the damaged goods. Insurance company
surveyed the goods and refuses the pay the compensation as the transporter did
not provide quality trucks. Explain whether the insurance company is right and
how to get the compensation for the loss.
Introduction
Security ensures a policyholder's
formal concept to a safety organization for incorporation or repayment for a
covered worry or method occasion. Whenever supported, the protection office
will give an element to the secured or an advocated placed person in light of a
legitimate issue for the defendant. The safety company endorses the case (or
denies the case). Security claims cover the entirety from death advantages on
existence inclusion game plans to conventional and
Question
3. Your company
wants to export 2200 boxes to Singapore. The INCOTERM is CIF which means you
have to arrange the freight. Your company is debating whether to send these
2200 boxes in loose i.e. LCL or book a container and send as FCL. It needs one
40’ container for FCL but some space is still left in the container. LCL is
cheaper than FCL by Rs. 3000/-
a. What would you prefer
between LCL and FCL? Support your decision with proper reasons (5 Marks)
b. How will you convince
your company to accept your decision of selection?
Ans
3A)
Introduction
The terms L.C.L. additionally F.C.L.
suggest the two critical strategies for holder shipments: A F.C.L. is a
shipment that consumes the entire area without offering it to another item.
L.C.L. implies shipments that take up a piece of the whole holder and are
despatched close by other carriers' stock in a comparative compartment.
Ans
3B).
Introduction
While exporters and vendors ship and
get massive product measures via the ocean, they could use an F.C.L. conveying
mode. In F.C.L. transportation, a provider enlists an entire metallic trailer
for his shipment. It does not mean he wants to consume the compartment area.
Regardless, it is evident that F.C.L. shipments are tremendous.
Total Quality Management
Question 1.
Introduction
Statistical process control is a five-core device used
mainly to degree conforming products. It is an advanced shape of Time
collection plots. Additionally, it's a technique for detecting and tracking the
method when converting. The SPC process is like you'll recognize the system is
solid or managed. SPC is necessary for bringing down scrap and rework, making
better the excellent, growing productivity, and taking part nowadays in a
market. Statistically, the sample ought to be judged using the incoming of the
scrutiny, judged via the in-method scrutiny, and Its Half solved
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Question 2.
Introduction
Attitude: The goal ought to change people's
mindset, for example, "it's none of my business” to “it’s my business”
this variation defines mindset and improvement of labor.
Self-development- It's a system of human beings' hidden talent, and
bringing out this expertise is very important to the development of work
wherein people can study abilities and strategies for or her company growth and
use their brains to remedy problems and supply exact pointers. Every
Ans
3(a).
Introduction
For
higher business growth, the clients will continually depend on providers. Every
supplier ought to be targeted on customers' wishes then is suitable for the
growth of your business. Also, customers must be sincere with the brand's brand
loyalty to make the connection more potent.
Ans 3(b).
Introduction
If a company is getting earnings, it'll share between the partners. Income will share equally between the companions. Also, they should contribute equally, and if one accomplice is supplying more minor than the opposite, the companion will now not get the same profit. Each agency's decision might be taken via companions at the same time because they may be
Taxation- Direct and Indirect
Q1. Mr.
Pradhan, an Australian citizen, comes to India for the first time during the
previous year 2016-17. During the financial year 2016-17, 17-18, 2018-19,
2019-20 and 20-21 he was in India for 50 days, 55 days, 70 days, 80 days and
for 140 days, respectively. Determine his residential status for the assessment
year 2021-22 and discuss the applicable provision. (10 Marks)
Ans 1.
Introduction:
The residential status is critical as it helps determine tax
incidence at the taxpayer. There are three vast categories of taxpayers based
totally on residential popularity:
· Non-resident
· Resident
and primarily resident
· Resident
but not mostly resident
Section 6 of the Earnings Tax Act, 1961 deals with residential
repute. The residential status of the taxpayer may alternate from 12 months to
some other and hence should be ascertained in
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Q2. Mr.
Damman on his birthday purchased a residential property on 25th July 2018 for
Rs 50 Lakhs and made some addition to the property in the month of September
2018 for Rs 3 lakhs.
He sold
the house property in May 2020 to his brother-in-Law for 70 Lakhs. Out of the
sale proceeds he spends 10 lakhs to purchase another house property in his home
town Jhabua, in the month of October, 2020.
Discuss
Section 54, also whether the benefit of indexation will be available or not as
per Section 54.
Further,
calculate the amount of capital gains taxable (long term / short term) in the
hands of Mr. Damman for the assessment year 2021-22 (10 Marks)
Ans 2.
Introduction:
Income earned by using someone is divided below numerous heads of
profits as according to the earnings-tax Act, 1961. The income earned on the
switch of capital property is taxable in the relevant previous year underneath
the top 'Capital gains.' as a result, to calculate the profits chargeable to
tax under capital gains, we ought to first recognize critical phrases, i.e., 'transfer' and
'capital asset.'
3. Mrs.
Sita is a housekeeping staff at JM Hospital. She receives basic salary at
Rs30000 per month. She holds a house property in Nanded, the monthly rental
received from the property is Rs 5ooo per month for 12 months. She paid
Municipal taxes for the year Rs 1000.
She
received Rs 35000 as an inflow from winnings from TV game show. Interest on
income tax refund received is Rs 300.
She paid
tuition fees to the Mumbai University for full time education of her daughter
Rs 75000
She paid
medical insurance premium for her mother, aged 69 years, for Rs 28000
She has
taken loan for higher education of her daughter Rs 5lakhs. She pays to the Bank
of Baroda, Interest on loan taken for higher education Rs25000
a.
Compute the total income of Mrs. Sita, post deductions under Chapter VI A for
the assessment year 2021-22 (5 Marks)
Ans 3a.
Introduction:
Someone can also earn income from numerous sources like salary, rent, dividends, and so forth. Those incomes are chargeable to tax below exclusive heads. Further, several prices are deducted from those earnings. An assesses affirming his profits chargeable to tax beneath the Act is eligible for numerous deductions on his gross earnings. These deductions are provided below
b.
Discuss the relevant provisions of Chapter VI- Deductions, as applicable in the
given case (5 Marks)
Ans 3b.
Introduction:
The total profits earned through a person's various heads of income
sums as much as shape the overall gross earnings. Every taxpayer is eligible
for certain deductions from the whole gross profits. Those deductions help them
lessen the tax burden leviable on their taxable profits.
Supply Chain Management
April 2022 Examination
Q1. “Parampara” is a traditional artifact
showroom based in Jaipur and outlets in tourist places like Varanasi,
Mahabalipuram, Hampi etc. They collect artifacts which could include small
items like old wood made toys to large furniture, metallic show pieces, large
paintings, wood carvings, earthen items etc. Many are fragile and need special
type of handling. Large number of customers select items from their online
catalogue and goods are to be sent to them. Some tourists visit their showroom
and carry items themselves; some new home owners visit showroom to select items
but goods are to be shipped to them. There are exhibitions which need items to
be sent over from different places and sent back to the respective showrooms.
Describe distribution network design with Parampara business model as
background?
Ans 1.
Introduction:
Parampara is an ancient artifact store located in Jaipur and has outlets in tourist destinations like Varanasi, Mahabalipuram, Hampi and many more. Cultural heritage is closely tied to the world around us. It is not just ornament we as humans can put on. It's not just an accent of colour. It is the reason we are human. Without the culture, there would exist no human beings. The term "culture" refers to customs, beliefs, and a way of life that ranges starting from the spiritual and ending with the most material. It provides us with meaning, and a way to live our lives. Human
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Q2. “Bio-Secure” is a medical personal
protective equipment maker and they are faced with severe out of stock
situation of their PPE kits and components due to high demand
created by covid. Recommend how you would
approach safety stock maintenance for BIO SECURE?
Ans 2.
Introduction
The COVID-19 pandemic
has altered the ways we view the world. Even the most powerful nations that
were proud of their power, health, and infrastructure, haven't been able to
handle the problem despite having all the resources. The disease has had
devastating impacts on the health infrastructure and the economy of countries
around the world due to the measures taken to prevent of spreading such as
lockdowns and social distancing that has been implemented. The mental health of
the population affected by COVID-19 as well other people, has been affected negatively
in a variety of ways because of a variety of reasons. This paper focuses on how
the
Q3. “Hercules” tile factory makes hollow bricks, roof tiles, cement blocks
for building modular boundary walls etc. They have high variety of finished
products from limited number of raw materials.
(a).
Describe aggregate planning and role of aggregate planning?
Ans 3a.
Introduction:
Tile and brick are
the structural clay
productsthat are manufactured as standard unitsand used for building
construction. The brick, which was first made by sun drying around 6,000 years
ago and was the precursor to a large variety of structural clay products that
are used today, is small and compact that is rectangular blocks, made out of
shale, clay, or mixtures , and then burned (fired)
Q(b). Describe and
apply aggregate planning strategies in this case situation?
Ans 3b.
Introduction
Hollow bricks are
those that contain several holes. They can be used to construct load bearing
and walls that are not load bearing. They have been shown to be more effective
than conventional bricks. They are resistant to fire and , at the same time,
more secure than ordinary
Service Operations Management
April 2022 Examination
Q1. What are the factors which are
considered important by an organisation while evaluating Quality in Service Operations?
Elaborate your answer with an example from the Hospitality Sector.
Ans 1.
Introduction:
A customer base who perceives the services
of a company as high-quality are more likely to conduct business with the
company. Customers who purchase from businesses that offer high service
standards tend to keep purchasing from them regularly. This saves marketing
dollars. The SERVQUAL model is comprised of five dimensions: reliability the
ability to respond, confidence, empathy, and tangibles. These dimensions are
utilized in the service quality gap, which means that there is an inconsistency
between the customer's expectations and the Its Half solved only
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Q2. Strategies and decisions are taken at
various hierarchal levels in an organization. Explain different levels of
hierarchy in organisations and discuss the various Strategic decisions taken at
these different levels of hierarchy. Explain these hierarchical levels and
decisions by taking an example of any Educational Institute of your choice.
Ans 2.
Introduction
The majority of organizations have three management levels: middle-level, first-level and top-level managers. They are classified by a hierarchy of authority and are able to perform various duties. Three levels of management within an organization hierarchy:
· Top-level
· Middle-level
· Lower level
Managers at the top are accountable in setting the goals of their organization. Managers at the middle level are involved in achieving their goals. In addition, managers at lower levels ar
Q3. The Healthcare sector is one the most
prominent in the service sector. Many processes are involved in this sector by
various organisation. Hence it becomes critical for Healthcare
Institutes to plan their processes in
different ways to provide the best possible services to
their customers. Highlight the attempts of
these organisations from the following aspects
as given below.
a. The customer need not be involved in all
the processes, and consequently the Healthcare
Institutes’ services need not plan all the
components of their facilities to please the
customers as well as make them visible to
customers. Discuss this aspects of facility
planning with the concept of Decoupling of
processes.
Ans 3a.
Introduction
In the field of health, the days of routine business are long gone. All over the world, every health care system is struggling with increasing costs and a lack of quality despite the efforts of highly-trained, well-intentioned clinicians. Health care executives as well as policymakers have attempted numerous incremental solutions--fighting fraud, decreasing errors, enforcing practices
Ans 3b.
Introduction:
A service blueprint is a drawing which shows the relationship between various service components, people objects (physical as well as digital proof) and processes that are tied to the touch points of the customer's journey. Consider service blueprints as an additional component to
Procurement Management
April 2022 Examination
Q1. Explain with example from any manufacturing
set up differences between Operational
Materials and Capital Material. Describe how challenging & different is to
procure Capital Material
Ans 1.
Introduction
There are many costs associated with running and running an enterprise. They can be classified into various categories. The two most popular kinds of expenses are operating costs and capital expenditures. Operating material is operating expense is a cost that is essential to run the day-to-day operations of a company. It is the reason that a company incurs operating expenses on a regular basis. Operating materials include things such as insurance as well as payroll and marketing. The term "capital" refers to the fact that a capital material,on the contrary, is used to
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Q2. Explain INCO Terms? Can Inco terms help organization to save money? Being a startup in Imports transaction, what are the terms you as Procurement Head for your organization will prefer to avoid unnecessary risks?
Ans 2.
Introduction:
Incoterms is an abbreviation for the term
"International Commercial Terms." It is a trademarked term used
through the
International Chamber of Commerce. The purpose of these terms is to
facilitate in communication and to reduce confusion in dealing with the global
and international trade. An Incoterm is something that describes and defines a
trade between two parties, typically the one who exports goods and the one who
imports them
Ans 3a.
Introduction
The most evident signs of a business in trouble is an insufficient cash flow. Simple indicators such as delayed or partial payment of invoices is a typical indicator of a business that is facing financial difficulties. It is believed that certain businesses have a higher chance of failing to pay their financial obligations. the shares of financially stressed businesses tend. to be grouped
Ans 3b.
Introduction
A solid supply chain is the foundation of a profitable business. Whatever your field having a close relationship with your suppliers will speed up production times, reduce operating costs, and ensure that you are getting the best quality product. The majority of companies evaluate the performance of their supplier to find of areas for improvement or expansion to strengthen the
Operations and Supply Chain Strategies
Question 1.
Introduction
COVID- according to the country's manufacturers, India produces 19
vaccines. With the current workforce and cold-chain infrastructure before the
pandemic, immunizing the first 30 million healthcare employees is viable. India
has abundant single-use clinical and surgical resources for the vaccine's
manufacture, together with vials, stoppers, and syringes. An effective digital
system was installed to manage and display all elements of vaccine distribution
due to a pressing growth in vaccine production capacity in India by the Indian
government. Temperature management is
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Question 2.
Introduction
Operations performance refers to acting obligations with much less
time, effort, or capital, whether or not in the form of time, cash, or each. It
is the ratio of a company's entry and output that impacts the overall
performance. Supply chain structures like stock control are examples of
operational strategies. An effective service reduces useless corporate
expenditures and labor and stock charges, resulting in more revenue and a
better bottom line. Operation managers should continuously reveal methods to
identify useless or obsolete features to hold operations jogging at
Question 3a.
Introduction
An industry's life cycle is divided into four distinct phases, each
with its own set of industrial traits. The size of the market, the functions of
the product, and the key competitors are all fuzzy standards at the early
stages of product development. The advent, boom, maturity, and decline stages
of an industry's life cycle are grouped.
Question3b.
Introduction
Many firms focus on a few attempted-and-real strategies of
acquiring an advantage over their competitors in the market, but many different
options are available. Those techniques can be grouped into four large
corporations, which are the basis for understanding how organizations
Strategic Cost Management
April 2022 Examination
Q1. Mr.
Manish comes to know about the need of analyzing the financial statements. He
is keen to know about the concept of ratio analysis from you as a business
consultant. Discuss about the term ratio analysis.
State
all the ratios under inter-statement ratios analysis,
Describe
any of the four ratios relevant with inter-statement ratios (10 Marks)
Ans 1.
Introduction:
Ratio Analysis: A ratio
is a numerical value obtained by dividing one number by another. A ratio is
provided as a fraction or quantity of instances one range is a part of another.
Ratio evaluation evaluates the agency's liquidity, solvency, and debt- stage.
Liquidity refers back to the corporation's potential to pay its short-term
debt, whereas solvency is its capacity to meet its long-time period
liabilities. But, conducting a ratio analysis may not be viable without the
supply
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Q2.
Armani Brothers received an order of supplying 100 mattresses, on a monthly
basis to one of their client located in the Mumbai Suburbs. An additional
equipment of Rs100000 will be required for executing the order.
The
cost details in relation to the order is as under |
Consumables
120 kgs @Rs 600 per kg |
Thread
and glue Rs100 per mattresses |
Packaging
cost Rs250 per piece |
Labour
hours – 100
hours of which 2o hours paid as overtime |
Labour
rate Rs 100per hour |
Overtime
is paid at the double of the rates |
Overhead
paid for the month Rs20000 |
Selling
and distribution expenses Rs15500 per month |
The
manager of the firm mentioned that the firm will, need additional working
capital to the extent of 70% of the sales amount to be realized by selling the
100 mattresses
The
management is looking forward to earn an expected return of 25% on the additional
capital required for accepting the order. Prepare a cost estimate and indicate
the price to be quoted to the customer (10 Marks)
Ans 2:
Introduction:
The primary goal of cost accounting is to properly ascertain the
price of a cost item which may be a product, a provider, or both. The
ascertainment of value requires the collection of different charges arrangement
of all the prices accrued for a given quantity or duration in a price sheet to
decide the total and unit cost of the price item. A cost sheet estimates
various costs to be incurred on a given task. The predicted income to be
derived from the job is introduced to the overall cost to decide the selling
rate of the product. This approach of figuring out the product's fee and the
Q3a. You
being the manager of Amol Manufacturing P Ltd wants to implement costing system
in the proposed manufacturing unit to be located at Silvassa. You are concerned
about which of the two methods - traditional costing and ABC System, to be
employed.
These
two methods are different when it comes to allocation process, cost objects and
so on. You would like to understand the points of difference between
traditional costing and ABC System from Mr Mehta your professional colleague so
that you can decide effectively.
Mr Mehta
covered five major points of discussion on this. Discuss what you recollect as
difference between the two systems ( 5 Marks)
Ans 3a.
Introduction:
The traditional costing approach is likewise known as the
conventional approach of costing, in different words. The fixed costs are
assigned or allocated to the product based on the volume of this method. For
instance, the range of devices produced or manufactured, the wide variety of
direct labor hours, etc.
Q3.b.
Following is the data available for one of the existing manufacturing unit,
located at Surat. Allocated the overhead cost under the ABC system and discuss
the steps for allocation of such overhead cost
Ans 3b.
Introduction:
Activity-based costing is a costing method used to determine the
product's price by identifying the exceptional sports being accomplished within
the organization and then assigning the price of each activity recognized to
the goods and services based on their actual consumption of them.
Marketing of Financial Services
April 2022 Examination
Q1. Develop a Service Marketing Mix (using 8 Ps) for an
Asset Management Company (Mutual Fund) of your choice. (10 Marks) )
Ans 1.
Introduction:
A marketing mix is a strategy that
encompasses all aspects of marketing. It serves as a framework for approaching
the marketing plan for your product or service. It also has a strong emphasis
on your target market. It enables you to establish a connection with your
customers. It also serves as a focal point for activity across your company's
numerous departments. You can achieve corporate objectives by combining various
factors into a compelling marketing mix. The four Ps of marketing (product,
price, location, and promotion) were the foundation of the Its Half solved only
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Q2. Your client had avoided investing in equities for his
long-term goals. He found equity investments too risky and did not understand
when to enter and exit the market. Explain some investment techniques that help
negate the biases involved in investing. (10 Marks))
Ans 2.
Introduction:
Equities investments are sums of money invested in a
corporation by purchasing shares of stock on the stock exchange. Typically,
these shares are traded on a stock exchange or exchange of stocks. Investing
plans have the advantage of being flexible in that they can be changed at any
time. You can easily change your mind if you discover that one option does not
suit your risk tolerance or timetable. However, keep in mind that doing so may
be prohibitively expensive. The cost of every purchase is subject to taxation.
Selling assets can also result in a capital gain,
Q3. You are a Financial Planner. Your client Amit Advani
aged 37 years and works with a Pharma company earning Rs 18 lakhs per year. His
wife Deepti, aged 34 years, is a homemaker. They have one son Nilesh aged 7
years. The couple requires your help to make some financial decisions. (You can
make any assumptions to build up your case further.)
a. Amit wants to buy a Pure Risk Life Insurance cover of
Rs 2 crore. He is confused about whether he should buy a ULIP, Endowment, or a
Term Plan. Recommend the product best suited for his requirement. (5 Marks) )
Ans 3a.
Introduction:
When purchasing life insurance, most people don't
think about anything besides the sum assured, the premium, and the policy's
length. The majority of them obtain life insurance coverage due to
recommendations from family, friends, and coworkers, among other sources. There
is a
b. Amit and Deepti want your help to invest for Nilesh’s
higher education which they estimate would be required after 14 years. (5
Marks) )
Ans 3b.
Introduction:
It is now more important than ever to start saving
as soon as possible to reduce your financial burden during your college years.
With the rising cost of education, it is critical to start saving as soon as
possible. In ten years, funding your child's higher education will undoubtedly
be a significant financial burden on your family. Therefore, it is preferable
to start investing now
International Business
April 2022 Examination
Q1. “The
growth of Multi-National Corporations has had a major impact on the economic
and social environment of a country.”
Discuss
this statement with example of a Multinational Corporation doing business in an
overseas country of your choice. (10 Marks)
Introduction:
Multi-national corporations or
MNCs are companies that have set up their business in a country one of a kind
from the beginning. For instance, an enterprise originated in the USA and is
now set up in India. That employer would be referred to as an MNC in India.
While these companies have been set up in some other kingdom, it's going to
affect not only the financial circumstance of the country but also the cultural
and social environment. These also are referred to as transnational
corporations. In extra generic phrases, these are the agencies that have been Its Half solved only
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Q2. “The
whole world is increasingly behaving as a single large market having interred
dependent production where people consume similar goods.”
In the
light of above statement discusses the advantages and disadvantages of
Globalization. (10 Marks)
Introduction:
Globalization is a kind of interdependence and interconnection
among diverse countries with subjects related to change. It has become popular
in the overdue 20th century while maximum decolonized nations opened their
economies for interconnection with the rest of the world. They have got opened
their economic system to change family members with the relaxation of the
sector. Like every other exercise or coverage, globalization has its benefits
and disadvantages
Q3.
Walmart in Japan and Their Failure to Differentiate:
In 2018,
Walmart brought in more than $500 billion in sales globally out of which, 3/4
of those sales came from the U.S.
But,
overseas — particularly in Japan — things are not going so well for the
American retail giant.
Recent
reports have shown that Walmart may be looking to exit Japan nearly 17 years
after its initial expansion into the Japanese market. This expansion involved
purchasing a minority stake in Seiyu — a Japanese grocery store — in 2002,
which then turned into a fully-owned subsidiary in 2008. Like Walmart, Seiyu
uses the “Everyday Low Prices” mantra to market to their consumers.
In
between then and now, not much has gone right for Walmart in Japan. Aeon, the
top supermarket in Japan, owns 45% of the market share. Meanwhile, Walmart’s
Seiyu sits at 12%.
That may
not sound terrible, but to put it into perspective, another U.S. supermarket
that has expanded into Japan with much more success —
Costco.
Costco only has 26 stores in Japan, but in 2017 they brought in just over $3
billion in revenue. Seiyu, on the other hand, has 331 locations and brought in
$7.1 billion in revenue.
The low
price strategy that both Walmart and Seiyu abide by is not nearly as effective
in Japan as it is in the United States.
While
consumers in the U.S. appreciate the convenience of being able to find great
deals at one central location, Japan consumers are not as concerned with this convenience,
making it less of a differentiator in the Japanese market.
Michelle
Grant, the Head of Retailing at Euromonitor International, outlines this issue
in a CNBC video, titled “Why Walmart is Failing in Japan.”
In the
video, Grant describes how Japanese consumers “enjoy the treasure hunt of
pricing” and will go to multiple stores while shopping in search of the best
deals. Also, as this Bloomberg Businessweek article points out, Japanese
consumers often associate low prices with cheap quality.
In addition
to all of that, Japan’s retail market was already so congested with everything
from your stereotypical supermarket to online retailers and mom-and-pop shops
by the time Walmart expanded into that region.
Now,
this doesn’t mean that the barriers to entry were impenetrable. It just means
that to enter that market, you need to have a strong differentiator that was
effective to the market. This was something that Costco did well, while Seiyu
failed.
Japanese
consumers typically aren’t used to shopping in bulk, so going to Costco offers
them a totally new shopping experience. Meanwhile, Seiyu was no different than
any other supermarket that Japanese consumers were already familiar with.
Last,
Walmart also failed to recognize that Japanese consumers enjoy fresh, locally
sourced food — which is something Seiyu does not offer a lot of.
It
remains to be seen whether Walmart will be able to turn it around or if they’ll
ultimately end up selling Seiyu. But, one thing is certain, the U.S.
supermarket’s lack of understanding their consumers in Japan has set them
pretty far back.
a. What
are the different views of Japanese people that Walmart should have taken into
consideration while entering Japanese market? (5 Marks)
Introduction:
There are various factors that one employer desires to attend to
the way of life, language, flavor, and preferences of consumers, and the notion
of consumers on specific enterprise techniques. When the company understands
and researches this variety of factors, the penetration into the market will
become very smooth and brings sound effects.
Qb. What
are elements of an overseas country’s culture which are to be understood for
making entry strategy in that market. Explain with reference to the case study
above. (5 Marks)
Introduction:
Globalization has opened a path for all the organizations to get
the installation in different nations. However, it isn't always handiest
required that with sufficient recognition and a significant number of stocks in
the other marketplace, you would also be able to take over a
Corporate Finance
April 2022 Examination
Q1. The capital structure of ABC Pvt. Ltd is as follows:
Equity share capital (each share of Rs. 10) = Rs. 10, 00,000
Debentures with a coupon rate of 9.5% = Rs. 8, 00,000
Reserves and surplus = Rs. 7, 00,000
Revenue from the business activities for the company is Rs. 1.50
crores. Its variable cost is 8% of the revenue; fixed operating cost is Rs. 48
lakhs, and the company pays income tax at a rate of 25%.
a. Calculate financial leverage, operating leverage, and combined
leverage for the company.
b. Determine the likely level of EBIT for EPS of (i) Rs. 20, (ii)
Rs. 30, and (iii) Rs. 45
Introduction:
EBIT stands for earnings before interest and taxes and measures an
organization's profitability. Sales minus charges, without taxes and interest,
are EBIT. Operational earnings, operating profit, and profit before interest
and taxes are all terms used to explain EBIT. EBIT (income before interest and
taxes) refers to a company's internet profits earlier than deducting earnings
tax and interest prices. EBIT is a metric for studying a company's fundamental
operations without considering capital shape fees or tax costs. Because they
each dispose of hobby and taxes from
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Q2. The equity shares of a publicly-traded company are priced at
Rs. 450 with a P/E (Price to Earnings) ratio of 15. The announces a dividend of
Rs. 9 per share. The company's shareholders expect the dividend to grow at a
rate of 6% every year, and the cost of equity for the company is 15%. According
to the dividend relevance approach suggested by Walter and Gordon, what would
be the impact of dividend announcement on the market price of the shares of the
company if the required rate of return for investors is (i) 12%, (ii) 15% and
(iii) 18%. (10 Marks)
Introduction:
A dividend is a payment made with the aid of an organization to its
stockholders. When an organization makes earnings or has a surplus, it could
distribute a portion of that income to shareholders. Any money that isn't
always dispersed is re-invested inside the corporation. The Gordon growth model
(GGM) is used to calculate a stock's intrinsic value primarily based on a chain
of dividends that upward push at a consistent pace inside the future. It is a
commonplace and fundamental dividend bargain model choice (DDM). The GGM solves
for the current price
Q3. A manufacturing company forecast that it will likely sell
6,00,000 units for the year 2021. The processing cost of an order is Rs. 150,
and the carrying cost per inventory unit is Rs. 12. The lead time of an order
is eight days.
a. What would be the economic order quantity (EOQ) and re-order
point assuming 300 days in a year. (5 Marks)
Introduction:
The purchase order amount for replenishment that minimizes
universal stock costs is the EOQ. When the inventory level reaches the reorder
factor, the purchase order is activated. The EOQ is estimated to reduce the
number of expenditures, including buying prices (which may include quantity
discounts), stock maintaining costs, ordering costs, and so on. Order quantity
Qb. The company implements business process reengineering, which
results in a reduction of 20% in the cost of an order, 10% in carrying cost per
unit of inventory, and 25% in the lead time of order. What would be the new EOQ
and re-order point? (5 Marks)
Introduction:
The reorder point (ROP) is the inventory level that causes a
movement to refill that stock inventory. It is the minimal amount of an object
that a corporation has available so that after the stock goes below that
degree, the item should be reordered. It's usually estimated as the projected
Capital Market and Portfolio Management
April 2022 Examination
Q1. In
order to maximize the returns from any investment decision, it’s essential that
such decision is taken after adequate analysis. This analysis can be further
classified as fundamental analysis or technical analysis.
Discuss
the basic difference between these two techniques. Also, showcase other
essential points which can convey in an impactful manner that both the types of
analysis i.e. fundamental analysis and technical analysis should be taken care
of while taking investment decision. (10 Marks)
SOLUTION:
Introduction:
A capital market is a market for buying and
selling securities such as stocks, bonds, etc., between a client and a seller.
The individuals in a capital market are each people and institution. The
capital market comprises number one markets and secondary markets. While the
primary markets are the markets for new troubles or the preliminary public
offers (IPOs) of shares and securities, secondary markets previously traded
securities. Capital markets may also be classified into the bond and inventory
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Q2. Mr. Alok is interested to invest Rs 1 lacs in the securities
market. He selected two securities A and B for this purpose
The risk return profile of these securities are as follows-
Security |
Risk |
Expected return |
A |
10% |
12 % |
B |
18 % |
20 % |
Coefficient of correlation between A and B is 0.15
If he decides to invest 50 % of his fund in A and rest 50% in B.
What if, he decides to invest 75 % of his fund in A and rest 25% in B, will the
risk and return associated to the portfolio will change? You are required to
calculate the portfolio return and risk to be calculated by Mr Alok for his
investment. (10 Marks)
SOLUTION:
Introduction:
A Portfolio return implies the benefit or loss realized through a
funding portfolio containing several varieties of investments. Return of
portfolio or portfolio return is defined as the benefit or loss that would
stand up by investing in a funding portfolio, a mixture of a couple of or
unique forms of investments. Widespread deviation measures the variation in the
return of an investment from the portfolio's anticipated return. It accordingly
suggests the riskiness of the security. A preferred deviation is a statistical
tool used to degree the dispersion of a provided dataset to the
Q3. Suppose you are fortunate enough to receive an inheritance of
$1 million from your relative but with a specific condition that you should
invest the amount intelligently in Capital market securities.
a. Discuss any five Capital market security Instruments, you would
prefer to invest in (5 Marks)
SOLUTION:
Introduction:
Capital market is a market for numerous financial instruments.
These instruments are in contracts that give rise to a financial asset for an
entity and a financial liability for some other entity.
Qb. Mention your understanding in relation to the
various factors affecting investment decision process in the above context (5
Marks)
Introduction:
Indian stock market is the oldest inventory marketplace in Asia.
Bombay stock trade (BSE) became set up in 1875. Then the Indian inventory
market has grown extraordinarily. The stock market's growth depends on its
individuals, and the traders ought to be financially literate approximately the
stock marketplace and factors that affect its boom. Before investing in the
.
Sales Management
April 2022 Examination
Q1. You are a Start-up selling GPS connected Helmets for Bikers. You have set the business 5 years back and current have a revenue of Rs 1 crore. You are based in Mumbai and would now want to expand across India in FY 22-23. What will be your Sales organization structure and types of sales person for this expansion? (10 Marks)
Answer 1.
Introduction
International organizations that
hire individuals in India have to remember the distinctive variances now, not
just when choosing as well as hiring people in India, in reaction to converting
desires and management shape – mainly every time developing an accountable
advertising branch. India is heavily laid low with a pyramidal social
hierarchy, visible within the class diagrams of Indian and transnational
companies. Via assessment to little preparations proposing numerous
obligations, robust scales offer every professional an excellent characteristic
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Q2. You are Head of International Sales selling GPS connected Helmets for Bikers. You have been asked to expand in Sri Lanka. The company has never operated in Sri Lanka. What would be the Sales process that you will adopt for this expansion? (10 Marks)
Answer 2.
Introduction
The global market has never been relatively solid:
it is continuous and ever-changing, and purchaser spending continuously evolves
as requirements, preferences, and technology evolve. As nothing more
significant than a result, businesses should constantly look at the
corporation's services and seek methods to guarantee that they would be current
and follow consumer options. Decisions regarding whether or not one needs to
introduce new items must always be addressed
Q3.
There’s another one!” Cameron Burke’s son said, pointing to a darkened
streetlight across the park. “But it’s out too!” Cameron regretted having
started this game with his four- year-old. His company, Lumiscape, produced
smart, connected streetlights, which had been installed in cities throughout
the United States— including Cleveland, where they were now, visiting his
parents. He and Graham had decided to squeeze in a walk to Forest Hill Park before
bedtime, and he’d challenged the boy to count all the lights he could find. But
they’d already seen three that weren’t working properly. Even my hometown can’t
get our products right, Cameron thought as he chased Graham over to the
playground. He always vowed to stop obsessing about work when he was with his
son, but it was a losing battle.
Lumiscape
was six years old. Cameron had founded it with the idea of building an LED
streetlight that would use a mobile signal to notify public works departments
when the bulb needed to be replaced. He’d been an aide to the mayor of
Philadelphia at the time— his first job after graduating from Villanova— and
knew well how much time city workers spent documenting and following up on
complaints about broken lights.
But
Cameron also had a bigger vision: Lumiscape’s products were designed to gather
all sorts of data, including humidity, motion, and seismic activity, and—most
important— UVA, UVB, and ambient light so that they could save electricity by
dimming when appropriate. The innovative
system promised to
reduce local governments’
energy consumption and maintenance costs and improve their image with constituents.
Headquartered in Philly, Lumiscape now had customers in nearly every U.S. state
and a few European countries. Cameron felt contented about how well the system
worked in some cities. But not here, he thought. And he’d seen and heard about
similar cases of misuse elsewhere. Some
localities had bought
lights but failed
to fully utilize the accompanying
technology, which meant they couldn’t service them properly or achieve the
hoped-for energy saving. Others had used their existing supplies of
high-pressure sodium bulbs, rather than the smart LED ones, in the new lights.
Some customers had failed to even install all the lamps they’d bought. Cameron
hadn’t realized how difficult it would be for local governments to change the
way they did business, even when they had the best of intentions. The year
before, prompted by all this, Lumiscape’s leadership had decided to pivot from
a sales model to a subscription model. Instead of selling the streetlights and
leaving the cities to manage them,
the company would rent them
out for a monthly fee with installation, maintenance, and monitoring
software all included. In three sites Lumiscape had also piloted a program to
add Wi-Fi connectivity to the lights, allowing those cities to offer internet
service in public spaces. The board had unanimously approved the proposal from
Cameron and his COO, Stacy Hamiko, to shift to a subscription strategy. It
would position Lumiscape’s technology platform for growth as the smart-cities
movement began to take off. And it would give the company more control over its
product and brand and a more stable cash flow, which would translate into
higher multiples from would-be investors. “Higher!” Graham shouted. As Cameron
pushed the swing, he felt his phone buzz. Assuming that it was his wife, who
was at a conference on the West Coast, he looked at the text. It was from Stacy:
“Houston’s
live again. They want to buy 5,000 streetlights.” “Houston?!” he said aloud.
“Texas!”
Graham yelled. Cameron smiled and said, “That’s right, bud.”
Houston
had been one of Lumiscape’s first customers, six years earlier. The city
manager had originally wanted 6,000 lamps but had cut the order back to 1,000
for budgetary reasons. Neil Hart, Cameron’s head of sales, had kept in touch,
hoping that the larger deal could be resurrected at some stage. And now,
according to Stacy’s text, it would be. There was just one problem: Lumiscape
didn’t sell streetlights anymore. They’re Back Later that night, after Cameron
had put Graham to bed, he called Stacy. She explained that she’d been copied on
an e‑mail to Neil from Houston’s manager, who said that he’d finally gotten
approval to buy the additional 5,000 lights. “He mentioned something about
surplus in their public works budget and some federal money they needed to
spend,” she said.
“It’s
just horrible timing,” Cameron said, shaking his head. “Do we know whether Neil
has talked to them about subscriptions?” “Not yet,” she said. “We all assumed
the deal was dead. They were on our list but pretty far down it, to be honest.”
“Would they consider it?” “Neil says not a chance. Even though this new pricing
model would probably be better for them— a lower procurement threshold and
all—Neil thinks that if it took the city manager this long to get approval for
a purchase, there’s no way he’ll go back and say, ‘Never mind. Could we rent
instead?’” Cameron was torn. The mental math was easy: 5,000 lights at $600
apiece meant $3 million. It would be the largest sale to date for Lumiscape,
which had taken in $30 million in revenue the year before.
But
the company had committed to this new subscription strategy, and with good
reason. In fact, he and Stacy had used Houston as one example of why selling
the streetlights didn’t give customers enough benefits or Lumiscape enough
control. It had taken the city several years to install its initial order—and
it hadn’t even installed all 1,000 lights.
Worse,
it apparently hadn’t hired or trained anyone to use the software tools. “I
should tell you that Andrew is already talking about drawing up the purchase
agreement,” Stacy said.
Cameron
sighed. “Of course he is.” Andrew Lowell, Lumiscape’s CFO, had thought it was a
mistake to move exclusively to contracts. He felt that the company’s engineers
should be held responsible for making a product that customers could use
correctly and that Cameron should push them harder before changing the model.
Andrew had wanted to both sell and rent the streetlights, preserving all
sources of revenue and converting customers to the subscription model over time
if need be. Stacy and Cameron had disagreed.
Too
many customers weren’t using the lights to their full potential. The straight
sales model simply wasn’t working. And given the budgeting process in most city
halls, it was far easier to go to market with only one type of offering. Even
with just two options on the table, officials would feel obligated to run both
to the ground with all the agencies involved. “I’ll e‑mail Andrew and tell him
to hold off,” Stacy said. “Good idea. But let’s call a meeting for first thing
tomorrow morning and figure out our strategy.” “You’re going to fly back?” she asked,
concerned. “No, but I don’t think this can wait.Let’s do a video call. We don’t
want to lose Houston’s attention.”
The
Next Morning Cameron sat at his parents’ kitchen table and adjusted his laptop
screen so that he could see Andrew, Neil, and Stacy sitting in the small
conference room at their Philadelphia office. “Sorry I can’t be there in
person,” he said. “Is the picture okay?” Andrew spoke up. “Yes, except for that
grim look on your face, Cam. Remember: This is good news.” “I completely
agree,” Neil said. “We’ve got their attention.” “We’ve got their business, it
seems,” Andrew said. “Not so fast,” Cameron said. “We can’t sell them 5,000
lights—not after all the work we’ve put into the new strategy. Not with all
the
potential.” “Moving to subscriptions is a long term strategy,” Andrew said. “We
knew it wasn’t going to be a clean break from the product model. Lots of cities
still own their lights, and we aren’t going to buy them back. It will take
years before we can convert our existing customers to subscriptions, so there’s
no reason we can’t just grandfather
Houston in.”
“He
has a point,” agreed Neil. “But don’t you think it will be confusing to talk
with potential customers about the subscription product when they know that we
just sold Houston 5,000 lights?” Cameron asked. “I think we can explain the
rationale,” Neil replied. “We’ll look like we don’t have a strategy—like we’re
being opportunistic,” Stacy chimed in. “This is a moment to test the new model.
If we can convert Houston to subscriptions, we’ve got a great story to tell,
not only to other potential customers but to investors.”
“I’ve
already floated the idea, and it’s not going to fly,” Neil replied. “He said
they have the $3 million to spend this year. How can we leave that money on the
table?” “Exactly,” Andrew said. He clearly had a strong opinion on this, as any
good CFO would. But Cameron was reluctant to go back on their strategy decision
so soon.
Andrew
seemed to have read his mind. “I know I promised to support your decision on
the model,” he said. “But I still don’t understand why we can’t do both. If
different customers want different things, shouldn’t we meet them where they
are?”
“Not
if where they are is taking a pass on the best aspects of our product once it’s
in the field,” Stacy said. “And failing to take advantage of the upgrades we’re
going to continue to offer. We have to consider the brand.” Cameron sat back
and watched the three of them continue to debate. He knew it was on him to make
the call, but he was still uncertain.
Lights
Out That night he went to Forest Hill Park on his own. He needed the fresh air,
and his parents were happy entertaining Graham. He sat on a bench and looked
across the park at a flickering streetlight. He could tell from the way it was
going on and off that it was using the wrong kind of bulb. This meant that it
was not only creating an unpleasant experience (who wants to walk through a
streetlight?) but also pulling more energy from the grid.
He
got up to walk home and noticed that someone had spray painted lights out on
the base of one of the broken streetlamps his son had noticed before. It was as
if the universe was telling him that Lumiscape had to take better control over
its product. If cities couldn’t maintain the lights on their own, the company
could help them by bundling the software in the subscription, installing the
units, fixing broken hardware, upgrading the lights as new features became
available, and making the package affordable.
Cameron
had felt sure that subscriptions were the way to go. They provided more value
to customers, relied less on them and their workers to make the product
succeed, and guaranteed more sustainable income for Lumiscape. It was a better
model and would help him raise the valuation before the company went out for
the next round of funding.
But
could the team really afford to say no to a $3 million bird in the hand? Was Andrew
right to suggest a hybrid model? Or could they make this final sale and then
shift their strategy once and for all?
a.
According to you, was it appropriate for Lumiscape to change their business
model for sale to subscription model?
(5 Marks)
b.
Having changed the model, should they now shift their strategy for one customer
(5 Marks)
Answer 3A.
Introduction
Many individuals feel that organizations are
incapable of selling to the government. They admire the government's desire to
do terrific while concurrently making money. But, worldwide public management
is a big phase that we should target to tackle significant problems.
Corporations often underestimated the challenges of changing consumer behavior
and providing alternatives to
Answer
3B.
introduction
The marketing approach pertains to the enterprise's
business rationale, how something runs, and how it offers growth and
profitability. The choosing of advertising approach into which the organization
would perform in the opposition is known as techniques.
Brand Management
April 2022 Examination
Q1. At the onset of Internet, many online
marketers oversimplified the branding process, equating flashy or unusual
advertising with building a brand. However, such marketing efforts rarely
caught consumers’ attention or created awareness and uniqueness that the brand
represented. On the other hand, some of the strongest brands in recent years
have been born online. Amazon, Google,
Facebook are notable examples. What are
the strategies online marketers have to adopt to build successful
online/digital brands like Amazon, Google, and Facebook? (10 Marks)
Answer 1.
Introduction
Digital marketing uses the online internet via
various product advertising projects through cell or any tool like computer or
internetworking device. These days, using the net are increasing at a
tremendous rate. Additionally, these days, nearly every person has a cellphone
available. Using social media like Facebook, WhatsApp, Twitter, Instagram, and
many others. Numerous packages of emails are growing at a great rate.
Extraordinary forms of messages or up-to-date information can be quickly
dispatched to the customers via the internet. The primary purpose of Its Half solved only
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Q2. Event sponsorship provides a different
kind of communication option for marketers to build brand equity. Tata
Consultancy Services (TCS) has signed an eight-year contract with the
New York Road
Runners (NYRR) to
extend its title
and technology sponsorship of the
TCS New York City Marathon through 2029. TCS has also renewed its sponsorship
for the London and the Mumbai Marathon. Identify the reasons behind a
technology brand like TCS sponsoring sport events like Marathons across the
World. (10 Marks)
Answer 2.
Introduction
Occasion sponsorship plays an essential function in any business or
organization. In addition, tata consultancy services have signed for 8years in
the New York road Runners (NYRR). This official TCS marathon is made feasible
through an app that lets visitors from everywhere within the world experience
it. TCS is a large framed corporation. The employer has been associated with
any activities for years. The organization is affiliated with the marathon. TCS
joins sports
Q3.a. Marketers should choose brand elements
like logos, symbols, jingles, slogans, characters to enhance brand awareness
and facilitate formation of strong, favorable and unique brand associations.
Brand characters represent a special type of brand symbol that can take
real-life or animated character. As a brand manager, would you prefer a
real-life or animated character for your brand. Explain with an example. (5 Marks)
3.b. Marketing channels are a set of
interdependent organizations involved in the process of making a product or
service available for use or consumption. Explain the reasons behind Maruti
Suzuki’s retail strategy of selling brands like S-Cross, Baleno, Ciaz through its
premium retail brand called Nexa. (5
Marks)
Answer 3 (A).
Introduction
Brand design is critical to differentiate an organization from a
company in any competitive market. The ingredients of a company's brand are
decided to entice the entire client. An employer relies totally on its brand.
So it needs to be fully decided by how properly it's far
Answer 3
(B).
Introduction
Any business has an advertising method for its progress. Maruti
Suzuki is the essential car manufacturing company in the world. It has gained
worldwide fame for its numerous modern cars. This employer has a few retail
strategies that have made so much international
Consumer Behaviour
April 2022 Examination
Q1. You are into selling of home
furnitures. Discuss how will you
implement various marketing management philosophies with relevant examples (10
Marks)
ANSWER 1.
Introduction
Each company has a distinct vision for
manufacturing, selling, and promoting its products. This is their business
control philosophy or invents, promotes, and promotes their merchandise. An
advertising management philosophy or how a company will create, promote, and
sell its products is, for example, a corporation that produces high-quality baseball caps that promote
properly and invests a lot of money in producing brand value (through
marketing). The producing concept is critical in a monetary system in which a
few gadgets can be mass-produced in
significant Its Half solved only
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Q2. You
are a HUL brand manager for Sunsilk shampoos. Explain how will you use the
ELM (Elaboration likelihood
model) to understand
the consumer choices
and preference for the said product category (10 Marks)
ANSWER 2.
Introduction
The Elaboration likelihood model (ELM), a dual machine concept
encompassing the converting of attitudes and behavior, represents persuasion.
By the date of view, persuasive arguments build and strengthen attitudes. When
people are given knowledge, the styles show that the method is at a particular
level. This relates to an individual's endeavor to evaluate, consider, be
given, or reject a message. By the version, that is viable in a few respects. The
strive stage is most possibly low or high. Following that, the degree of
elaboration determines whether the message is handled
Q3. You are into marketing of credit
cards. Explain how will you use classical conditioning, for increasing the
effect of conditioning on consumers.
a. with stimulus repetition (5 Marks)
b. with stimulus generalization (5 Marks)
ANSWER 3a.
Introduction
One of the handiest tools within side the branding, advertising,
and advertising and marketing toolkit is psychology, and they have a look at
human and consumer behavior. It would additionally help groups in attractive to
the proper goal marketplace, persuade that target marketplace to accumulate
products and services, and help manufacturers increase good-sized,
Answer
3b.
Introduction
In vast terms, stimulus generalization refers to someone's tendency
to reply within side an equal manner to the conditioned stimulus and further
stimuli, which might be comparable. While the contrasts among various stimuli
are not apparent to the individual, stimulus generalization
Customer Relationship Management
1. Coral Reefs Hotel & Resorts have been characterized by
insufficient customer -oriented services. As a Relationship Manager of the
group, suggest two short term and two long term strategies to enhance the
customer focus thus improving the loyalty.
Answer 1.
Introduction
As a relationship manager of the group named coral
reefs motel and motel, which has already been characterized as having
insufficient purchaser-orientated offerings, I want to implement short-term and
long-term strategies to beautify the client's cognizance. The connection
supervisor also desires to improve the organization's loyalty by using making
use of the approach. There may be many ways that should be applied to have
better customer-oriented services of the lodge group. Motels and resorts can
face many rapid modifications inside the Its Half solved only
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2.
Campaign management solutions in CRM is an efficient way to manage marketing
plans and help effectively measure the success of the campaigns. Discuss the
strategic execution of campaign management.
Answer 2.
Introduction
There
are campaign management solutions in CRM that are efficient to manage marketing
plans and help degree effectively the achievement of the campaigns. The
strategic execution of campaign management may be discussed in the next part.
It’s a process that permits creating and executing advertising and marketing
techniques. Defining the gadget is the first step of appearing an approach to
marketing campaign control. The designs are needed to be first operational zed
and then finished. In theory, it sounds easy; however, making it in practice
isn't that easy. There
3. EVENT MANAGEMENT AT KELLER AND
HECKMAN
Keller and Heckman are a US-based legal firm. Seminars are a key
component of Keller and Heckman’s brand development, lead generation and
client-retention strategies. The seminar team, consisting of two full-time and
one part-time employees, conducts approximately ten events each year for a
total of 350 attendees drawn from both existing and potential clients. The
seminar team was tasked with growing seminar attendance, but was using manual
systems for event planning, marketing, registration, and payment. Some 40 per
cent of event coordinator time was spent registering attendees for events
alone, and, given the team’s inability to process credit card payments, they
decided to invest in technology to support the event calendar.
Having chosen an event management solution, Keller and Heckman first
redesigned its event websites. Each event website and registration page are now
paired with a custom event header, complete with the firm’s logo. The seminar
team began to promote early bird and last chance specials with customized
emails, encourage attendees to share events with them contacts, and send
automated invitation reminders. Event-specific websites provide details such as
event fees and discounts, the agenda and hotel/room block information. The
event management application enables the team to take credit card payments and
make automated refunds if necessary. This has improved the registrant and
attendee experience and freed the events team from fielding repetitive
questions and manual fee processing, so they can focus on other key event
deliverables and business development.
The software application has halved the time it takes to manage
registrations, and the application’s
budget module makes the costing process easier. The event management functionality has resulted in significant
lifts in attendance due to the team’s ability to reach more people and the easy
registration process.
a. Discuss the
operational strategies adopted by Keller and Heckman.
b. Evaluate the strategies used by Keller and Heckman to improve the operational efficiency of the seminars.
Answer 3(a).
Introduction
The
operations strategy used by Keller and Hackman is using virtual advertising and
customer-driven operational device for the technique to ensure they reach more
and more customers. Modern technologies have helped them ensure that they can
process a wide variety of clients
Ans
3(b).
Introduction
The
event management organization's approach is one of the best viable ways to cope
with the problem that is being faced with the aid of Keeler and Hackman. This
ensures a correct virtual answer for their troubles that could provide higher
customer support.
Marketing Strategy
April 2022 Examination
Question 1. What is Value Chain Analysis? Explain process of value chain with help of an example (10 Marks)
Ans 1.
Introduction
For a business to achieve success, it wishes to create
value with every transaction that it makes. It turns into crucial to cater to
the pleasure of themselves and their clients. The perspectives of the
shareholders must also be considered. The organizations and the companies that
create a more outstanding value with every sale they make generally tend to
place themselves better regarding the profits earned. For an enterprise to
decide the price that it creates, it's far of considerable significance to realize
its price chain. Cost chain refers to the business sports and Its Half solved only
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Question 2. Explain following defending market share strategy – Position defense, flank defense, pre- emptive defense and mobile defense strategy (10 Marks)
Ans 2.
Introduction
Regardless
of the industry, there has to be a leader and some followers. The leaders come
up with the most considerable base of clients. Sales and sales generated with
the aid of such companies are also at the better aspect. It can be stated that
leaders can make enormous money while making marketing efforts. But their
position within the market can continuously be subjected to some threats. That
is in which shielding advertising strategies come into impact. Protecting
advertising is a beneficial marketing tactic because it facilitates maintaining
Q3.a. Explain any one Market Follower strategy with an example. (5 Marks)
3.b. Explain McKinsey’s 7S Model (5 Marks)
Ans 3a.
Introduction
With
the technological improvements inside the modern era, the lives of human beings
have turned out to be lots extra truthful. but the identical can not be said
with regards to the business markets. Such competition tends to provide a
market chief and a marketplace follower. It has
Ans 3b.
Introduction
The
7S model proposed with the aid of McKinsey can be used as an organizational
tool that enables the assessment of the well-being and future of an
organization. The version considers seven internal factors that may offer a
structural guide for a firm to succeed. The seven elements
Organization Culture
April 2022 Examination
Q1. Tata
Group companies have always been known for their superlative Ethical standards
while doing business. Suggest some practices that organizations can follow to create
ethical organizations. (10 Marks)
Ans 1.
Introduction
Ethically doing a business and maintaining the ethical
standard always boosts the consumer's moral help and the human beings of the
employer. Suppose the period ethical way of doing business comes to mind. In
that case, we can by no means forget about the famous Tata group organizations.
they have maintained a constantly ethical well known in their business. With
this, the customer profits more consider even as doing business with them. It
is continually crucial for an organization to maintain its business ethically.
It offers a crucial precept even as doing business. These are smooth matters to
speak about inside the actual international. Still, while the Its Half solved only
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Q2. What
is organizational culture? What are the different ways of learning the culture
of the organization? Explain the ways with appropriate business examples? (10 Marks)
Ans 2.
Introduction
It
is crucial to have a solid organizational way of life to become a hit
corporation. The organizational tradition is complicated things which can be
easy to recognize in a family how youngsters increase behavior from their
elder's one. The same things are in the play about the organizational
subculture. The tradition is not preexisted in an employee once they join any
business enterprise. It is slowly developing into the person's employee relying
upon the position
Q3a. Is Organizational culture
and Business strategy
related? What is the impact
of organizational culture on business strategy? (5 Marks)
Ans 3a.
Introduction
Organizational
culture and business methods are, without delay, linked to each other. So it's
far higher to say that constructing a solid organizational subculture is part
of a business strategy. The strategy might be numerous methods with making
plans, costing and budgeting, etc.; however,
Q3b. What are
the types of
organization? Explain Strong
versus weak culture with an
example? (5 Marks)
Ans 3b.
Introduction
There
are numerous sorts of groups located in the modern management system. However,
there are five varieties of companies generally practiced within the market.
Depending upon the structure, the employer is categorized as
Performance Management
System
April 2022 Examination
Question 1. Akanksha Gifting solutions is a startup business that recycles plastics and makes decorative items. Prepare an incentive scheme for Sales Executives who sell the decorative items either online through marketing on Instagram / selling to Corporates (10 Marks)
Ans 1.
Introduction
Retail hoisting uses shops' techniques and
techniques to attract clients and pressure offers. Regardless, retail showing
has four critical components called the "4 P.s.": object, cost,
region, and development.
Item. First
is the Product, that's the genuine article being sold.
Place. The second is rate, which alludes to
searching over the seller's approach to promoting the component Its Half solved only
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.
Question 2. You are the HR manager at Dheeraj Automotive Ltd which provides auto components to various automotive companies in India. You are introducing 360 degree feedback process in the company. Design a 360 degree form for the position of Purchase Manager (PM). This form is to be filled by the Manager of the PM. (10 Marks)
Ans 2.
Introduction
Concerning Dheeraj automotive Ltd.'s evenhanded to
continuously improve, we mention they are proper to live enter on their
leader's show this earlier year. Their feedback can be determined within the
center worth of all the responses to their mystery and warranty that each
crucial's outcomes are altogether private. A layout of all information could be
organized for each leader to apply the analysis to analyze and make as a
chairman. HR will, in like manner, set up a basic
Question 3 (A). Showbiz Films Ltd is in the filmmaking business focusing on movies, television and digital series and related merchandise. The company has been in existence since 2017. The company now has plans to go global and also expand rapidly. You have joined as the HR manager at the company:
a. Prepare a Vision and Mission statement for the company (5 Marks)
Ans 3a.
Introduction
A
fantasy rationalization revolves around tomorrow and what an affiliation
desires to come to be being eventually. A venture declaration revolves around
how an association achieves it these days. The vision clarification revolves
around the day after today and what the association needs to transform into-
the task assertion primarily based on today and what the affiliation does. Both
Question 3(B). Write 2 SMART (Specific,
Measurable, Achievable, Relevant, Timebound) which can help the company achieve
its vision that you have prepared. (5 Marks)
Ans 3b.
Introduction
Goals are an essential technique for making sure people are agreed with the association's objections. Even extra essentially, unique locations are shown to move laborers. Workers force consumer dependability and driving lengthy stretch accomplishment. "The S.M.A.R.T. goal
Commercial Banking System and Role of RBI
April 2022 Examination
Q1. One
of the important mandate of RBI is prudent management of monetary policy,
curbing inflation and checking unemployment in economy. Explain how RBI
achieves these diverse parameters by use of different tools available with it. (10
Marks)
Answer 1.
Introduction
The Reserve bank of India uses monetary policy to maintain
inflation in looking at even as selling economic growth. A 125-basis factor
repo rate drop by way of the Reserve bank of India in 2015 will probably result
in reduced lending and deposit prices from banks. During a repo, the RBI sells
securities, repurchasing them at a predetermined fee. To get cash from the RBI,
the central bank repurchases the guards from the banks. To position it truly,
better repo rates imply higher interest charges charged with the aid of banks
to their clients. High-interest rates imply
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Q2.
Credit appraisal is a critical analytical tool of bank. Largely the
profitability of bank hinges on this tool. Any weakness on this front is reflected
on the profitability of banks and it also results in accumulation of stressed
assets. BASEL-II has given strong recommendations to check this menace.
Elaborate in details the important recommendations of this committee. (10 Marks)
Answer 2.
Introduction
The Basel Committee on Bank Supervision proposed global banking
regulations known as Basel II to harmonize international banking laws.
Additional standards for minimal capital necessities have been introduced
through Basel II and described transparency necessities for banks' capital
adequacy exams below Basel II. The number one distinction between Basel II and
Basel I is that Basel II includes the credit risk of property held by financial
institutions in calculating regulatory capital ratios. Worldwide banking
policies primarily based on the three primary pillars of modest
Q3. Risk mitigation is one of the main function/concern of bank in volatile economy. In course of business banks face different types of risks which may vary from one bank to another.
a. Which are the major risks banks are exposed to and how they mitigate it? (5 Marks)
b. Suppose the regulator asks one of the losses making Bank XYZ to close a few branches to reduce cost thereby make the bank more sustainable/profitable. But XYZ Bank refuses to close its few branches, citing some risk/s involved in the process. What are the risks XYZ Bank perceives if it closes a few branches? (5 Marks)
Answer 3a.
Introduction
The capability of a bank to manage risk has a sizeable effect on
the choices made by traders. With the enormous size of some banks, overexposure
to chance can result in bank collapses that damage tens of millions of people.
Governments should better understand the risks of banks if they're to inspire
conservative management and decision-making.
Answer 3b.
Introduction
Risky decisions like cutting back at the range of branch locations
XYZ bank takes must now not cross ignored. The bank has no longer yet decided
to close down all of its locations across the USA for that reason. Making ready
for a discussion of the issue requires knowledge of its
Retail
Banking
April 2022 Examination
Q1. Retail Banking is an important arm of
banking for building and growing its assets side. What does this mean and what
are Banks doing towards growing its assets side? Name any 4 asset side products
that Banks provide and explain their characteristics in terms of product
nature, its classification & cost benefits for Banks (10 Marks)
Ans 1.
Introduction
Retail banking is a phrase used within the banking
zone to explain financial offerings to people instead of organizations.
Individuals may also use retail banking to manipulate their price range,
achieve credit, and hold their cash safe. Checking and savings accounts,
mortgages, credit score playing cards, and certificates of deposit all fall
under this broad class (CDs). For maximum clients, local branch banking
offerings are the handiest option for meeting all their banking desires at one
location. Monetary representatives provide customer assistance and financial
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Q2.
As Retail Banking provides various types of products and services to its
customers, multiple types of ‘Banker–Customer’ relationships emerge. Name any 4
types of Banker-Customer relationship and explain the fundamentals of the
nature of the applicable legal relationship (10 Marks)
Ans 2.
Introduction
Banking is a relationship founded on consideration.
The bank-customer hyperlink can take a ramification of forms. In different
phrases, you need to connect to them to have a customer account. A contractual
connection exists between an account holder and an economic institution.
Depending on the nature of the transaction, a banker's reference to a purchaser
can be extraordinary. A contract has been signed, and the partnership's precise
phrases and occasions.
Q3. “Dynamic Bank Limited”
is a well-established new generation bank started in India 35 years ago. As of
today, it has over 800 branches across the country with over 25 branches in
each of the metro cities (Mumbai, Delhi, Kolkatta and Chennai). It has about
10,000 full time staff across its branches and administrative offices. In the
last 5 years, its personnel costs, occupancy costs and operational costs have
been rising and consequently its profits were also declining.
a. Analyze the existing
situation and identify potential areas that need to be addressed to bring the
bank to growth and profitability (5 Marks)
b. Identify steps and
measures that can potentially be deployed to shift product and service delivery
to low cost operating models to enhance bank’s profitability (5 Marks)
Ans 3.a.
Introduction
There's a great
deal of tension in the monetary area right now. Most large financial
institutions have the sources and benefits to experiment with new business
techniques. And they've got a strong preference to prevail. Uncertainty concerning
the pleasant way to build on critical traits to
Ans 3.b.
Introduction
To increase performance, many companies have plenty
of one-of-a-kind activities coinciding. Smaller devices can also benefit from
this, but the total effect is frequently disappointing and tough to preserve.
Hand-offs between teams can lack tangible benefits to customers and shorter
April 2022 Examination
Q1. Describe what
compensation is and give at least three examples of core compensate practices followed
in organizations. (10 Marks)
Answer 1.
Introduction
Repayment can be described as the systematic technique
carried out by way of any employer towards its employees inside the manner of
presenting some financial fee in alternate for the work they're doing for the
organization. There are numerous methods via which any employee of an
organization can reap this repayment, including task performance, job delight,
and recruitment support. Numerous different matters may be defined further,
like how the compensation is used and the kinds that any business enterprise
will use of the repayment system. The following part will briefly speak about
the repayment device and provide an idea of Its Half solved only
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Q2.
Explain how internally consistent compensation systems and competitive strategy
relate to each other. Explain the basic building blocks of compensation system.
(10 Marks)
Answer 2.
Introduction
The internally consistent compensation structures can help achieve competitiveness inside an organization's market. These two techniques are related to every different, and many companies have carried out those strategies simultaneously and have excellent results similarly. There are many basic building blocks or repayment systems included, which might be mentioned in the next part of this answer. Within the internally regular repayment device, it gives fairness, which can be similarly defined as the cost earned through funding. The companies need constant inner
Q3. As the Office Manager at Custom Carpet Cleaning, Bob Huffman must
handle a wide range of responsibilities. As the company has grown to over fifty
employees, the human resource management practices of the company have become a
more significant part of his role. Bob has had little formal education or
training in human resources management, but works hard to ensure that the
company manages its’ staff effectively. With a new fiscal year approaching, Bob
is examining many aspects of the company’s budget. As he reviewed the payroll
budget, he noted some wide variations in pay rates of the carpet cleaners
across the company’s seven locations. He also noted that some of the pay rates
seemed to be higher than what the competition pays. Pay rates and pay increases
are determined at each location by the local supervisor and as a result, there
is not consistency in the company’s pay practices. Some of the pay differences
may be justified. Different locations work on different types of assignments
and the jobs the carpet cleaners do may be different. For example, some
locations work primarily at residential clients. Cleaners at these locations
work directly with the clients and need strong sales and customer service
skills in addition to carpet cleaning skills. Whereas locations that work
primarily on commercial property have very little client contact, but they face
tougher cleaning challenges and must have stronger technical skills. However,
Bob does not have a good understanding of which locations have which kinds of
responsibilities. He has done some research online and believes that a good
starting point for examining the company’s compensation practice would be to
conduct a job analysis and create written job descriptions. Based on what he
learned through his research, he has decided to create a questionnaire to
complete the job analysis process and he will ask one cleaner from each
location to complete it. The questionnaire asks the employee to explain the
tasks they complete and how they complete them. It also asks the employee to
describe any equipment used. Bob plans to use the information collected in the
questionnaires to create written job descriptions. Once he has the job
descriptions complete, he will use them to help determine if internal pay rates
are consistent and if the company is paying competitively in the market.
a. Which job evaluation technique do you think Bob should use when he gets to that step? Why? (5 Marks)
b. Make a final recommendation. What should Bob's approach be (market meet, market lag, market lead)? (5 Marks)
Answer 3a.
Introduction
Task
evaluation strategies may be explained as the manner this is used by
organizations to make sure that the exceptional work that is being finished is
up to the standard. The primary problem inside the bob situation is that many
employees are not centrally dealt with, and raises are given
Answer 3b.
Introduction
The
final recommendation needs to be furnished by BOB desires to make sure that
there are techniques required to be made certain that the suggestion that the
technique is with marketplace lag. This procedure helps ensure that there's
proper cash flow and that there is the right business
Organisational Theory, Structure and Design
April 2022 Examination
Question- 1. 1. ‘Flora Medicals’ is a pharmaceutical company which had a line organisational structure. Now it wants to change its structure to a matrix organisation. As their, HR head, which important principles of organisational structure will you keep in mind while making this change. Explain these principles, in the context of a pharmaceutical company. Justify whether it is the right decision or not. (10 Marks)
Ans 1.
Introduction
Organizational shape plays a
critical function in setting up any corporation. It is an administrative shape
through which the staff, control, facilities, and assets get assigned to their
required positions. It enables to satisfy all the purposes for the fast
improvement of a company. There are numerous sorts of organizational systems
that we can find. These are- Line structures, structure, Horizontal shape,
Hierarchical shape, community-based shape, Divisional structure, pleasing
shape, and so on. Each of those structures has its own sets of principles that
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Question- 2. Marzari, the CEO of Speedy Automobile Limited, is not happy with the current departmentation system in the organisation. Therefore, he has approached XYZ Business solutions for help. Explain what options XYZ Business Solutions can give to Marzari for selecting an appropriate departmentation strategy. Which option do you think is best suited for an automobile company? (10 Marks)
Ans 2.
Introduction
To reach the tempo of achievement, every corporation
wishes to restoration its departments first. By putting the departmentation
techniques, the employer can divide the set of works to the group of workers in
step with the agency's desires. This method is infused with six extraordinary
sets of methods. Those are- Departmentation regarding the capabilities and
operations of the organization, Departmentation regarding the products wherein
the company is dealing with, Territorial-based in which locations the
corporation intends to do its work, system-primarily
Question- 3. ‘Shanghai Noodle Express’ is a popular fast food company in China. The Business head, Xu Kitang wants to open the company’s subsidiary in India, as it is a popular destination for Chinese cuisine. However, previous attempts of expansion have failed. Therefore, this time they have hired an experienced Market Research Expert like you for suggestions. Keeping the above scenario in mind,
a. Explain which aspects of socio-cultural environment do you think should be kept in mind before venturing into India. Give examples. (5 Marks)
Ans : Part- A
Introduction
Before starting a challenge in a brand new location,
it's far crucial to test the socio-cultural elements of that location.
Socio-culture aspects constantly play the primary function in the in addition
improvement of that business. The socio-cultural component of a country enables
the professionals to increase the business model for the corporation.
Qb.
Briefly explain the different approaches that you would suggest for an
effective external environmental analysis of a fast food company. (5 Marks)
Ans:
Part- B
Introduction
It is very a whole lot vital to specify the tactics
earlier than starting any new assignment. The external environmental evaluation
for fast food gadgets could be done by using the company. Consequently, the
Shanghai Noodles organization can check on the following factors to evaluate
Manpower Planning, Recruitment and
Selection
April 2022 Examination
Question 1. In your opinion, what purpose does manpower planning serve for an organization? If you have to plan for manpower, what are the levels at which you perform this activity? Outline the behavioral factors that impact manpower planning. (10 Marks)
Introduction
Workforce planning is involved with
the coordination, motivation, and manipulation of diverse operations internal
to an employer. Without question, making plans is the foremost crucial thing
for any organization. No employer can attain its targets without proper
planning. Human resource making plans is often called workforce planning. Hard
work making plans is the system of growing techniques to suit workforce
delivery to job availability at the organizational, regional, and countrywide
tiers. Reviewing current human assets, waiting for future necessities and
availability, and taking movements to guarantee that people and talents fit
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Question 2. Krishiv has to develop a fair and reasonable salary structure for a new position at his organization while ensuring equal pay for equal work in an advertising agency. What process should he follow and what are the limitations of that process? (10 Marks)
Ans 2.
Introduction
Equal pay for equal work takes place to be a concept
that becomes laid out doing the labor rights. The people running in the very
identical place of work would be furnished with identical charges. It found
extensive utilization within the context of sexual discrimination and the
gender pay hole. Equal pay refers to the entire range of bills, and the
benefits loved utilizing a worker. The handiest no longer consists of actual
payments; however, it also considers the bonuses and
Q3. Stellar Learning which is an upcoming Edu-tech company aspires to redefine the learning landscape by going global. Shobhit is the senior most person in the HR department who is going to lead the expansion and making sure the right people are available to succeed at an international level.
a. To motivate his team, what benefits of international human resource planning should Shobhit brief his team to help them manage the project successfully? (5 Marks)
Ans 3a.
Introduction
Worldwide Human resource management affords an
organization with practical and strategic significance. From the capability
perspective, it would carry out a similar set of sports like that of human aid
management. However, strategically it can be a link between the business
techniques
b.
If his
team asks him,
regarding the limitations
& challenges encountered
during international human resource planning, what creative suggestions
can Shobhit give to overcome them? (5
Marks)
Ans
3b.
Introduction
Global HRM performs a considerable part within the
procurement procedure and allocation of human resources inside a multinational
organization. When it operates inside limited overseas places, the challenge is
lots easier for the managers; however, when it expands further, the challenges
also tend to increase. However, treatments for the challenges constantly come,
and the
Industrial Relations and Labor Law
April
2022 Examination
Q1.
Maternity benefit is a very important in labour laws’, Comment giving
explanation on the evolution and development of maternity policies. (10 Marks)
Answer 1.
Introduction
Labour laws could function as a
bridge connecting employees, employers, union leaders, and the management.
Labor members of the family law regulate the 3-manner relationships between
people, owners, and unions. Independent labor regulation addresses people's
phrases and situations through the employment agreement. Labour law is the
diverse series of legislation that governs jobs, wages, running conditions,
labor unions, together with people's rights. The word encompasses both welfare
benefits and insurance benefits in its broadest definition. Labour law strives
to remedy the strength differential among the contractor and the worker; to
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Q2.
‘The relevance of
Gandhi’s basic principles
i.e. non-violence, truth,
satyagraha, cooperation, and trusteeship as a means to attain harmonious
industrial relations and resolve the conflict between labour and capital in the
21st century’. Explain. (10 Marks)
Answer 2.
Introduction
Gandhi's perspectives on laborers are inextricably
linked to the essential economic beliefs, which arose from his extensive
political, social, and highbrow dreams. Essential dreams are aimed at personal
ethical growth, authentic financial development, the provision of adequate
requirements of lifestyles and reviews, order to achieve self, and the warranty
of profits equality, equity, and justice. Furthermore, an awful lot of his
labor thoughts were influenced by using his incredible self-belief within the global
law precept, founded inside the first word of such "Isopanishad" and
Q3. What is the impact of pandemic on labour laws in Germany w.r.t.?
a. Working hours and leaves (5 Marks)
b. Protection measures and compensation (5 Marks)
Ans 3A.
Introduction
The felony function for German agencies regarding
COVID-19 is currently very fluid. Extensive revisions in both statute
regulation and customary law have occurred in the latest weeks, such example,
involving this same obligatory provision of COVID-19 brief examination in the
workplace. As a result, they're delighted to focus on one of the latest
adjustments, inclusive of
Ans
3B.
Introduction
In Germany,
The working week is described as the six days between Monday and Saturday.
Contracted time on traditional operating days may not even transcend eight
hours, for a complete of 40-8 hours every week. Underneath a few situations,
the running days can be prolonged to 10
Cost & Management Accounting
April 2022 Examination
Q1. Department A's manager
wishes to apportionment the indirect expenses identifiable with department A to
all the organization's other departments. However, the managers of other
departments opine that the indirect expenses allocated to department A cannot
be apportioned to other departments. Elucidate the terms ‘allocation and
apportionment’ and bring out the differences between them to department A’s
manager. Also, provide five examples of cost items to the manager suitable for
apportionment and their respective basis of apportionment. Identify if
department A's manager was correct. (10 Marks)
Ans 1.
Introduction:
After all, objects have been
as they should be collected beneath appropriate account headings, the
subsequent step is to allocate and apportion such prices to cost centers. That
is also known as overhead departmentalization. The exercise of associating overhead
production expenses with separate production/service divisions or price
facilities is referred to as the departmentalization of production overheads.
It is executed using allocating and allocating overheads throughout numerous
departments. Allocation and apportionment of overheads between manufacturing
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Q2. Plyway manufactures and
sells wooden chairs. The chief accountant of the entity is contemplating
whether to follow marginal costing or absorption costing for preparing the
profit statement. Explain any three advantages of marginal and absorption costing
to the chief accountant. Also, try to bring out three differences between
marginal and absorption costing to make a choice easy for the chief accountant.
If the chief accountant prepares the profit statement for internal
decision-making purposes, which of the two methods should she follow? (10
Marks)
Ans 2.
Introduction:
Marginal costing and absorption costing are two
exclusive strategies for inventory valuation. Marginal costing is a method in
which the variable costs are handled as product prices, and the ongoing
expenses are handled as period costs. In Marginal costing, the handiest
variable prices incurred via the organization are implemented to the inventory.
In assessment, the organization's variable and glued costs are carried out to
the stock in absorption costing.
Q3. Framers is in the
business of trading in frozen mango pulp tins. It always maintains more
inventory than required and incurs huge holding (carrying) costs. It wishes to
know the ideal quantity of inventory to be ordered that would minimize the
ordering and holding costs. It provides the following information:
a. Annual requirement
30,000 packets; cost of one packet is ₹1200; ordering cost is ₹3,240 per order
and holding cost is 5 percent. Compute the economic order quantity. (5 Marks)
Ans 3a.
Introduction:
The extraordinary order amount for an employer to
acquire to reduce stock expenses such as holding charges, shortfall costs, and
order fees is the financial order amount (EOQ). Demand, ordering, and retaining
costs are assumed to be consistent in the calculation. Ford W. Harris
determines the acceptable
number of units to reserve such that the cost is minimum and the quantity of
units is optimal.
Qb. What is the total
inventory cost if the company has been ordering 2,500 packets with every order?
Would the total inventory cost be higher or lower than the EOQ? (5 Marks)
Ans 3b.
Introduction:
The stock price is described as the overall value a firm incurs while preserving stock. It is commonly one of the maximum essential variables in a corporation's performance. Financing, system, labor, shielding measures, coverage, handling, obsolescence, pilferage losses, and the opportunity cost of coping with stock are all factors of inventory value manipulation. The overall value of keeping stock is the sum of these components. Stock charges, which are defined
April 2022 Examination
Q1. Netflix
adopted an aggressive growth strategy to establish itself as a global force in
the video streaming industry Is Netflix a global brand. Discuss its brand
strategy to appeal to the Indian audience. (10 Marks)
Answer 1.
Introduction
An effective advertising and
marketing campaign is red notice, Netflix's highest-grossing movie to date is
being propelled to the top of the charts. The photograph has acquired a mixed
bag of reviews, but no person can dispute that the performances of Ryan
Reynolds, Dwayne Johnson, and Gal Gadot elevate it above the ordinary.
Promotions for pink notes are natural for Netflix India's efforts to attract
viewers who want exciting crook stories with a few glitz and glamour thrown in.
They also accomplished it with sacred video games, money Heist, and Squid video
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Q2. Using
macroeconomic environment analysis discuss suitable go to market strategies for
Aquafresh to deepen its presence in the Indian market. You could suggest 3 key
strategies. (10 Marks)
Answer 2.
Introduction
A step-through-step method for bringing a product to market is
referred to as a "go-to-market method." it's common for a successful
GTM approach to incorporate the following components: target audience
identification, marketing making plans, and sales approach system. An effective
GTM method should pick out a market difficulty and present the solution. Each
product and marketplace are specific. To put it another way, a GTM approach is
a corporation's approach to
3. Tanish a strong Indian
jewelry brand founded in 1994. The brand would like to diversify to the Gulf
Region and appeal to the millennials. The brand does have presence in Dubai but
is not performing as expected. The brand faces tough competition from Damas,
Malabar and Kalyan Jewellers.
a. How can
Tanish benefit from market research insights?
(5 Marks)
b. Suggest a
suitable communication strategy to build awareness and customer base in the
marketplace. (5 Marks)
Answer 3a.
Introduction
Conducting marketplace studies will help you higher understand your
business and your audience. More excellent knowledge translates into a more
significant impact. A company that carries studies into its strategy is higher
prepared to conform to continuously changing surroundings. As a result, your
business will always be one step ahead of the p.c
Answer 3b.
Introduction
Making clients interested in your service or product is what
subjects most. It is impossible to reach a target marketplace if an
organization does now not apprehend its clients and the factors that affect its
buy decisions. A company's particular desires might be considered while
IT Project Management
April 2022 Examination
Q1. You have just been appointed as the CIO
of Godavari Ruchulu – a 75 yr food products company in South India. Mr
Chowdary, the CEO is keen to modernize the IT landscape of the company by
implementing SAP. As a first step, he has asked you for a Project Plan – from
the AS IS situation of disparate legacy systems to the TO BE of Enterprise SAP. Prepare a 2-Page Executive Summary of your
Project Plan to serve as a basis for a detailed discussion with Mr
Chowdary. (10 Marks)
Answer 1.
Introduction
The ever-changing IT
industry has some significant values to offer to any business in modern times.
Implementing modern technology in an old organization is one of the significant
parts that ensure that each element of the business is covered. Inside the case
of Godavari Ruchulu, a 75 years vintage product organization, a modern
generation like the SAP device can be very valuable as it can help ensure that
it maintains up with the contemporary global. As the CEO of the business
enterprise wants to put into effect SAP technologies, the primary factor that
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Q2. You are a
CONSULTANT to Zamorin Cooperative Bank. You are required to prepare the RFP to
be issued by the Bank to System Integrators for implementing a core Banking
Product – either FLEXCUBE or Temenos and integrating it to Zamorin Cooperative
Bank’s existing Systems - D365 ERP & D365 CRM. Prepare the 3-Page Executive
Summary of the RFP with all requisite sections. For additional information re: the specific
products, you may refer the company websites. (10 Marks)
Answer 2.
Introduction
The use of the core banking device like the oracle
flexcube or the tremendous one of the essential matters needed to ensure that
the banking strategies are operating fine. Within the case of the Zamorin
Cooperative bank, there's using the MicrosoftD365-ERP and CRM. However, with
using the oracle flexcube, there can be extra versatile capabilities to be had.
It may help ensure a better and secure manner of banking within the coming
instances. The flexcube is automatic established central banking software advanced
by the oracle foundation, which enables
Q3. Mr. Menon, CEO of Frontier Mutual Funds has convened a meeting for the CxOs to discuss the firm’s IT Strategy Roadmap. At this meeting Ms. Naidu, the newly appointed CIO has announced her intention to outsource the ongoing Maintenance & Support of Frontier Mutual Funds’ Brokerage Systems to an IT Firm. Dr. Manjappa, the COO of the company is skeptical and asks Ms. Naidu if she has considered all the issues involved.
When Mr. Menon, asked him if he had specific concerns, Dr. Manjappa immediately said "I see two issues that need detailed discussion… (1) How will this affect the Systems’ Performance/Availability and (2) How will we maintain Confidentiality of Information?"
How will Ms. Naidu respond to Dr. Manjappa’s queries on…
a. Systems’ Performance/Availability? (5 Marks)
b. Confidentiality of Information? (5 Marks)
Answer 3(a).
Introduction
Outsourcing the preservation and help sports to an
outside IT company has massive advantages. This method no longer simplest
enables to ensure that there may always be proper assistance present, but the
tension of updates and patches is now not there. This allows in focusing on
other
Answer 3(b).
Introduction
Other than availability and performance, security is
one of the crucial factors for any software program or organization. Security
info includes clients' information, private facts, company personal
information, and different sensitive data. Consequently, before proving the
software program to any IT organization, a list of factors must be ensured for
protection functions.
IT Infrastructure Management
April 2022 Examination
Q1. Select any three companies in different industries such as banking,
retail store, airlines or package delivery that you do business with? How
optimal IT Infrastructure in each company use to engage
customer, keep the customer informed or create a unique customer experience? (10 Marks)
Answer 1.
Introduction
The three companies of various industries, banking,
retail save, and package transport, wherein the IT infrastructure control
entices the customers and retains the customers informed, will be discussed
inside the next component. The businesses chosen for in addition discussion are
HDFC bank for the banking sector, IKEA for the retail shop sector, and Amazon
for the package deal delivery quarter. The facts generation infrastructure
management of those groups has enhanced a few factors which are helpful for consumer
engagement, and in addition, they're running greater
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Q2. For a hypothetical organization of selected industry suggest what all optimal IT Infrastructure is required for the rapid growth of the organization. Discussion should contain topics related to server farms, cloud computing, green computing and virtualization along with following components of IT Infrastructure Ecosystem. Propose a suitable IT Infrastructure: (10 Marks)
Answer 2.
Introduction
An international organization into
hospitality coined as Synopsis Pvt Ltd has launched recently and is doing
enterprise at a significantly high degree. The employer has done two Mergers
after its launch with the corporations who provide items related to their
enterprise. The company desires to have
the most excellent IT infrastructure to achieve its business proposals. The
employer can enhance through introducing new IT methods in its business and
development. The IT infrastructure will help them perform the paintings quickly
and on time. As they're into
Q3.a. In general hotel
industry is not regarded as the most high-tech industry, and many hotels
companies only cautiously adopt IT Infrastructure and new technologies. As for
many guests, the quality of a hotel stay is in the end determined by whether or
not they have some chocolates on their pillow at night and whether they get
good night’s sleep and a good breakfast. For Modern, the hotel that defined
5000 instances in which a service
encounter can lead to guest dissatisfaction, making the guests’ stay as
enjoyable as possible is the most important goal. Offering technological
advantages such as self- service check-in kiosks would not be considered
appropriate for luxury hotels of this class. On the other hand, tasks that
happen “behind the scenes” offer a host of opportunities to use information
technologies. One of these applications is Modern’s customer relationship
database. Containing records more than 2.5 million guests, this system is
designed to store even the most minute guest preference, so that the guest’s
next stay can be made even more enjoyable. In addition to information about
guest’s favorite newspaper, or preference of room or pillow, even information
overheard in a guest’s casual conversation
with waiter is
entered into database,
so a guest
who mentions that She/he likes a certain kind of flower might find a
vase with bouquet of these on her/his table the next time she/he visits a
Modern.
Question. What are the
various components of IT infrastructure ecosystem used in the above caselet
for achieving rapid
growth in the
selected industry? How
cloud computing will be helpful in the industry discussed in the above
caselet? How asset management is done
in such kind of industry? (5 Marks)
3.b. Green computing is a practice of using computing devices so that
they can be used efficiently and without causing harm to human beings and
environment. The purpose of promoting green computing is to reduce the
consumption of energy and to reduce carbon emission (CO2 emission). Suggest few
actionable points/ drivers for achieving green data centres and servers. List
down few features of green data centres and servers. What are various
approaches used for green computing? Explain with the help of real life
example.
(5 Marks)
Answer 3(a).
Introduction
The use of modern technology is one
of the main things executed by using modern hotels. The usage of the technology
enables within the system of ensuring that the visitors have a great and at
ease stay and ensures that they're given the most advanced treatment in phrases
of technological advancement.
Answer
3b.
Introduction
the world is going via various
environment-related issues nowadays. As a result, companies are adopting the
green techniques of doing enterprise amongst all of the processes of the green
information centers. These centers are usually built in an environment-pleasant
region or facility.
Fundamentals of Big Data and Data Analytics
Q1. On the path towards industrial
and social progress Tata Power-DDL has always been a front runner in
introducing reformative solutions such as Smart Grid Operations, Automatic
Meter Reading, etc. to the power
segment in North & North-West Delhi. Among other challenges, revenue
leakage and power theft were causing a roadblock in Tata Power-DDL's goal to
optimize the power supply for consumers at reduced tariffs.
By digitalizing the power
distribution systems, Tata Power - DDL opened the doorway to a vast amount of
information that was heterogenous and unstructured. With an aim to enhance
decision-making and optimize entire utility ecosystem, Tata Power-DDL’s outlook
was to employ advanced digital technology like Big Data analytics.
Tata Power-DDL partnered with
Hitachi Systems Micro Clinic to leverage their IT X OT expertise for social
enhancement. Collaborating with Tata Power-DDL, Hitachi designed a holistic
blueprint for the implementation of end-to-end advanced data analysis
solutions; deploying world-class technologies to streamline data ingestion from
diverse platforms, systematize scheduling of data and execute data engineering
on big data along with swift advanced analytics.
By creating an advanced and
reliable system architecture for big data analytics using IT X OT, Hitachi
provided Tata Power-DDL with an operational advantage by focusing on:
• IT integration objectives
• Solution modifications
• Speedy execution by using efficient
operation technology and result optimization
• Power Operation Technology
Thus, improving operational efficiency and
accelerating the delivery of true value to the society by curbing power losses
and reducing tariffs for consumers.
a. In this
case, how Big data analytics will enable prevention of revenue leakage in power
sector. Which tools can be leveraged for data ingestion, scheduling as well as
final operationalization of analytics?
b. How is
distributed computing different from parallel computing? Use this context to
explain the difference.
c. Which
analytics methodologies can be used to analyse the business problems mentioned
in the case? Which business metrics will be useful to track the possible
fallacy in meter reading? (10 Marks)
Ans 1.
Introduction
Tata Power Delhi Distribution confined is a joint
merger between the government of Delhi and North Delhi strength. In July, it
started to operate in 2002 to serve 7 million in north and northwest Delhi. The
company operates in 510 sq. km. Location with a peak load of approx 2074 MW. It
is the first to introduce an automatic Metering shape-based on-demand program
to manipulate excessive call for and pressure grid. Tata Power DDL has
delivered distribution control structures, SAP components, and Outage control
technologies. In 2008, Tata strength
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Q2. State 3 use-cases of business analytics within the banking industry,
highlighting usage of descriptive, predictive, and prescriptive analytics. Give
an example of how mobile analytics is relevant for the industry and the
resultant impact vs. the traditional banking systems. (10 Marks)
Answer 2.
Introduction
The descriptive analysis includes processing and
figuring out diverse patterns and summarizing data obtained thru reporting.
Consumer segmentation is based totally on their spending nature. Likewise,
customer offers and discounts are based on segmentation. Information analytics
is the backbone for the banking industries and credit score businesses.
Statistics analytics has furnished a broader scope for the growth and
improvement of banks. It is a full-size component to analyze via search,
conduct, and forecasts to assist the banking industries. For economic
institutes,
3.a. Explain
how prescriptive analytics has increasingly been adopted along with big data in
the companies. You can also mention the relevant stakeholders in the business
who are needed to make this a success.
(5 Marks)
3.b. Mention 2
business examples of prescriptive analytics which are fueled by the Big data
and Mobile Analytics revolution with the necessary context and
methodology. (5 Marks)
Ans 3(A).
Introduction
Prescriptive evaluation is helpful to understand which
expansions are helpful and whether or not it's far worthwhile. It is a
discipline thru which corporations could make high-quality selections in the
given situation. This analytics is essential because it offers lengthy period
economic
Answer 3(b).
Introduction
A manufacturing industry could draw extra company
information. It refers to the ones businesses mounted ultimately. It's miles
helpful to do away with vital information to supply the favoured outcomes. It
specializes in the proper allocation of resources and increases efficiency to
function.
Emerging
Technologies IoT, Augmented Reality, Virtual Reality
April 2022 Examination
Q1. As more and more new technologies get into play; risks will get
more concentrated into a common network. The attacks like DDoS can be targeted
to any company of any size. So, all companies thinking of innovative
technologies deployment must take security very seriously and from the start and at each
stage/level. Describe the difference among IoT, AR and VR technologies. Explain
the security and privacy concerns related with these technologies and the
solution to resolve them. (10
Marks)
Ans 1.
Introduction
The 21st century is the time while
technology is developing a significant extra effect on humanity not only as
it's the time but also because it is the need of this time. Like cinemas we're
watching, games we are gambling on are developing an extensive effect on us.
That is in which augmented and virtual truth comes into play. Humans played
outside games, explored theatres, and watched dramas on stage in advance times.
Moreover, they did something they did with completeness, like all of the five
senses exploring a specific event, which can be why people Its Half solved only
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Q2. India is now getting ready for emerging technologies such as 5G,
artificial intelligence, block
chain, augmented reality,
virtual reality, machine
learning & deep learning,
natural language processing and robotics. These are going to play a crucial
role in the government and industry alike, whether it is planning or
decision-making; accelerating development or analyzing deployment, problem
solving or product development; discovering new trends or drawing out unknown
correlations. With taking example of any company of your own choice, explain
the adoption process of Virtual Reality and its paybacks in India. What are the
factors which affect the quality and usability of a virtual reality
applications? Explain briefly. (10
Marks)
Ans 2.
Introduction
One of the first-class examples of an Indian company
is the Defence studies and development organization, DRDO. Here there are
multiple approaches in which these techniques are accomplished. The fighter
planes are furnished with digital truth cameras to get a clear vision of the
enemy. 3D imaging allows them to become aware of the 360° view of the drones
and the launchers, which offers them accurate views. It facilitates them to
identify and make required
Q3. Understanding VR technology and how it can "create
emotional-physical responses" is vital, as it allows students to
conceptualize how businesses can apply these tools in new ways, such as
increasing brand engagement with customers.
a. Describe the applications and limitations of AR and VR in education
sector on the basis of use cases. (5
Marks)
b. With providing some real statistical data from authorized resources,
explain how investing in Internet of Things (IoT) systems could level up
revenue in pharmaceutical industry. (5
Marks)
Ans 3(a)
Introduction
There is a way known as the touch and experience
method in teaching. In these criteria, augmented truth and the digital fact is
a blessing. The second purpose is the pandemic when schools and universities
are closed. Instructors use this era to normalize students' experiences,
Ans
3(b)
Introduction
Before the net of factors, IoT was there; we had
minimum facilities like conventional check-ups and pharmacy offerings, which is
way extra steeply-priced. The generation shifted and bent toward technology,
now centers known as telemedicine and telecommunication.
E-Business
April 2022 Examination
Q1. Select any 5 sectors/industry in India doing e-business and state the online marketing strategies (any 2) and online marketing tools (any 2) tools used by companies in each of those sector/industry for successful implementation of e-business. (10 marks)
Ans 1.
Introduction
Online purchasing has introduced a new generation, and it is right here to live. In step with one current projection, via 2040, internet purchasing might account for 95 percent of all international purchases. An internet company is one of the excellent methods to begin a brand new business and generate money fast. If you haven't already, you have to take gain of the diverse technical breakthroughs that have more miniature the globe. Whether you have already got a company or
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Q2. Select any 10 companies/organizations
doing e-business in India and state how implementation of e-CRM (any 5) and
e-SCM (any 5) had significant impact on their business in terms of results
based on improvements in customer relations and supply chain management (10 marks)
Ans 2.
Introduction
Oscar Gomes' term "eCRM" (electronic customer relationship management) carries all conventional CRM traits. CRM systems that utilize intranets, extranets, or the net are labeled into this class. All purchaser contacts handled the usage of facts era (IT) is known as digital customer relationship management (ECRM) (IT). Records collection, compilation, and consumer participation are part of the eCRM technique. Because of its intra-organizational cooperation, eCRM is more successful at connecting with clients than traditional CRM. Customers
3. a) List any 5 ways through which organizations doing e-business can collect data/information about their customers with an example for each (5 marks)
b) List any 5 internet marketing tools used by organizations/companies doing E-business in India with an example for each tool (5 marks)
Ans 3a.
Introduction
Groups today have easy access to a wealth of valuable facts. DMPs are required for the acquisition, garage, corporation, assessment, and activation of statistics. The facts control platform will help all of these responsibilities and the total capacity of your facts (DMP). There are various methods to collect records of the usage of DMP.
Ans 3b.
Introduction
A number of the latest fulfillment testimonies have come from e-commerce Company entrepreneurs who are simply getting begun. However, diving headfirst into this business approach is a volatile prospect. If you do not have the proper gear and assets, your entire life
April 2022
Examination
Q1. You are invited by the Government of Kazakhstan to advise on deployment of cloud for Government-to-Citizens (G2C) services. The Government is very keen to reduce the total cost of ownership and increase scalability of its e-governance infrastructure. As such, it is evaluating the use of cloud and the right choice for the deployment model. You have been asked to provide a brief report explaining pros and cons of each cloud deployment model for e-governance systems in Kazakhstan. (10 Marks)
Ans 1.
Introduction
With the advent of the internet,
much of the lives of human beings have been modified for the best. There has
been an alternative within the manner humans work and have interacted. Such
changes in the humans approach notably impact the operating of the corporations
and the government. Cloud computing governance, while visible from the angle of
statistics generation, it's miles intensely centered on the factors of
responsibility and defining the decisions made by the organization. The relationship
between human beings, institutions, and organizations also has Its Half solved only
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Q2. Academy Edutech is a startup being incubated at IIT Delhi. It
offers K12 e-Tutoring via cloud. Being a startup, it is unable to afford its
own data center and is considering commercially available technology platforms
for cloud computing. Specifically, it is evaluating (a) the Cloud Deployment
Model and (b) Cloud Service Provider. You are invited to provide a comparison
of these choices and recommend the most suitable combination for them. You may
get more details by visiting the web site of CSP firms or you can make your own
assumptions. (10 Marks)
Ans 2.
Introduction
The arrival of contemporary technology has been an extra widespread push toward virtual learning and far off getting to know. Both of them are feasible with the help of the IT structures. Cloud-based systems have made such activities viable and treasured. Cloud is a technological advent that enhances the possibilities for change for the users. The requirements of a business can be managed more efficiently with the use of cloud computing. Inside the subject of schooling, cloud-based processes have been on the rise. It is not best for the students who
Q3. The Top Management of Chettinad Spices is meeting to discuss their plan for a New CRM Solution. Both the COO, Mr. Senthil and the VP of Sales, Mr. Menon are of the strong opinion that the company should implement a Custom On-Premise CRM solution to be developed by the company’s regular IT Partner. On the other hand, both, Mr Naidu, the CIO and Ms Bajwa, CFO are keen to move to a cloud Cloud-based SaaS CRM solution. The debate is getting heated as Ms Bajwa also recalled past IT system implementation failures.
a. What arguments can Mr. Senthil make in favor of in-house CRM implementation? (5 Marks)
b. What arguments can Mr Naidu make in favor of a Cloud-based SaaS CRM solution? (5 Marks)
Ans 3a.
Introduction
While looking forward to implementing CRM inside an organization, the technologies alone could no longer decide the corporation's success. It requires the obligations related to a selected undertaking to be assigned to the proper team. With the in-residence implementation of cloud-based CRM, it will become drastically less challenging to broaden skills. Subsequently,
Ans 3b.
Introduction
SaaS-primarily based CRM affords a move-to platform on the infrastructure of the cloud spaces that can help a business venture manage their interactions with their customers better. The sales can also be higher addressed with the help of it. Consequently, Mr. Naidu has given you his
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