Thursday, November 22, 2018

Consumer behavior nmims solved assignment dec 2018


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1. BMW, the luxury German car maker, stands for performance and luxury. The company has grown its product line by targeting specific market segments. BMW’s full range of cars includes 1 series, 3 series, 5 series, 6 series, 7 series, X3 SUV, X5 SUV, X6 SUV, Z4 and M. The 7 series was targeted to a group of consumers who were traditional and wealthy. They liked to be showy with flamboyant cars. They didn’t like sporty cars but preferred comfort and luxury, so BMW added electronic features like window controls, airflow, night vision, etc. The X5 was created to target a group of customers who weren’t born in wealthy families but had achieved success recently. They had taken up activities like biking and golf. These customers needed a bigger car for their active lifestyles and big families. Discuss on what dimensions (geographic, psychographic, demographic, behavioral) has BMW segmented and targeted customers for the 7 series and X5 models.

Answer: Market segmentation allows a marketer to take a heterogeneous market, heterogeneous is a market consisting of customers with diverse characteristics, needs, wants, and behaviour, and divides it up into one or more homogeneous markets which are made up of individuals or organisations with



2. You are the advertising manager for a health food brand. Develop two different ad themes to appeal the consumer on two different levels in the Maslow’s hierarchy for the ad campaign.

Answer: Advertising campaigns are the groups of advertising messages which are similar in nature. They share same messages and themes placed in different types of medias at some fixed times. The time frames of advertising campaigns are fixed and specifically defined. The basic aim of an advertising campaign is to draw attention of the viewers or prospective customers. The whole gamut of a


3. Enumerate the decision-making process you would go through in the following 2 purchase scenarios. Classify each of the scenarios into Nominal/Limited/Extended Decision Making.
a. Buying your first car with the savings you have accumulated over the last year.
b. Buying a new pair of running shoes.

Answer: a) In this case, extended decision making will be followed. When consumers do not have any established criteria for assessing a product category or brands in the category or have not constricted the number of brand they will deliberate to a small manageable subset (evoked set), their decision

Complete Assignment available for NMIMS
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