Thursday, November 22, 2018

Customer Relationship Management nmims dec 2018 solved assignment


Customer Relationship Management
Complete Assignment available for NMIMS
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1. You are the Chief Marketing Officer of a Branded Toy store in South Mumbai. Lately, it has been reported to you that your brand is making losses in comparison to a newly opened competitor Toy Store operating in your area. What can you do to reverse the losses & bring back your brand to profitability from a CRM perspective? (10 Marks)
Answer
Introduction:
Client Relationship administration alludes to a few practices, advances and systems which are utilized by the association, with the goal that client's collaborations are overseen and benefit could be earned as a result of the generosity earned by the organization

2. You are the Head of a Private Hospital, namely ‘WeCare Hospital’ & lately, it has been reported to you that your hospital’s customer attrition is steadily increasing on a Year on Year basis. What would you do to arrest customer attrition & turnaround the fortunes of your Hospital? How will CRM help you in this effort? (10 Marks)
Answer
Introduction: 
Client Relationship Management, or CRM, is a profoundly valuable capacity in an association. It is a capacity which deals with essentially the greatest test that any organization faces – client benefit. Satisfying the client and keeping the client satisfied is the


3. As the newly appointed CRM Head for Hero Motocorp, you have been tasked to implement a brand new CRM program in your organization.
a. What would be the best CRM implementation strategies that you will follow for your business? (5 Marks)
Answer
Introduction: 

CRM, or Customer Relationship Management, is a procedure which is contained different techniques, approaches, advances and practices that go for giving the best understanding to the client and spotlights on the's association with the client. Client Relationship

Complete Assignment available for NMIMS
in rs 250 per assignment only
You can call us 87-55555-879
Within 1 hour will revert you by mail
Sample only



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