Insurance & Risk Management
December 2021 Examination
1.
Vaishali is working as an actuarial in an insurance company. Few of the new
joiners have been appointed as an underwriter in their department. Vaishali's
manager asked her to prepare a short presentation on the various methods in
calculating the premium rate. Help Vaishali to complete the assigned task. (10
Marks)
Ans
1.
Introduction
If you
have an insurance policy, then the organization charges you cash in exchange
for that coverage. The money you have to pay to the business enterprise is
referred to as the insurance top rate. Relying on the insurance policy, you
need to pay the top rate quantity each month or on a semi-annual foundation.
You can need to pay the whole amount upfront before the insurance starts in a
few instances. Many insurance companies offer diverse strategies to deliver
your amount, including credit and debit cards junior time, online options, cash
orders, automatic bills Its Half solved only
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2. Mr.
Manohar is married and has two kids. He has recently undergone surgery, which
made him think about the financial security for his dependents after his death.
Hence, he decided to meet his friend, an insurance advisor, to understand the
life insurance policy and the various benefits attached to this policy. Explain
Mr .Manohar on the Life Insurance policy with its need. (10 Marks)
Ans
2.
Introduction
A lifestyles insurance policy is an agreement between a coverage
proprietor and an insurer. An existing insurance policy makes optimistic that
the insurer pays the amount of money to named beneficiaries when the insured
dies in alternate for the charges paid by using the policy owner during his
existence. To enforce this contract, the existence insurance utility needs to
expose the insurer's past and contemporary health situations. A life coverage
policy is a legally binding
3. Shyam
is working in a private investment firm. Unlike his parents, who had a
government job and had retirement benefits, Shyam lacks being in a private
firm. Now he is worried about his retirement years.
a. As an
insurance agent, discuss the various Risk, which Shyam will consider while
planning his retirement plan. (5 Marks)
Ans 3a.
Introduction
Post-retirement danger means all of the ability dangers to
financial protection that a person may also go through after Retirement. Those
dangers result in decrease income over the surprising reason. The maximum not
unusual retirement risk is monetary elements, death of a spouse, changes to
public policy, and unexpected illness. Many human beings think that it's far
essential
b. Also
explain the various steps which will be involved in framing the retirement plan
(5 Marks)
Ans 3b.
Introduction
Retirement planning is a manner that consists of many steps. It
would be first-class if you had a financial query to have an ease and at ease
retirement. Planning for Retirement begins with considering a person's
retirement objective and how long he has to satisfy them. While you keep
International Banking & Foreign Exchange
Management
December 2021 Examination
1. ABC Limited, an
Indian Company has an export exposure of 10 million Yen. Yen is not directly
quoted against the Rupee. The current spot rates are USD/INR = 41.79 and
USD/JPY =129.75. It is estimated that Yen will depreciate to 144 level and
Rupee to depreciate against Dollar to 43. The Forward rate for September 2020
USD/YEN = 137.35 and USD/INR 42.89. Given that the actual spot rate on 30
September 2020 was USD/YEN = 137.85 and USD/INR = 42.78, is the decision to
take forward cover justified in hindsight? (10 Marks)
Ans 1.
Introduction:
Foreign
currency transactions are continually problem to fluctuations within the
exchange charge of the forex. These fluctuations may cause transaction
publicity or translation publicity. Transaction publicity affects the
corporation's cash flow, while translation exposure impacts the valuation of
assets and liabilities. Coping with transaction exposure must be prioritized
over translation exposure in view that they contain actual coins flows. Then
again, translation exposure affects the occasion of the disposal of property. A
translation exposure can be hedged Its Half solved only
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2.
Identify which party is playing what role in the following Letter of Credit
transaction. ABC Limited wants to import raw material from Z123 Limited, a
supplier in Germany who banks with T.R.V. Bank. The supplier insists that ABC
Limited issue a Letter of Credit for the full value of the transaction. A
tenure of 90 days is agreed upon. ABC Limited approaches N.O.P. Bank to issue a
Letter of Credit. You are required to identify the steps involved in a Letter
of Credit transaction. Also Identify which party is playing the role of
Issuing Bank
Beneficiary
Applicant
Beneficiary Bank (10
Marks)
Ans 2.
Introduction:
A letter of credit or an LC may be described as a file issued by
way of a bank on behalf of an applicant, being a purchaser, who undertakes to
pay a particular amount of money inside a special time limit and against
stipulated documents, to the beneficiary, being the vendor. The bank issuing
the Letter of credit is referred to as the issuing bank, and the financial
institution receiving the L/C is referred to as the advising financial
institution.
3. The prevailing
market rates are as follows.
INR/USD = Rs. 77.00
Interest rate for a 6
month loan in India = 12% per annum
Interest rate for a 6
month loan in USA = 6% per annum
a. Explain the concept
of Interest Rate Parity. What will be the expected 6 -months forward rate for
US dollar in India? (5 Marks)
Ans 3a.
Introduction:
In keeping with the hypothesis of interest price parity (IRP), the
difference between the interest costs in two great countries is equal to the
difference between the ahead change rate and the spot alternate price of the
nations' forex. Interest rate parity (IRP) is a critical concept in worldwide
b. Compute the Forward
premium/discount of USD/INR in the Indian Forex Market? (5 Marks)
Ans 3b.
Introduction
When the forward price of change exceeds the spot rate of change,
it's miles called forward premium. Conversely, while the alternate's ahead rate
is decreased than the spot rate of replacement, its miles called forth
discount. Beforehand top class or cut-price is expressed in
International Finance’
December 2021 Examination
1. A multinational
company is looking to raise USD 50000000 for its expansion strategy across
different countries, where they are only present as of now. Based on their
financial capital structure, the HQ decides to go for funding by issuing bonds
in the international market. Describe the two broad categories of international
bond markets. Briefly explain the various types of bond instruments that the
MNC can consider issuing in the international bond market. (10 Marks)
Ans 1.
Introduction
An
international bond market offers a market for the trading of bonds issued
beyond national boundaries. It attracts buyers from several international
locations. The bonds traded in global bond markets are known as global bonds.
By and large, the provider of global bonds issues them within the provider's
domestic foreign money. But, it may no longer be the case always. As a
substitute, the issuing money of the bond is decided based totally on the anticipated
subscription. Primarily based on this, bonds may be denominated in USD or Euro.
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2. A forex trader from
Mumbai collects the below information regarding the exchange rate between INR
and USD:
Bid Price: INR / USD =
74.2400
Ask Price: INR / USD =
74.2500
You are required to
help him with the below questions he has:
(a)
What is the direct exchange rate of INR-USD for the trader?
(b)
What is the indirect exchange rate of INR-USD for the trader?
(c) What is a cross
rate? If the bid and ask rate for USD-EUR are available as USD
1.16776-1.16782/EUR, what would be the bid-ask rates for INR/EUR, using the
cross-rate method (10 Marks)
Ans 2.
Introduction:
A foreign exchange rate is the rate of alternate among two
one-of-a-kind currencies within the foreign exchange market. It implies the
quantity of 1 currency given by using a person to reap the desired amount of
every other currency. for instance, if a trader in India wants to get U.S.
bucks, they have to pay for it in INR. The value of Indian foreign money given
to get a dollar is the exchange charge among the USD and the INR. There are two
additives of a foreign exchange
3. Kine, fancy
footwear manufacturing company has an obligation to pay MXN 14 million in 30
days for a recent shipment from Mexico. The CFO of Kine is contemplating
hedging the company’s MXN exposure on this transaction. She collects the below
information regarding the interest rates and exchange rates, from her forex
trader:
Spot Rate: MXN 20.08 /
USD
Forward Rate: MXN
20.28 / USD
30-day Put Option on
USD MXN 19.50 / USD: 1% Premium
30-day Call Option on
USD MXN 20.50/ USD: 3% Premium
USD 30-day interest
rate (annualized): 7.5%
MXN 30-day interest
rate (annualized): 15%
You are
required to answer the below questions to assist the CFO:
a. What are the
hedging options available to Kine? What is the hedged cost of Kine’s payable
using a forward market hedge and using a put option hedge? (5 Marks)
Ans 3a.
Introduction
The number one purpose of the hedging association is to keep away
from any good-sized loss that an entity may incur because of foreign exchange
price fluctuation. It is executed by using combating the loss on one
transaction with the advantage on any other exchange. In overseas forex
transactions, the threat of failure is high because of fluctuation in foreign
money quotes
b. What is the hedged
cost of Kine’s payable using money market hedge? (5 Marks)
Ans 3b.
Introduction:
A foreign exchange
transaction may have certain benefits like exposure in unfamiliar territory.
However, it does have certain risks also. While an entity enters into a foreign
exchange transaction, it exposes itself to foreign exchange risk. Overseas foreign
money transactions are
IT Security
and Risk Management
1. Even in this age
of Google Pay, Apple Pay and Samsung Pay, where you can use virtual payments to
purchase items in real stores and restaurants with your smartphone, the “old
fashioned” credit card and debit card isn’t going away anytime soon. With that
said, many people
who use them are afraid that the payment information that’s on those cards
could be lifted by hackers, even if they remain inside a wallet. That fear includes
the newer credit and debit cards that have RFID chips inside. That’s why some
folks who use those kinds of cards are buying RFID blocking wallets, which are
supposed to keep hackers from taking your payment information. Explain RFID
Hacking and ways to avoid it.
Answer:
Introduction
RFID
addresses Radio Frequency identity, and it is used for brief-distance
correspondence of information and records. It need not bother to work,
suggesting that the RFID chip and the peruse must be inside the quantity of
every different from conferring. Generally, there are two sorts of RFID chips
inside both charge and Visas: Idle Tags necessitate a radio signal to launch
from the beneficiary to examine the tag. This furthermore infers they work at a
bit of detachment and cannot spend plenty of records. Occurrences of those may
be observed in Visas and entrance Its Half solved only
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2. Access control
is a method of guaranteeing that users are who they say they are and that they
have the appropriate access to company data. Most security professionals
understand how critical access control is to their organization. Which access
control techniques would you want or expect your bank to employ to keep your
bank account safe? Give detailed justifications for your recommendations.
Answer :
Introduction
At the
same time as banks have reliably had a ton of individual and economic facts
about their customers, these days, the aggregate of that statistics has grown
to be viably open to any individual who has the agree to get to it. The
development of cash-related improvement has provoked various headways and
shifts within the direction of overdue several years like wire moves, credit
score/fee playing cards, internet banking, and bendy quantities. Banks have
3. CovidLock is a
new Android ransomware that conducts a lock-screen attack against its victims.
A security research Team, in the course of monitoring newly registered
Coronavirus and COVID labeled domain names, discovered a website luring user
into downloading an Android application under the guise of a COVID-19 heat map.
The corona virus app site domain initially contained an iframe sourcing
directly from infection2020.com (a website from an independent developer for
tracking US-based COVID-19 news) and a small banner above that encouraged the
installation of the malicious application for real time updates.
The app portrays itself as a Coronavirus Tracker. As
soon as it starts running, it asks the user to allow it to conduct battery
optimization. The ransomware does this to keep itself running in the background
and to make sure that Android does not close the app to optimize battery
performance. Once the initial phase is over, the app requests access to
Android's Accessibility feature. By integrating accessibility features and
services, Android developers can improve the app's usability, particularly for
users with disabilities. But it is common for attackers to use this
functionality to keep the malware persistent.
Once admin rights are achieved by the app, the attack
is launched. As soon as the victim clicks on "Scan Area For
Coronavirus," the phone locks itself with a message on the locked screen.
It asks for $250 as ransom in the form of bitcoins. Failure to do so, according
to the attacker, can lead to the leaking of the victim's private data,
including photos, videos, and more.
a. Explain the various types of malware and how is
ransomware different from a virus/worm? (5 Marks)
b. What precautions should an employer of an SME take
to prevent ransomware attacks on a company resource?
Part A
Answer :
Introduction
Malware
is an abbreviation for harmful software. Malware is any application meant to
damage, disrupt, or benefit unauthorized access to a system to damage facts and
individuals in various ways.
Part B
Introduction
Ransomware
assaults on small agencies account for 72% of all ransomware assaults. Scammers
usually target small groups on the essential avenue that lack the assets and
knowledge of more massive companies. Alas, those attacks are frequently
productive high priced. In case you're worried approximately ransomware
invading your company, there are specific steps you can take
Lean Six
sigma
December 2021 Examination
1. ‘Six Sigma level is the benchmark
for performance standard’. Explain the relevance of Lean concept in reducing
elimination wastes to achieve process efficiency. Leverage your answer by
giving suitable examples from the industry.
Ans 1.
Introduction
Lean is the notion of green production/ operations, which
emerged in the mid-20th century from the Toyota manufacturing gadget. It is
based on the concept that value is defined from the consumer's factor of view
and constantly improves the way price is supplied through reducing wasted
sources or contributing not to the price objective. Lean focuses on keeping
weight with much less work; the final cause is to offer the special patron
price via a procedure of era of price without a waste. This permits every
employee to reach their full ability and make the most Its Half solved only
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2. What is the significance of Control Charts in
achieving Sig Sigma levels? Discuss how process control charts are used for
monitoring and improving the quality levels in the organization. Explain with
reference to a manufacturing organisation.
Ans 2.
Introduction
A Six Sigma Control Chart is a simple, powerful
device to assess a method or operation's stability over the years. A graph
covering a certain length, a relevant line that presents the outcomes of a
technique over that length, and top and low control limits that display if
manner variations fall within the accepted range are essential to produce a
control chart. A control panel gives a manner to explain the improvement and
improvement of a process and speaks the
3. Assuming yourself as a strategic employee of an
Educational Institute who has learned the relevant concepts of Operations
Management & Quality Management, consider the following scenario. The
management wants to consider implementing the best practices in the industry to
match up to the premier educational institutes in the country. You are required
to consider and suggest the following for the implementation:
a. Suggest the composition of the
team for implementing the management instructions. (Mention the nomenclature of
hierarchy as in the Six Sigma process and assume your role in the
implementation process) (5 Marks)
b. Suggest the initiatives that can
be employed for improving the practices in the organization for achieving
process excellence.
Ans 3a.
Introduction
Six Sigma is a business strategy using a highly
organized technique for non-stop improvement to cope with technique variability
and dispose of waste from business processes using statistical equipment and
system. Six sigma ways are technically 3.4 defaults in keeping with million probabilities
(DPMO), while Sigma represents the variation at the common characteristic.
design specializes in new items or the redesign of
contemporary items for high-quality signs.
Ans 3b.
Introduction
The business plan's more effective and consistent
implementation is operational excellence, in preference to the opposition.
Preferably, everyone can view and fasten the price flow to the consumer while
they float is disrupted. High-quality occurs while the running environment is
Managing Business Process outsourcing
December 2021 Examination
Question 1. BPO
is often considered to be a high-risk project for an organization. Every
organization will face certain risks that need to be evaluated and for which
appropriate mitigation measures need to be determined.
List out the
various risk factors involved in outsourcing a Call center for customer support
and digital marketing to a BPO for an Automobile manufacturing company.
Ans 1.
Introduction
Using a cloud-based
telephony solution can help unique organizations of all sizes manage their call
centers, maintain onsite centralization, as well as set up data centers, which
they can run from their buildings. As a result of the cloud telephony services,
the incoming and outgoing calling campaigns can be simplified, agent
productivity can be improved, and the consumer loyalty can be boosted by
increased productivity. Nevertheless, most businesses are not usually Its Half
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Question 2: Contracting
and contract management are the baseline for a successful BPO project to
maximize value for your organization. Your organization appoints you to
negotiate with a potential BPO partner to outsource logistics and supply chain
processes. How can you ensure that the contract reflects the best interests of
your organization?
Ans 2.
Introduction
There are many activities that move around inside the sports of sourcing and procurement, conversion, and logistics management that are part of supply chain management and therefore these activities can be improved. So what inevitably happens is that delivery chain management is being outsourced, which is to say that the method of managing the delivery chain management is being done outside of the provider organization.
Question 3:
(a) Which business processes
could the company consider for further outsourcing? Justify your answer.
Ans 3a.
Introduction
Because Paws and Whiskers is already the leading company with an excellent delivery service, I believe that it would be best for them to choose a business procedure that includes handling information technology because they require people who may want to assist them with email, help services, as well as transportation-related assistance for the business, and because they
(b) Would a
strategic partnership be possible between the BPO and P&W? Justify your
answers providing the pros and cons of the decision.
Ans 3b.
Introduction
As business process outsourcing is a way of subcontracting different aspects of business activities and particularly for companies engaged in manufacturing, like liquids producers dealing with a large part of their supply chain outsourced to a third party, the concept now
Marketing Research
December 2021 Examination
Q1. A
fast-moving consumer goods (FMCG) company has an established cooking oil brand
named "Good Life." The company enjoys the second highest market share
in this segment and is a familiar brand. The market leader in this segment has
started offering 1 LTR pouch free with 5 LTR can, which has increased the
leader's market share and has decreased the market share of "Good
Life." From a reliable source, the company understands that the current
promotion of the market leader will be continued for the next six months.
"Good Life" is contemplating a significant price reduction by
offering 5LTRs of "Good Life" at the price of 4 LTRs. They feel that
an additional 1 LTR pouch on the 5LTR can incur the cost of production,
packaging, and the transportation cost of the free pouch, though it already
offers a 1 LTR pouch in the market. Some executives in "Good Life"
feel that the customer may find a free 1 LTR pouch with the 5 LTR more
attractive and value for money than the price reduction. The question in front
of "Good Life" is whether to offer a 1 LTR pouch free with a 5 LTR can
OR reduce the price of the 5 LTR can to the Price of 4 LTRs. The company has
appointed a market research (MR) firm to determine which option they should
adopt. Which research design should the MR firm use to arrive at an answer to
this problem?
How should be
this research design implemented? (10 Marks)
Ans 1.
Introduction
Research plays a major role in
locating a solution to nearly every problem that faces mankind. It is important
to acknowledge that studies can provide an understanding of issues inside the
field of generation, media research, science, art, and way of life,
mathematics, and others. As a researcher, you must gather records and other
documents for the sake of research. If you are interested in researching each
theoretical and clinical foundation, you can do that. An employer can record
its exploration into the unknown with a process-oriented approach that utilizes
the Its Half
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Q2. A leading
car manufacturer wants to measure current customers' customer satisfaction
towards the vehicle's annual maintenance service by its designated service
stations. Design a questionnaire to measure customer satisfaction towards the
service offered by the designated service stations. Measure the different
aspects of the service from the intimation of the service requirement to final
delivery and feedback, including all aspects of the service. Use appropriate
questions and scales in the questionnaire to derive the overall satisfaction
towards the service station. (10 Marks)
Ans 2.
Introduction
It is possible to track the satisfaction of customers by completing a customer satisfaction survey. This information will help you understand how your products, offerings, and services are receiving positive feedback by your customers. It is not necessary for them to perform the simplest review of your product, Andrade; nevertheless, customer satisfaction also helps you improve your offerings, the quality of your product, and your development strategy. As much as
Q3. A high-end
SUV from U K has been launched in India. The vehicle is targeted at
well-educated, upper class, premium customers with a sophisticated lifestyle
who enjoy high technology, great driving pleasure, and the pride of owning a
premium vehicle. The company is planning to launch a new television advertising
campaign in January 2022.
a. As a media
research consultant, what media strategy will you suggest so that the campaign
can reach the maximum target audience? (5 Marks
Ans 3a.
Introduction
The purpose of a media strategy is to attract a specific audience to your brand. To be able to attract and entice the audiences that you are targeting, it is crucial you discover what you do. Creating a media campaign is the most obvious and important reason to make sure that your business enterprise meets its objectives. If you wish to improve the public relations of your
Qb. Once the
ads are aired on Television, the recall and recognition of the ads have to be
tested on the next day of airing and after the completion of the first month.
Which tests will you use to measure recall and recognition, and how will you
conduct them? (5 Marks)
Ans 3b.
Introduction
Those who can recall an advertisement's effectiveness will be able to attest to its effectiveness. We would like to ask someone to make sure that advertising messages are not forgotten. Users are examined in order to see whether their actions following receiving a particular advertisement
New Product Development
December 2021 Examination
Question
1. You are appointed as the Product Manager for ITC Limited in the FMCG
Division. Considering the increased consumption of Dairy products and many new
entrants in this category into the market, you are tasked to introduce at least
2-3 "Dairy Products" under the "Aashirwad Brand" name in
the coming year. Explain in detail the steps for developing the new products
and introducing the same in the existing market.
Answer 1.
Introduction
The purpose of new product development is to take advantage of the market opportunity that caters to the needs, wants, and hobbies of clients, in order to establish a sustainable market. There are normally seven stages in the process of developing a new product: concept generation, idea screening, concept improvement and trying out, establishing a market strategy, product improvement, market testing, and finally market commercialization. In the next section, we will
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Q2.
The Coronavirus Pandemic has sensitized a vast majority of consumers towards
hygiene and building immunity. It had an impact on the way consumers shopped,
with online shopping gaining prominence. Digital technology was put to best use
by companies with innovative methods to reach out to consumers. Would you
please identify any such innovative product or process that was introduced
during the pandemic? Explain how this innovation helped the company gain a
competitive advantage. Also, explain the different types of innovations and,
based on technology and market, how you would map this innovation
Ans 2.
Introduction
The pandemic affected nearly all sectors of society, all the way from the personal to the professional plane. As with any natural disaster, such occurrences however opened the door for many important opportunities, especially the technological advances that increased with a marked increase in pandemic cases. As to be expected, the surprising lockdowns and shutdowns are a blessing in disguise for some sectors, especially those in the virtual and that I-technology
Q3. What kind of strategy was the company
pursuing?
Ans 3a.
Introduction
As mentioned in the case study itself, Coors is one of the largest brewing groups based in California, United States; over the years, the corporation has been able to maintain a high manufacturing level in view of its status quo, i.e., nearly a hundred and thirty years in the past,
3.
b Following steps are required to
develop a new beer by the Adolph Coors company
Ans 3b.
Introduction
In general, the level of linkage between HR and the board varies depending on the type of business weather, progressive needs, and corporate culture. However, some connections between HR and the board are essential. The excellence of coordination among coordinators and managers can, quite frankly, crash the performance of the masterminding and execution
Strategic Financial Management
December 2021 Examination
Q1. ABC Limited
is looking at expanding its business and wants to invest in a new plant to
boost its production capacity. The plant has a life of three years. The details
are as follows.
The plant would depreciate in three years from the
acquiring cost of Rs. 4, 20,000 to zero in three years. There would be no
salvage value at the end of three years. The depreciation would be on a
straight-line basis.
The additional revenue from the plant would be ~ Rs. 6, 00,000 in year 1, Rs.
7,00,000 in years 2 and 3.
· The input cost
(raw material) is expected to be ~ Rs. 3, 00,000 for years 1 and 2 and Rs. 4,
00,000 in year 3.
Assuming a tax
rate of 30% and a discount rate of 20%, you are required to
1.
Arrive at the expected annual cash flows (after-tax)
2. Compute the
net present value of the investment and determine if the investment is
financially viable? (10 Marks)
Ans 2.
Introduction
That is the amount of cash that comes in and
leaves a firm. For each dollar obtained, there's the same amount of money
spent. On a fundamental stage, the ability of a company to generate adequate
cash flows or, more significantly mainly, optimize long-term loose cash flow is
what determines its potential to create cost for shareholders (FCF). In
different words, it's miles the coins that are generated through a company's
common business sports, much less any money spent on capital prices (CapEx). It
is the motion of cash into a business and the movement of Its Half solved only
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Q2. As an
investor in the equity market, you become aware of investment opportunities in
3 corporate. Assuming that the cost of equity is 8%, compute the fair value of
X Limited, Y Limited, and Z Limited using the Dividend discount model.
a. Given
the history of the company, X Limited is expected to pay a consistent dividend
of Rs. 5.00 per share.
b. Being
in the IT Industry, Y Limited is expected to pay a dividend of Rs. 4.00 per share
and an increase of 5% year on year thereafter.
c. A
pharmaceutical company, Z Limited, has been paying a dividend of Rs. 2.00 over
for the last 3 years. The company is expected to do exceptionally well and
increase the dividend payout by 7% year on year. This year the dividend
expected is Rs. 8.00.
Additionally,
what is the biggest lacuna in the Dividend Discount Model in valuing stocks?
Give an example to explain. (10 Marks)
Ans 2.
Introduction:
It is predicated on the notion that a company's current stock price is worth the overall of all future dividend bills discounted lower back to their present value. To do that, it takes under consideration dividend charge variables and marketplace projected returns, as well as the current market conditions. In different phrases, if the value of the DDM is extra than the contemporary trading charge of stocks, then the inventory is undervalued and must be bought. Businesses
3. As an
Investment Banker, your client, LMN Limited, is looking at restructuring its
business. You extract the following data from the financials of the company.
|
Particulars |
Rs. Crs. |
|
Equity capital
(Face value Rs. 10) |
1,000.00 |
|
Debentures (@
12%) |
400.00 |
|
Long Term
unsecured loan (@15%) |
200.00 |
|
Total |
1,600.00 |
The company has
been paying a dividend of 20% per annum (historically). The stock of LMN
Limited is listed at Rs. 20 on the NSE.
You are required
to
a. Compute the
cost of equity capital. (5 Marks)
Ans 3a.
Introduction:
On the one hand, it counts how much money a firm spends on capital, even as on the other hand, it measures how much money it can pay out in dividends to shareholders. Capital costs include both lenders' and owners' interest rates and are calculated as a percentage return requested via an
b. Weighted
Average cost of capital of LMN Limited. (5 Marks)
Ans 3b .
Introduction:
WACC (Weighted average value of Capital) measures an organization's overall fee of capital, which includes commonplace inventory, favored stock (favored inventory), and debt (debt). They're weighted via their respective chances within the typical capital and then mixed collectively. Using WACC as a reduced rate in economic modelling, internet gift price is
Supply Chain Management
December 2021 Examination
Answer 1.
Introduction
To better understand the impact of Doherty, the social enterprise, leveraging the most critical bloodlines in the delivery chain operations gives us a realistic outlook on how do we use the change in client spending habits and changing fee volatility to improve marketplace profitability and responsiveness. By enhancing the effect of the delivery chain, it is also possible underlining the need for the fact-based decision to be taken at the end of the delivery chain to provide the complete fulfillment of the company by relating the delivery chain to any financial goals or the
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Answer2.
Introduction
Delivery chains are widely used by public and private companies to compete in the marketplace and to claim a high share of the market. Throughout the companies which think of the future, recent improvements in method and technological advancement illustrated that supply chain excellence is one of the most important components of a successful business procedure, and providing the best prices for the customers is not only a management task. Obviously, it is the
Answer 3A.
Introduction
A way of forecasting demand by utilizing present knowledge and expertise is called demand forecasting. The purpose is to keep away from overproduction and underproduction by looking at the data of the previous and the present. If the demand potential of the entire enterprise is to be considered, the plan can completely be based on the estimates of the demand. Marketing
Ans 3B.
Introduction
Through different forecasting methods, demand forecasting enables manufacturing companies to gain insight into the expected needs of their customers and to decide how to meet their expectations. As the solution will speak to a variety of methods of forecasting demand, it will
Treasury Management in Banking
December 2021 Examination
Q1. Historically, only larger Banks had the strength of
providing Treasury products & services. Now even smaller banks are into it
in a strong way. Enumerate and describe at least 5 purposes for which a Bank
Treasury exists (10 Marks) –
Ans 1.
Introduction:
While we
talked about treasury in general parlance, it was a kind of treasure in
financial values. But bank treasury or treasury in any corporation refers to
the management of cash and the financial marketplace inside the business. The
priority of the bank treasury is to make sure that the employer has sufficient
money required to manage its day-to-day obligations. Along with this, it has to
maintain strategic stability between the lengthy-term financial method and Its Half
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2. The organization structure of a Bank's Treasury unit
involves designing of its operations across Front office, Mid-office, and Back
office. Describe each of these three operating arms in terms of its nature,
purpose / objectives, and the skills / qualifications of the people employed in
these 3 operating arms (10 Marks)
Ans 2.
Introduction:
When we talk about treasury in modern parlance, it was a form of
treasure in terms of financial values. But bank treasury or treasury in any
corporation refers to the control of money and the financial market within the
business. The concern of the bank treasury is to make sure that the company has
enough cash required to manage its day-to-day obligations.
3. Assume that you are one of the advisors to customers on
Payment options.
a. There are multiple Electronic
Payment options available in India. What electronic payment option will you
recommend for the following
1. A Corporate customer (ABC automobiles
Limited) wants to pay dividend of varying amounts to its 10,000 shareholders.
ABC Automobiles maintains a current with SBI, Kolkatta.
2. A Retail Bank customer (Mr Gupta) wants
to make monthly repayment (EMI of Rs 15,000 per month) towards Housing Loan
taken from Punjab National Bank, Pune whereas the customer has his Savings Bank
account with HSBC Bank, Mumbai
3. A customer, Mr Raju who has a Savings
Bank account with 'Indian Bank' Chennai wants to make a one-off payment of Rs
10,000 urgently to Mr Alex who has a Savings Bank account with Citi Bank
Mumbai.
4. A corporate customer, ABC automobiles Limited that has
a Current account with 'Bank of India' Bangalore wants to pay a sum of Rs 1
crore urgently to another company called XYZ automobiles who has a current
account with State Bank of India, New Delhi.
(5 Marks) – 400 Words
Ans 3a.
Introduction:
In todays technologically advanced global, the version of paying
cash from one character/ entity to another character/ entity has additionally
seen a drastic change. There are very few instances today in which you'll see
that the charge is being made in the traditional approach of both cash and
cheque; the humans have now, utilizing and massive, shifted to the electronic
modes of
b. For each of the 4 items listed above, as an advisor,
what will be your high-level advice on the process involved and the benefits to
the payer and the beneficiary (5 Marks) – 400 Words
Ans 3b.
Introduction:
In todays technologically advanced global, the version of paying
money from one person/ entity to another individual/ entity has also seen a
drastic trade. There are only a few times these days in which you'll see that
the payment is being made inside the traditional approach of both cash
Digital Payment
December 2021 Examination
Question 1. Cryptocurrencies is a currency which is secured by using cryptographic techniques. These currencies were in news recently due to tweets of Elon Musk as well. Bitcoin is the cryptocurrency in which most of the individuals are interested to invest in. Mr. Ram Prasad, an Entrepreneur has thought to invest in bitcoins, but as a novice he does not have any idea about these currencies. You as an expert of same, explain Mr. Ram Prasad the steps needed to follow for Bitcoin mining. Also, what are the risks and legal regulatory issues associated with these currencies you would like to discuss with him? (10 Marks)
Ans 1.
Introduction
The
passing of time has dramatically altered the way in which history is being
written. Various methods of earning money have replaced traditional ones as
people are looking for new and innovative methods. Many people today are
looking for ways to generate income online. There are several methods you can
use to do this. With Bitcoin mining becoming an established method of making
significant praise on your investment, you will become quite successful with itIt is only half solved
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Question 2. After the onset of current pandemic situation, most of individuals are using one or the other types of Digital Payment methods. Usage of E-Wallets for choosing as a mode of payment is one of the mechanism to do the same. Discuss the different types of E- Wallets (Any 5) and which E-Wallet you find more suitable for usage by yourself and why (Discuss the same by stating benefits with example)? Have you or any known person in your vicinity has ever faced any situation, wherein, you have stuck while making the transactions or so? What measures you have taken to make that transaction smooth? Discuss the same with the help of an example. (10 Marks)
Ans 1.
Introduction
The usage of digital wallets for contactless payments is extensive, far reaching and various. It includes shopping online, in-store purchasing, invoice crediting, cash transfers and many different other similar activities. In recent years, e-wallets have become increasingly popular, attracting an increasing number of users, and all of us are aware of how much these wallets cost
Question 3. A blockchain is a digital ledger of transactions that is duplicated and distributed across the entire network of computer systems on the blockchain. HealthCare is a new venture which has started providing health care services to its customers. In order to gain the benefit of Blockchains, they want to adapt the technology of Blockchains for their business. Considering the above scenarios, discuss the following:
a. Explain the features and Contracts in Blockchains and why most of the organizations are adopting this technology? (5 Marks)
b. Discuss how Blockchains can help HealthCare in maintaining the databases and providing other advanced services and facilities to its customers. (5 Marks)
Ans 3a.
Introduction
Blockchain technology is a decentralized, distributed ledger that can record the provenance of digital assets, as well as keeping track of their growth. The blockchain system is a decentralized, distributed ledger system that keeps track of a digital asset's ownership as part of a decentralized
Ans 3b.
As a result of the
blockchain technology, it is possible to maintain a database
It can be safely said that the blockchain era now offers a lot of benefits, when compared to traditional database strategies. As a result of the fact that the data is not always saved in a single location, it cannot always be controlled by a single entity. Every other extensive gift would be
Logistics Management
December 2021 Examination
Q1. “SV caterers and party
services” are into the business of catering custom made food menu for birthday
parties, wedding receptions and corporate events. They get about 5 to 6 events a week across
different places within the city. They
want to look at maintaining some
inventory of consumables, long lasting catering ingredients and other feasible
items. How will you advise SV caterers on
their move to hold inventory? (10 Marks)
Ans
1.
Introduction
The stock control is one of the most
important things when it comes to green kitchen management. If you take this
survey into consideration, it may not be hard to pinpoint pilferage and waste
concerns as a result of this survey. An example of stock control would be
comparing the balance in a bank account. While the manager is aware of the
components that are accessible at any given time, he may also place orders for
supplies and compute meal costs since the last closing inventory, as well as
make necessary changes to the menu item. Managers must also be It is only half solved
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Q2. Cricket and Soccer
Graphics make gift items like Jerseys, Shorts, Cups, Caps etc with cricketers’
and footballers’ name, image and print jerseys and shorts with different club
names which fans and enthusiasts buy for them and as gift items. This is a dynamic kind of business and they
want to forecast demand as items get out of stock and some remain in stock
after season is over. Owner believes
that this type of business cannot be forecasted at all, while staff believes it
can be forecasted. Advise them on how
they can approach demand forecasting and how you would put owner and staff
perspective in place?
(10 Marks)
Ans
2.
Introduction
Demand forecasting is the technique of prediction of destiny demand for some items. It identifies what present and destiny customers will buy and advises production flora on what they must create. Ideally, production groups need to forecast patron necessities correctly to make the ideal quantity of objects. The manufacturing of too few goods causes inventory shortages and can adversely affect consumer relations. On the contrary, too much stock is high-priced and may
Q3.
“Natures Friend” is an NGO that makes books and pencils from recycled paper and
supplies to government run schools.
Goods are made in remote villages, transported to cities and distributed
to schools every month.
a.
Describe players in Transportation in this case situation. (5 Marks)
b.
Describe Transport Economics in this case situation? (5 Marks)
Ans
3a.
Introduction
A good number of rural areas have experienced a substantial depopulation at some point all through the preceding many years of the sector. There are many rural areas that have diminished in population, while the conventional modes of public transportation have also been closed. It is
Ans 3b.
Introduction
Improvements to rural avenues may be beneficial to rural areas from a socio-economic stand point, because rural regions represent a significant base for the national economy and an important location for regional socio-economic trade. Despite rural weather roads' importance in
International HR
Practices
December 2021
Examination
Question 1. ‘Yummy
Restaurants’ is a Canadian restaurant chain, planning to open up its branches
in India and Australia. The CEO has hired you as an HR consultant to help them
in understanding the different types of international employees that they need
to deal with. Explain to him the functions of international human resource
management and the different sources or types of hiring employees, in this
context. Explain with corporate examples.
(10 Marks)
Ans 1.
Introduction
Globalization poses many challenges
for businesses around the world. Using the
efficiency and information generated by human resources and institutions may
prevent or mitigate these problems. For your
professional future, finding the right employee to work with you is crucial to
achieving future gains and it should be considered a specific investment. Due
to the fact that the existing interconnections have been in place for such a
long time, globalization can barely be seen as an active force. Due to the fact that the world of business is
already connected, the world Its
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Question
2. Soumita has been working in the London division of the International Group
of Hotels for 10 years. Now she has informed the HR department that wishes to
move back to India. However, this process of repatriation is not so easy. As
their HR head, explain what steps you will follow in the process of this
repatriation for Soumita in the hospitality industry. (10 Marks)
Ans 2.
Introduction
A HR division's responsibility during repatriation is to stay in touch with the returnee to ensure that the transition can go as smoothly as possible. All the HRs are kept informed of the progress of the methods and vacancies regarding the various methods. During such a discussion, it is also important that the HRs try to set up the services after returning to their respective countries. Our team does an in-depth examination of most of the offerings that are considered good in size.
Question 3.
Ashok, the HR Director is a very proactive and a dynamic person. He believes
that for building a successful MNC, it is important to give equal focus on both
internal and external sources of recruitment. In this context, discuss the
following:
a. Explain which
different internal sources of recruitment Ashok will choose for an MNC.
Give
examples. (5 Marks)
b. Since Ashok
also believes that external sources of recruitment are equally effective,
explain, with examples, what sources will he recommend? (5 Marks)
Ans 3.
Introduction
In recent years, it has become possible to employ multiple types of recruitment methods to perform a job search. Mr. Ashok, the HR director of the company, has a preference for both kinds of recruitment methods. All corporations cannot be fitted into one system and it has to be
Ans 3B.
Introduction
Among the chief sources of external recruitment for the recruitment process are the following:
Government employment assets – In many countries, such as India, there is a central authority organization where employed or unemployed people are able to add their qualifications and other related information for employment opportunities. It is free of charge to use these services.
Employee Development & Talent Management
December 2021 Examination
Question 1. As the L&D head, Prakash wants to ensure that the first-time managers of the company are equipped with adequate people management skills. Describe the steps that he will consider in the employee development process to achieve this objective? (10 Marks)
Ans 1.
Introduction
There
are new trends among employees which include a variety of initiatives,
technical reviews which both the individual and their direct manager continuously
use. I believe that they achieve the agency's objectives when they tell me that
the individual is, for my part, maturing. They assure me that they will be
strengthening their talents so those talents can be applied more frequently
within the process. Its
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Question 2. Strati-tech currently have 12% women representation across various roles and levels. They want to want to improve this score to 40 % in next two years. Discuss various techniques of talent acquisition that they can consider achieving this goal. (10 Marks)
Ans 2.
Introduction
Online
recruiting is the process of identifying and employing exceptional individuals
who will meet the needs of your company's goals. The web recruitment team is in
responsible of identifying, acquiring, assessing, and recruiting applicants for
open positions inside a company's internal recruitment network. These are the
rules of online recruitment: a logo image, sustainable capacity planning,
expanding the labour market in a sector, and creating a healthy applicant
circulation.
Question 3. Strati-tech currently have 12%
women representation across various roles and levels. They want to want to
improve this score to 40 % in next two years. Discuss various techniques of
talent acquisition that they can consider achieving this goal. (10 Marks)
3.a. What is Collective Bargaining? Explain
the advantages of Collective Bargaining for Employees. (5 Marks)
3.b.
What is Employee Leasing? Enlist the advantage & disadvantages of
the same. (5 Marks)
Ans 3.
Introduction
In the recruitment and selection process, it begins with identifying the appropriate skills and abilities that the organization wishes for its employees and then going through the proper process of identifying potential employees with the right aptitudes and opportunities to succeed in the
(B)
There is a concept of "employment leasing", whereby a company or organization hires employees for a temporary period of time, often referred to as a temporary employment agreement. The small businessman employs the employees of the company that leases the
Advance supply chain management
December 2021 Examination
Question 1.
Ans 1.
Introduction
An effective supply chain management program ensures that raw materials arrive on time at industrial production facilities, eliminating the need to find additional excellent resources from exclusive assets and, as a result, reducing costs and improving profitability. In order to be effective, a supply chain must consist of certain phases and critical elements. By ensuring a balance between demand and supply, you can enhance supply chain management. It is imperative that supply chain management be effective so that waste can be reduced and profits
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Question no 2
Ans 2.
Introduction
In every unique situation, the most appropriate items to have in a fulfillment center at any unique moment are the optimal inventory stages. It is possible for the organization to lower the chances of experiencing typical inventory challenges, such as high storage costs and out of stock products, by having an organized inventory management procedure.
Question No 3
Ans 3.
Introduction
a.
It is known as the distribution network system that communicates the movement of commodities from one producer to another producer. A community that offers storage, warehousing, and shipment solutions to facilitate the transport of commodities can be found in the community. If
b.
There have numerous distribution fashions that exist. A vast range of distribution options needs to be considered. Handiest the only that excellent advantages the industry and its clients will be selected. Numerous modes are often used for exclusive styles of items from the same supply.
Entrepreneurship and venture capital
management
December 2021 Examination
Q 1. Ruma is a final year hotel management student, who is
very much interested in starting her own business of bakery. Home baking is the
trend now so she wants to start from a small business and then in future expand
it. She is thinking of taking bank loan and has approached you for advice. What
would you advise her? (10 Marks)
Introduction
Specifically designed for a
company's needs, business loans are designed to meet the financial needs of the
company. It's important to know that different types of loans can result in the
development of a debt that is normally repaid with interest and that also
pertains to a specific reason. The traditional option for any enterprise of any
development stage has been to look for a loan at their very own bank - but
there are presently a great number of lenders to choose from Its Half solved only
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Q
2. Explain in detail business canvas
model for a business idea of your own.
(10 marks)
Introduction
Business models (or business models of any kind) are conceptual tools that help to quickly define and communicate the kinds of business ideas or concepts. This is a one-page report that lists the most important factors of a business or product and structures the information so that it makes sense. It is generally accepted that a business model can be described, visualized, evaluated, and amended as part of a common language. It defines how an organization produces,
Q 3. Arav and Maya are going to start a business which is
basically a PR firm which helps different
organizations to create brand
image and communicate to public
to attract customers to those
organization.
a. What kind of innovation they should select so that they
can be one of the most chosen brands of all others? (5 Marks)
b. Do you think M/s XYZ can expand their business by using
the franchise model? What will you advice the company? (5 Marks)
Introduction
The discipline of public relations (PR) is an area in which organizations, companies, and individuals communicate with each other. It is the objective of PR agencies to provide their clients with communication of people, research, and the use of modern technology in order to
B)
M/S XYZ can expand their business using the franchise model because A franchise is a shape of the company run via someone called a franchisee, using a franchisor's trademark, brand, and business strategy. In this business model, the company proprietor (a franchisor) and the man or
Research Methodology
December 2021
Examination
Q1. You have been hired by a firm as a researcher
to understand the consumer preferences for one of their product categories
within a state in India. After going
through the requirements, you realized that
you need to discover various
qualitative aspects of product preferences from the consumers. Hence, you
decided to speak to some groups of consumers at various parts of the state to
understand more about the given problem. The management approves your idea of
interview and gave you a go ahead. Answer the following questions:
Why
do we conduct interview in research? Discuss about the structured and
unstructured interview process. (10
Marks)
Ans
1.
Introduction
The capacity to conduct a successful
interview is a critical component to recognizing the way in which to broaden
and conduct this process. Market researches employ interviews as a way to
discover how their products may be sold in the marketplace. There are many ways
you can conduct an interview to get information from various people, such as
VIP people, everyday people, and others. Interviews are employed by the police
in order to obtain information about crimes. In an interview, most people seem
to recognize the basic steps that they need to follow. Its Half solved only
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Q2.
A major bank in the country wants to launch a new investment scheme. However,
they are not sure whether it will be a success of failure among the consumers.
To arrive at a conclusion, they may outsource the research activities to a
well-known research firm in the city. The bank has asked the firm to submit a
research strategy by the end of the coming week so that the bank can decide if
it would be feasible for them to move further. Answer the following questions:
What
is the purpose of having a research strategy? Discuss the various research
strategies that you know about. (10
Marks)
Ans
2.
Introduction
The look at will be introduced through a description of
the principal components. Researchers follow a basic process called a research
approach, a plan that guides their method of wondering and analysis. In fact,
it creates an opportunity for a researcher to do the necessary studies
methodically and according to schedule. Generally, the main goal of research
subjects, research fields, primary areas, research design, and study procedures
is to improve knowledge.
Q3. In a study among the
college students in a tier I city in India, it was found that their ‘behavior’
can be predicted by understanding their ‘intention’, which in turn can be
predicted by a host of other factors. All these factors can be grouped into
three different variables like ‘attitude’, ‘subjective norms’ and ‘perceived
control’. It was also found that these three variables impact each other.
a.
Identify the dependent variable and the independent variables. Is there any
mediator in the model? Explain in all the cases. (5 Marks)
b.
Draw the conceptual model. (5 Marks)
Ans
3a)
Introduction
There are certain variables that are given a particular name solely for the purposes of experimental studies. Depending on the model parameter, the determinant variable is known as one, whereas the independent variable is known as the other. If you are testing a variable, the dependent variable is the variable that will be measured or tested. It is possible, for example, that
Ans 3b)
Introduction
In the technical field of modeling, conceptual models are systematic representations of data. A concept consists of the concepts, theories, and ideas that enable one to comprehend, understand, or simulate a particular topic. As you can see, this is what the model looks like. On the other
Warehouse Management
December 2021 Examination
Q1.
Ans
1.
Introduction
When designing a warehouse, there are many factors to consider: the type of warehouse, its purpose, its location, demand predictions, and the format, design, and specifications of the different departments. It will be decided which docks will be zoned and in what positions. In practice, some of these processes can be neglected when rebuilding a warehouse as the majority of them are already taken into account in determining the warehouse's projected demand. There are, therefore, additional constraints to a designer who must employ the existing facilities and
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Q2
Ans
2.
Introduction
Throughout the company's history, the company has been
almost completely unaware of the company's warehouses and distribution centers.
We are optimistic that senior management knows the plant and distribution
centers exist, so we are going to assume that they are aware that they have
such facilities. They developed a mentality that they need to possess these
kinds of belongings and find a way to make money out of them. The supply chain
method has emerged as
Q3
Ans
3a)
Introduction
A warehouse located in the right location can have a significant impact on a firm's effectiveness, efficiency, and profitability. Renting or purchasing a warehouse has become increasingly important, and choosing the right location can also make a huge difference in how efficiently a business can compete and cater to my clients' needs.
Q3
Ans
3b)
Introduction
Experts in the fields of logistics and warehouse consulting at SCCG (the Supply Hain Consulting group), list out what they consider to be the five most important things to consider when growing warehouses based on their extensive experience and expertise in developing and evaluating
World class operation
December 2021 Examination
Question 1. The concept of TPM is fundamental in achieving world class
standards in operations. In this reference how TPM measures are implemented in
a manufacturing company? (10
Marks)
Ans 1.
Introduction
To me, TPM refers to Total Productive Maintenance, or
simply in short, TPM. It is a comprehensive method for focusing on the
maintenance of devices in order to achieve greater and greater results. The TPM
emphasises proactive maintenance and upkeep of safety measures for increasing
the practical capacity of the system. By highlighting the importance of
enabling executives to contribute to keeping their organization's system in
tune, the article blurs the line between the roles of introduction and
maintenance. When a TPM program is implemented, it
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Question 2. What do you understand by quality standards? Give reference
to Six Sigma Quality standards in your answer.
(10 Marks)
Ans 2.
Introduction
The term "quality standards" is defined as a report containing specifications, rules, qualifications, or attributes which can be applied continuously in order to avoid substances, devices, cycles, and organizational practices that are not beneficial to their function. Standards provide associations with the common vision, getting, approaches, and terminology required to satisfy the suspicions for their accomplices. Standards provide a natural and authoritative cause for affiliations and clients worldwide to grant and direct trade since they deliver clean representations and phrases.
Question 3A. The objective of the
current day firms is to deliver world class products. Explain the statement
with special reference to achieving environmental standards in operations. (5
Marks)
Ans 3A.
Introduction
A technique refers to the long-term approach that an organization uses to develop its three core problems, gain an advantage, and establish a sustainable competitive advantage. In short, the activity plan helps to advance the long-term vision, as well as meeting the short-term goals such as financial, social, and environmental objectives. It aims to bridge the long-term vision and
Question 3B. Pick up a firm
of your choice from the Indian fast moving consumer durable industry and
briefly explain how the firm has successfully implemented the principles of
World Class Manufacturing. (5 Marks)
Ans 3B.
Introduction
As the country's incentive, ITC's responsibility to maintain long-term stability is backed up through its potential to develop top-of-the-line assembly and communication methods that increase the company's capabilities while serving the nation's long-term safety. Making first-rate
Business Ethics, Governance &
Risk
December 2021 Examination
Q1. Identify
a business (small/medium/large/proprietary/partnership/family/listed etc) that provides goods
and/or services of any kind (FMCG, Education, Hospitality etc) and was
impacted during 2019-20 or 2020-21 (any one year) due to Covid Pandemic. Identify and list the business challenges
it
faced (atleast three) and explain how the business managed
the following three risks; Financial risk,
Operational risk & Human Resource risk during the above-mentioned period. What strategies & initiatives did it deploy to address and overcome these three risks
and survive/grow during the period (Answering that the business shut down is not an option). Connect and talk to people among your family
/ friends
/ neighborhood / your company / employer etc (10 Marks)
Ans
1.
Introduction
As a
result of the second wave of COVID-19 infections in India, the FMCG industry
will face a significant operational challenge, and a relatively higher scale of
distribution of the virus to rural areas will also dampen its expected growth
prospects, according to ITC. Due to the disease, there could be an
increased susceptibility in the state of New Delhi and the path of the general
recovery of the Indian financial boom, as outlined in the organization's annual
report for 2020-21. Utilization is moderately quieter in the
metropolitan-driven recovery compared with the first Its Half solved only
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Q2. Your friend wants
to blow whistle and has come to you for guidance. How would you advice her/him to help determine whether she/he has a greater obligation to the public or
to his/her employer? Make a list of 4-5 tough questions that you need her/him to answer before she/he blows the whistle. Explain the purpose of each question. (You can pick a
social/environmental or economic issue for whistle blowing) (10 Marks)
Ans
2.
Introduction
In the world of witnessing, a witness is
someone, often an expert, who provides evidence of illegal, wrongful,
dangerous, or wasteful behavior that occurred within a private, public, or
government agency, blackmail, or the abuse of resident stores. From inside or
from afar, people who become witnesses could be bringing information and
instances about the event to the surface. An astonishing 83 percent of sources
report inside to a supervisor, HR, consistency, or
Q3A. A sales representative for a
struggling computer supply firm has a chance to close a multimillion dollar
deal for an office system to be installed over a two year period. The machines
for the first delivery are in the company’s warehouse, but the remainder would
have to be ordered from the manufacturer. Because the manufacturer is having
difficulty meeting the heavy demand for the popular model, the sales
representative is not sure that subsequent deliveries can be made on time. Any
delay in converting to the new system would be costly to the customer; however
the blame could be placed on the manufacturer. Should the sales representative
close the deal without advising the customer of the delivery problem? Discuss
the pros and cons of the decision the sales representative chooses to take. (5 Marks)
Ans 3A.
Introduction
There is an excellent
opportunity to become added to the ranks of a startup pc supply company by a
sales representative who can close a multimillion-dollar deal for an essential
piece of office furniture. The organization's circulation center has the
machines for the primary movement, but the rest of the information really ought
to be taken into account by the author. There is a problem
Q
3B. You have studied Business Ethics in a structured manner in this program.
Has it helped you with tools to better manage your decision making process as a
business person? Explain in your own words. (5 Marks)
Ans 3B.
Introduction
The concept of business
ethics is applied ethics that examines the concepts and great ideas that
influence decisions and actions made at the all-important level of management.
There are several ethical considerations within a business, including a
company's duties to its employees,
International
Logistics & Supply Chain Management
December 2021
Examination
Q1. An Indian company
manufacturing men’s & women’s footwear for the mass market is planning to
venture into a new segment of niche premium leather footwear manufacturing for
which leather would be imported into India from Italy. It has an established
network of retailers throughout India through which it sells its current mass
market product line. What factors should the company consider while formulating
its supply chain strategy for the new segment it is planning to venture into?
Would the supply chain for the new segment be any different from its existing
supply chain? (10 Marks)
Answer 1.
Introduction
SCND (supply chain network design) can be described as the process which determines which providers, regions, coordination offices, and introduction offices form the best combination to streamline the manufacturing and conveyance of objects. In order to meet the needs of the SCND market, various issues must be addressed, such as where to supply raw materials, how to transport goods, the best place to store materials, how to deliver goods to the customer, and the best approach to convey goods to the customer. This involves a dynamic interaction which
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Q2. A pharmaceutical company manufacturing
& marketing medical syrups, ointments, tablets & capsules has recently
obtained the license to manufacture special vaccines that need storage in
temperature-controlled environments. The company has contracted with a 3PL
company to manage its logistics for syrups, ointments, tablets & capsules.
But since the 3PL
company lacks the
logistics infrastructure required
for the special vaccines, the pharmaceutical company
is contemplating other logistics options. Identify the possible logistics
alternatives the pharmaceutical company can choose from, and suggest, with
reasons, an appropriate alternative for the company. (10 Marks)
Answer 2.
Introduction
The changes that have taken place in the most recent 30 years have given affiliations an expanded sense of adaptability and confidence over the logistics processing they undertake. Economic business areas have recognized endeavor openings throughout this period, which award consumers the proper yet no longer the commitment to buy a stock at a destined charge later on. Late mechanical overhauls could empower the exchanging of formalized choices around
Q3. A pre-harvest
contractor of Indian mangoes contracts with several individual farmers to
source high quality mangoes for the domestic & exporting market. Pre-sorted
mangoes procured from farmers located in an area (in close vicinity of each
other) are consolidated before being transported together to the exporter’s
central packaging facility where mangoes sourced from different areas are
consolidated, graded, sorted and packaged either in ventilated wooden boxes or
ventilated corrugated fiberboard boxes for further transportation to the
domestic or export market.
a. What are
the different types
of warehouses? Explain
the type of
warehouse the contractor would
use to consolidate the mangoes procured from an area before transporting them
to the central packaging facility. (5
Marks)
b. Would the packaging
& mode of further transportation from the central warehousing facility be
the same or different for the domestic & export markets? If they would
be different, which packaging option
& mode of transportation would be suitable for each of these markets? What
would be the advantages & disadvantages of the ventilated wooden boxes as
compared to the ventilated corrugated fiberboard boxes? (5 Marks)
Answer
3
Ans 3a).
Introduction
Essentially, warehouses are businesses which deal with the collection, storage, and packaging of goods for sale. There are many types of warehouses, including those used by manufacturers, traders, exporters, wholesalers, delivery services, customs departments, and so on. Normally, they are not generally considerably complicated plains in contemporary city and town spaces,
Ans 3b)
Introduction
As the products are required to be packed in a variety of ways, there are various methods with which they can be done. In order to be able to use a particular model, as well as the packaging, a particular space must be considered. Hence we can conclude that there are special techniques
Service Marketing
December 2021 Examination
Q1. You are the owner of
a retail chain. You currently have consumer durables, groceries and private
label clothing range for kids, men, and women. The price point is low and the
quality you offer is fantastic. You have more than eighty percent repeat
customers. In most of the customer surveys that you have conducted with market
research agencies have pointed this unique feature of your store. You have
successfully operated your business in Delhi. You have about 15 stores
operating across the state. During the last five years, you have spread your
offerings to the other northern states, and you have seen a wonderful response.
You are pretty encouraged, and you decide to take this down south.
You have encouraged
about twenty five percent of your best staff member to open the first store in
Bangalore. (With a salary hike) They are your top performers. The vacant positions
in the north will be filled up temporarily and the staff members deputed would
be called back
after 3 years
from the start
of the operation.
The store opens
as scheduled. The initial response is good, but within six months, you
see a plethora of complaints coming in and customers are unhappy with their
overall experience. Your cash counters seem to become empty with footfalls and
profits coming down.
This comes to you as a
big shock as you had not expected this to happen. You are unwilling to give up
and you need to understand why? Is it the mindset of the people, a consumer
whom you have never encountered before, or is it the issue of training your
people and re designing of your service offerings? But will you be able to turn
this around?
Do you feel that there
is a difference in consumer mindset in the South vis a vis the
North? Can you point
some of them? What data do you need to reach to a conclusion and what steps
should you take to plug the footfalls? (10 Marks)
Answer 1.
Introduction
As a retail manager in this chain for
more than six years, I have developed a deep connection with the organization.
The items I promote include durable items, groceries, and clothing for children
as well as adults. Running first became a part of my life in Delhi, India. As I
mentioned earlier, I received pretty detailed reviews regarding my product and
service offerings. Having built up this customer base right here, I am sure
that I have a very solid future. I almost always have repeat clients and almost
80% of my clients are repeat clients. I have increased my Its Half solved only
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Q2. You have worked in
the industry for a decade, and you are now fed up with the boring work
environment around you.
The entrepreneurial bug has
bitten you and a
food business is in your mind. There are numerous challenges, however. In your
city, the working population is large enough to sustain the business,
disposable incomes are high, and you
feel that there is a niche offering that
needs to be created for your restaurant, for example a Japanese or a
Korean cuisine. The problem however with a
niche is adoption to
local tastes, preferences, and the biggest challenge of whether customer would
be interested in them. The next big challenge would be for you to reach out to
the right set of customers. This might take you some time, and your biggest
fear is that the initial buzz that you may create at the start may not sustain
after a point. Also, if you
are successful, there
may be copycats
coming in. You
are therefore considering a second alternative of ‘tiffin services’ to
people around you. This may not have the glamour but will make you cash bells
ringing from day 1 if your product is right. There may not any need for
branding or the need to position yourself. It is a dilemma that you are facing.
How would the service
offering be different in case of a restaurant vis a vis tiffin service? (7Ps)
and how would you plan to market the service offerings? (restaurant vis a vis
tiffin service) (10 Marks)
Answer 2.
Introduction
Since I've been working in this industry for quite some time, I have a lot of experience in it. A lot of things are stagnating. My job lacked the excitement it once had. I have been completely shattered by using this time. So, I have an idea about an alternative to deliver a few elements of wish and pleasure into my existence. I was reincarnated in the form of my buried inner entrepreneur who kept on driving me to do something new and challenging. Having thought of a
Q3. Trail Blazers
academy is a
coaching academy, providing
training, coaching, and counselling services for students. Their
primary revenue source is from the coaching they do for medical and JEE.
Established a decade ago, it is now a well-known brand, but faces sever
competition from the crowded market of the coaching space. The quality of the
students passing out are well know and many candidates are able to crack the
JEE and medical exams. However, in the last couple of years, the company has
tried to expand using the franchise model. This was possibly the best model
available. But with tremendous amount of competition happening online and
offline, the pricing model of the academy has changed. The fees for the course
are on the brochure but is charged variably. There are no standardizations
followed. Many of the franchisees charge whatever they want to, essentially to
maintain a minimum threshold of students flowing into the organisation.
Sometimes the center heads of the franchise, encourage existing students to
bring in new candidates, there by incentivizing them. Some of the hard negotiators are able to settle down at a
lower price point that what others are paying. In many cases, students were
allowed just with a token money with more than the usual EMIs. Everything seems
to be as per the flexibility of the center managers. While some of the
franchises are happy, others are not. The location of the center, number of
enrollments drive the pricing. The parents are unhappy with this mechanism and
there are complaints floating in the
social media about Trail Blazers. The franchises are incentivized on the total
revenue they add to the parent group. Many of them therefore have started the
recent practice of creating fake candidates, thereby making themselves eligible
for more incentives.
Trail Blazers have also
realized that due to competitive pressure, they are unable to make good margins
in the business and wants to expand their offerings. They are now planning to
start a HR recruitment consulting firm. The CEO can drive this, because of his
previous experience in this area. He also has a team, which is capable enough.
The CEO has invited you, as a consultant. They are in a dilemma on whether they
should use the Trail Blazers brand name to the recruitment consulting firm or
use a new name. Trail Blazers sound to be a great name for the consulting firm
and matches with the nature of work that they intend to do. However, many of
the other managers opine that these two businesses are different and not
related and therefore the brand extension is not suitable for the new
offerings. Even if they use the same name, how would they position themselves?
a. How do you price
their services better?
(5 Marks)
b. Is venturing into a
new service offering a sensible proposition for Trail Blazers? What are the
potential benefits and challenges that you see as a consultant? (5 Marks)
Ans 3A.
Introduction:
It is not a surprise that there are numerous institutes where medical students and students from the JEE can learn how to crack medical exams. As a result of its recognition and popularity within the marketplace, it has been given the title of a perfect brand. There is also evidence that college students passing out of this coaching center are doing relatively well on their college
Ans 3B.
Introduction
There’s a burgeoning trend among coaching centers to train their students online, so like other coaching centers in the market, they are exploring this option. If they decide to enter the market, they could provide a service in which students could add their concerns and issues, and the
Advance supply chain management
December 2021 Examination
Question 1. Maxx Industry wants to maintain an effective supply chain network. Explain the key decisions and phases Maxx has to follow and vital enablers that will make things happen efficiently.
Ans 1.
Introduction
An effective supply chain management program ensures that raw materials arrive on time at industrial production facilities, eliminating the need to find additional excellent resources from exclusive assets and, as a result, reducing costs and improving profitability. In order to be effective, a supply chain must consist of certain phases and critical elements. By ensuring a balance between demand and supply, you can enhance supply chain management. It is imperative that supply chain management be effective so that waste can be reduced and profits
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Question no 2 Inventory is the stock stored by an organization with the objective of preventing stock-out situation. What should be the optimal level of inventory that you would suggest to ensure continuous stock availability?
Ans 2.
Introduction
In every unique situation, the most appropriate items to have in a fulfillment center at any unique moment are the optimal inventory stages. It is possible for the organization to lower the chances of experiencing typical inventory challenges, such as high storage costs and out of stock products, by having an organized inventory management procedure.
Question No 3 Maxx Industry is considering distribution network design. Explain the following:
a. The process that Maxx Industry should follow (5 Marks)
b. The factors that may influence Maxx Industry’s network design
Ans 3.
Introduction
a.
It is known as the distribution network system that communicates the movement of commodities from one producer to another producer. A community that offers storage, warehousing, and shipment solutions to facilitate the transport of commodities can be found in the community. If
b.
There have numerous distribution fashions that exist. A vast range of distribution options needs to be considered. Handiest the only that excellent advantages the industry and its clients will be selected. Numerous modes are often used for exclusive styles of items from the same supply.
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