Answer: Modern organisations are rich with data. Owing to large-scale computerisationefforts, almost all processes, activities, and interactions within the organisationare available in accessible databases. This rich data environment hasspawned a variety of software applications that rely on the principles of decisionsupport systems (DSS) and enable organisations
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Course:
Information Systems for Managers
Internal
Assignment Applicable for April 2019 Examination
1.
Customers show interest towards a specific brand, depending on the experience
offered by the brand. However, sometimes, the brands fail to meet the customer
expectations. Thus, most companies have made improving customer experience
their top priority. They are currently relying on using data to understand
their customers. It is imperative for brands to rapidly translate their
customer insights into actions, lest they lose the business opportunity. How
are retailers capitalizing on user’s data and using data analytics to improve
their retail experience in store?
Answer: Modern
organisations are rich with data. Owing to large-scale computerisationefforts,
almost all processes, activities, and interactions within the organisationare
available in accessible databases. This rich data environment hasspawned a
variety of software applications that rely on the principles of decisionsupport
systems (DSS) and enable organisations
2.
The healthcare industry is the furthest along in cloud adoption, compared to
the financial services industry and the energy and utilities industry. You are
invited by a private hospital to advise them on deployment of cloud. The hospital
is very keen to reduce total cost of ownership, increase scalability and
provide better collaboration to all the stakeholders. From that perspective, it
is evaluating the use of cloud and the right choice for the deployment model.
You are required to provide a brief report explaining pros and cons of each
cloud deployment model for adopting cloud for its operations.
Answer: The
Cloud in terms of computer networks and its associated technologysupports
delivering resources such as computing and storage to customerson demand.
Rather than being a new technology in itself, the cloud is a newbusiness model
wrapped around new technologies such as servervirtualization that take
advantage of economies of scale and multi-tenancyto
3.
Mounting digitization and connectivity have led to a rise in cybercrime. With
employees often plugged into insecure Wi-Fi networks and using their own
devices, business data is increasingly vulnerable. As cyber-attacks become more
sophisticated, data breaches are growing in size and frequency. The Center for
Strategic and International Studies (CSIS) estimates that digital crime and
intellectual property (IP) theft currently cost between US$375b and US$575b per
year — eclipsing the annual GDP of most nations. Although a portion of cyber
threats come from “hacktivistis”, the most concerning threat for financial
institutions is from organised cybercrime. Banks must consider their options
and opportunities now. You have recently been appointed as the Chief Security
Officer (CSO) at a private bank.
a.
What measures will you take to ensure the security of the systems at the bank
is not compromised?
b.
How would you educate your customers to prevent them from being a victim to
cybercrime?
Answer: a) There are various types of vulnerabilities and
security challenges that can affect an organization’s information system are:
·
Unauthorized access
·
Tapping, sniffing, message alteration, theft
and fraud etc
·
Hacking,
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